HVAC reviews in Owasso, Oklahoma

4.8 based on 399 reviews Back to the listing
    5

    We called Torch out for a slight plumbing issue and they surpassed our expectations! JD and Owen were on time for their scheduled appointments and were highly professional. JD helped solve our plumbing issue. He did a walk through on the rest of our plumbing and reported his findings. Owen was the tech who worked on making sure our HVAC system was working properly and cleaned out. We highly recommend Torch for your plumbing HVAC needs!

    1

    Had Torch come out to fix our A/C unit. The capacitor and condenser blower motor were out. They installed capacitor but had to order motor with fan blade. Paid for capacitor and they provided price and parts should arrive 3 days later. That night I pulled my documents from when unit was installed new and this should have been a warranty repair, called Trane next morning and they verified. Called Torch and they said the Tech "forgot" to check for warranty. Parts arrived 8 days later instead of 3, temps were in the 90s. They installed parts while we were out of town. Came home and motor rattled while running. I did not want Torch to come out to fix, don't have a good feeling about them, so I called someone else out and paid them. Seems the blade on the motor was bent causing noise. Tech should have heard this when he started A/C and corrected it but didn't. Just beware..

    5

    We had our HVAC system replaced and couldn’t be happier! The team was so kind, professional, and took the time to explain everything clearly. The whole process was smooth from start to finish. Highly recommend!

    5

    Daniel was quick and courteous. Very professional technicians and company. They replaced our entire HVAC system. Our wait to get on the schedule was the next day.

    5

    We had a water heater failure on a weekend. SInce it was urgent that it be resolved, we found that Torch was the only service available on such short notice for this big of a repair. Nathan was our service tech that day and he got the entire job done in about two hours! Nathan's attitude about the whole thing was wonderful, even having to work on a Saturday. He is such an asset to Torch and the Owasso community

    5

    On a Friday evening I got a call from a tenant about a leak in his house. I called Torch and they were able to send someone out that night but my tenant preferred Saturday morning. Saturday morning the plumber located the leak and was able to fix it. Trey woman was the plumber. He was very friendly and helpful.

    5

    I’ve used Torch services for years, and each time they’ve been out, they have been knowledgeable, professional, courteous, and efficient. Luis came out to work on my AC unit. He walked me through what happened, how he would fix it, and gave me several pricing options to fit my budget. Can’t recommend Torch enough to the broader Tulsa area.

    5

    The tech was amazing. So friendly and courteous. Thoroughly explained the repair. Called before and after. We love Torch for this very reason. This is always our experience!!! Will never use anyone else !

    5

    Long time customer of Torch. Always dependable. Dustin was our tech today and did such a great job and was extremely helpful and even too the time to explain to a non plumber what was going on. I appreciate him and Torch very much.

    5

    Dustin with Torch was a true Godsend today! He went into my attic (not an easy task!)to help diagnose what was wrong with my tankless water heater that a different plumbing company had installed. Not every plumber would go to this much effort to actually help a customer and I am SO impressed. He was in and outta there in under an hour. D. Lawrence, Tulsa

    5

    We had a great experience with Torch. The technicians were professional, knowledgeable, and genuinely invested in solving our water issues. They showed up when expected and took the time to explain what was going on. Excellent service from start to finish!

    5

    Trey and his crew showed up on time and completed the work same day. They kept me informed and up to date on their progress and were able to repair the damage same day. The entire experience was as pleasant as it could be under the circumstances and I will definitely be using Torch for my future needs. Make sure to check them out!

    5

    Nathan with Torch did a phenomenal job helping us address and remediate an issue with our water softener. He was super knowledgeable and helpful. We really appreciated his quality work and advice.

    5

    First time customers and will become loyal to this company! Torch Plumbing is a notch above all the competitors. Excellent customer service, skilled and honest plumbers and quality workmanship on the job! Very pleased we called Torch!!!
    Thank you,
    Tana Watts

    5

    We have a maintenance contract for Torch to come out 2x/ year for HVAC and 1x /year for plumbing. Their employees are amazing. Always helpful. Always informative. I won’t go anywhere else for service or annual service/maintenance

    5

    David Urquiza is the best. Very knowledgeable, dependable, courteous and excellent communication. A technician you can trust. Torch service company offers many options for better air quality, including duct cleaning, uv lights and long life filters to improve the quality of air in you're home. Highly recommend if u or if u have loved ones,pets in you're home who struggle with seasonal allergies and colds, viruses often. Been a huge improvement in our 🏡 home. Thank you Torch 🔦

    5

    Benjamin and Shaggy were amazing. They communicated well, worked hard, and did it all with a great attitude. I would definitely use Torch Plumbing again for all plumbing needs!

    5

    Very satisfied with David. He called to let us know he could arrive early for our appointment.

    He was here to do a winter inspection of our furnace. He took pictures and let us know that everything looked good.

    We intend to call on Torch again.

    5

    The service reps were super friendly, knowledgeable, and efficient! They did a great job! Thank you Josh and Torch for getting out to our house before our busted water line thawed out and flooded the house!!!

    4

    Had a water line freeze, crack and leak. Torch team showed up and did a fantastic repair job. This company is dependable, high quality and stand by their work. You might pay a bit more, but you get what you pay for.

    5

    Owen came out right away when we were having issues with our A/C system. He was very knowledgeable and informative regarding our issue and offered great guidance in making an informed decision that suits our need bes rather than just sell, sell, sell. We will have no hesitation in calling Torch and and neither should anyone else. This is the second interaction with Torch and both times the service techs were prompt, knowledgeable, and respectful,