Reviews of local pros in Skiatook, Oklahoma

They are so about customer service from the first phone call. The tech Cody was such a delight to work with. He listen to what we wanted done, took pictures, went and looked at the area that he would be installing the equipment. He went back to his office drew up a plan and came right back the same day. He had 6 different plans for us to review. He went over each plan and explain the difference. We chose the plan that best worked for us, he drew up the contract at that time. With minutes after he got back to the office a young lady called saying that the equipment was be ordered today and she set us on the schedule. Not only was the fast service from each point, but they are so nice. They are always in touch with the customer. We will use them for all our AC/Heating and chimney needs.
Thank you so much
Laura Brumley

Cody was very professional, he explain what needed to be done to get our AC working and got it fixed quickly. Would definitely recommend him and C&C Air Services

Cody and all of his associates did an outstanding job of adding a HVAC unit to our upstairs. The appointments and scheduling were exactly as described. Very professional with a fair price and better than most customer service. Cody was a breath of fresh air for customer service! I would highly recommend Cody and C & C for your HVAC services.

Cody has serviced us before with our wood stove installation. This time he was here to repair our central heating unit. As always, professional and courteous and got the job done as efficiently as possible. We have been very happy with C&C!

C&C dispatched a technician quickly after our AC stopped working. Adrian was professional, courteous and friendly. It was a quick, easy fix. He checked our unit out thoroughly before departing and went over the work with me. Very happy with the service and will call on again when the need arises.

This is literally the *22nd* time (counting) I have posted this honest, thorough review. Each time, it has been “mysteriously” hidden. This job was so horribly botched that you could not make this up, and is still ongoing!!!

The most recent failure was a week without A/C from July 22-28 - look at the ASAP invoice photo to see what they had to say about it!

I find it interesting that the company had to update their response because the previous one contained lies. (See photos.)

*** Reply to response: 1) Goodman manufactures fantastic products. Of the 21 failures, exactly zero have been due to a manufacturing defect. 2) You've resolved our issues because you have to honor our warranty. If the units had been installed properly, you wouldn't have had to send people out this many times. That’s not our problem. 3) The only "good faith effort" I have actually seen is the $1,000 offer of hush money, the first page and a half of which I have helpfully included as photos (take a look!) No. I've had to take more than 80 hours off of work, we have spent countless days without various (or sometimes any) units working while we wait for someone to come fix them, spent our own money on alternate solutions, and you haven't offered us anything remotely worth the suffering we've had to endure. 4) Google doesn't remove honest reviews, but there are plenty of companies you can pay to have them "disappeared"! ***

We have had people in our home *30 times* (also counting) related to this job since it was completed, 21 of which have been unit failures.

Comfort Class (FKA C&C), specifically Richard Tattershall the owner, completely failed me as a customer, left me with water damage to my home and personal property, and ALL THREE *NEW* furnaces they installed failed multiple times within the first month of their operation.

How exactly did this company fail us? Let's make an incomplete list:
- Did not convert the units from gas to propane until 1 1/2 weeks after the install and after all 3 units had been running
- Failed twice to seal a hole in the house left by a pipe C&C removed
- 7+ failures within 1 1/2 months, 21 total failures out as far as 9 months
- Totally botched install: a double "P" trap, pipes left unglued, zip-tied drain lines, improper wiring, an unlevel unit held up by straps and PVC pipe that had a 25% airflow restriction initially
- Install began on Nov. 11th, we paid for the "completed" job on Nov. 22, last furnace failure was 1 week before we turned them off for the spring
- We had to have a lawyer send them a demand letter to get one of our failed units fixed after the company ghosted us in the middle of the winter
- Ghosted us when they learned that the damage they caused to my property would cost them thousands of dollars to rectify

Richard Tattershall and his company Comfort Class (FKA C&C Air Services) have established a pattern of incompetence from the bottom all the way to the top, and a complete abdication of responsibility when faced with the expense of their mistakes.

Richard promised refunds multiple times, which I never received. They promised a resolution to my property damage, which I never received either. To finally be compensated for the property damage, I had to contact the Oklahoma Construction Industries board, obtain a copy of this company's Certificate of Insurance, and call them and submit a claim myself. For anyone wondering, the insurance company accepted and paid the claim.

Richard lied to make the sale, saying the units they were installing in our home were the "same exact ones" they trained on. In reality, he sold us units his company had never installed before, and we didn't find that out until after the install began. They made us pay for their training, left us with damage to our home and our personal property, and refused to answer our calls when one of our units failed yet again.

This has by far been the worst experience I have had with any company, ever, and they tried to take away my ability to share it. I would not recommend them, even to someone I dislike. You've been warned!

Very impressive organization.
Very professional, and knowledgeable.
I’m so pleased with the quality of work, and the little things as well, from putting shoe covers on so that they don’t track in, drop clothes to keep things clean, and more. These guys are pleasant to have working in my home. I’m so happy that we went with C&C, I can’t imagine how another company could do better, but I know from experiences, many does not come close.

10/10 customer service and follow through we had an issue that could have really put us in a hard spot and Josh Burrus made things right for us. He went rounds tring to track down our issue and got us squared away. Comfort class has a solid team but again I really want to highlight how Josh went above and beyond to get our situation fixed.

We have used C&C previously for an installation of a fireplace insert and use them for maintenance on that. This is the first time, we used them for a checkup on our AC. The checkup was very thorough and a few pieces were replaced. Devin showed me the pictures of before and after (I really appreciate their pictures on all of their services). Devin showed professionalism at all times, from the explanations to the respect of the house/carpet.

Kody Aldrich came for consult on our chimney and our dryer vent. He was on time, professional, friendly, and patient. He gave thorough explanations and encouraged me to ask questions. I would recommend this company to anyone. I only paid for the consultation today.

Our AC stopped working last night so we contacted Comfort Class. Cody, the technician, arrived early as scheduled and fixed the issue promptly and professionally. We are loyal customers and we are always happy with the service. I highly recommend Comfort Class for their great service and professional staff.

Excellent as always. Punctual, professional service. The technician, Cody, was personable, courteous and efficient. They have been servicing my wood stove for 15 years and deliver the same great job every time. Highly recommend.

Josh with Comfort Class was very responsive, knowledgeable, and professional. He worked through all the HVAC issues that needed to be resolved from the inspection process for selling my home.

Cody and Phillip did a great job today! They were both pleasant, respectful, listened to what I needed with my HVAC, and gave clear explanations about what work they were going to do. I couldn't be more pleased to have Comfort Class in my home. Comfort Class as a whole has been quick to respond, and everyone I have come into contact with has been friendly and helpful. It's great to have someone local I can trust to do this specialized kind of work. Thank you!

We were so impressed with our experience with Comfort Class, especially Kody. He was prompt, friendly, and very thorough inspecting our ventless gas fireplace to make sure it was safe to use. He also explained the process and results with detail which I love. Definitely will continue to use them for future projects!

I have used C&C now known as Comfort Class for several of our HVAC needs as well as the installation of new stove pipe for our wood stove. GREAT company very professional & got the job done right. I would Definitely highly recommend their services.

The HVAC Tech checked everything thoroughly, electrical checks and refrigerant check. He also cleaned everything that needed it, including a thorough cleaning of the outside coil. Friendly and helpful. Very satisfied.

He came to my home the same day I called and had my air conditioner fixed. Very nice and professional. I highly recommend.

Ken knocked out a few units that needed regular maintenance on a weekend for our group. He was knowledgeable and gave a few in depth details on ways to keep the units running their best so we both are not wasting time or money.

Kenny is very professional,fast,Friendly and on time!! He does a very thorough job!

Leaving this to 5 start to start a trend I plan to carry on!!