Appliance Repair reviews in Tulsa, Oklahoma

They were assigned our warranty repair and came to diagnose and confirmed it was warranty. The next day the “boss” (unknown name) cancelled and “Will not come out to repair and that’s it!” He is apparently going on vacation and not taking any jobs even tho we stated we would wait. He refuses to call and only sends rude texts via scheduler. Do not use this unreliable company.
You should not have done diagnostic and wasted our time if you knew you onlyhad one tech and he wasnt available for over a month. I have notified Samsung your are unavailable and that they should not send jobs to you
Also, a call would be appropriate. Rude text responses saying “I won’t do it and that’s it” are poor customer service. Say what you want in your response but you fell far short of any kind of customer service here. I would never recommend your service for anyone

Jason and crew were on-time and very helpful. They fixed the issue quickly and it all works like it should.

The service call was very quick and the techs cleaned everything up before they left, even removing fingerprints from the TV screen before they left. Warranty work.

A great experience with this company. Very helpful and knowledgeable on our TV repair. They were prompt at reaching out to schedule. I would recommend using this company for your repairs. I also appreciate the company is local.

Great Company, and prompt service. They even came ready with parts on the 1st trip. Tyler was a great help getting my units up and going!
-Matt Long

We needed our Samsung refrigerator serviced and it was still under warranty. Professional Appliance & TV Service provided excellent communication leading up to the repair. The technician was on time and did a great job!

I would give this place a minus star if this was an option. They kept texting, wanting me to do a diagnostic on my own washing machine. They kept wanting an error code when my machine was not giving a code. It would just stop and say cancel. I texted them exactly what it was doing, and it was not draining and they kept asking what it was doing. Finally, they told me to do a clean cycle on it which again did not finish the cycle. Texted him that got no response. A very unprofessional way of doing business.

Jason and his partner did an excellent job repairing my TV. They arrived exactly on time and with the correct parts to have it repaired in under an hour. I appreciated the thorough communication throughout the process, on-time arrival, and care that was taken while working in my limited space.

Disappointed that a repair went wrong. Was asked to be patient. A month and a half later nothing.

I called because my freezer quit freezing on my refrigerator. Came when they said they would, fixed my freezer pretty quickly. I've had no problem since out of the freezer. I'd recommend calling if you want it done the right way.

Billy was very polite when he came to fix my washer. He would always use polite words to interact in a conversation. I really enjoyed having my washer repaired by this company.

We paid $350 for repair of a leaking washing machine. He said it was fixed and left. It leaked worse than before. We called and he said he'd need to order a new seal. A couple weeks later, he said he was still waiting on the part. Now, it's 6 weeks later and he will not answer or return our calls. We have been without a washer all summer and $350. We feel like we have been swindled.

Very helpful and professional

A+
Amazing technician

Love this place. Quality technicians. If you ever have an application on a restaurant, they are the company to call for sure.

Great service from the young lady on the phone. She located the correct part I needed & had it ready for my son to pick up at the price she quoted me. Very pleased.

This company is extremely expensive, they did fix my issue the first time, this time…. Usually it takes more than one trip. They charge ALOT!!!

Don't waste your time or money with this guy's. They want charge you only for a quote $350

Never recommend this company they didn’t even fix anything at my company, when they arrived they were just talking outside, didn’t even fix the machine the next day, I received an email from them trying to charge me a thousand dollars for not even fixing anything the machine is still not working no one call this company for anything this is a scam bad service too. Would give them zero stars if I could!

NEVER TOLD US HOW MUCH THE JOB WAS BEFORE THEY STARTED IT. CHARGED ME $800 DOLLARS TO FIX MY FRYER, I FOUND A BRAND NEW FRYER FOR $865.00 AT RESTAURANT DEPOT! NOT HAPPY ABOUT THAT. IF I WERE TOLD AHEAD OF TIME WHAT IT WOULD COST, I WOULD HAVE DECLINED THE WORK. SHOULD HAVE BEEN AROUND $300 FOR CHANGING OUT A THERMOCOUPLE. HERE ARE ALL THE CHARGES.
PARTS $211.01
FREIGHT ON A PRODUCT THEY ALREADY HAD?? $79.95 (WHY?)
SERVICE CALL?? $92.00 (ISNT THAT LABOR?)
LABOR $338.25
ZONE TRAVEL CHARGE?? $84.00 (WHAT?)
DONT KNOW WHY IM CHARGED FREIGHT, ZONE OR SERVICE CALL?? THESE GUYS WILL PUT YOU OUT OF BUISNESS IF YOU USE THEM. I COULD HAVE GOTTEN A NEW FRYER WITH A WARRANTY FOR $865.00 SUPER SHADEY TO NOT INFORM CUSTOMER OF ALL THE SURPRISE CHARGES! SHOULD ONLY BE PARTS, LABOR, TAX.

I called this company for a freezer issue. They quoted me 252.00 for the diagnostics on the appliance. The gentleman that came was very nice he was there for an hour if that. They asked for a credit card number to come out. They charged my card for 420.88. When I called to ask about the charge and why it was more then what I was quoted the secretary was extremely rude and was laughing when I told her that I was charged more then what I was told it would be. I called someone else out and the fee to fix the freezer was over 1,000.00 less then General Parts and will have it fixed in three days instead of 2 weeks with General Parts. Please beware of this company.