HVAC reviews in Tulsa, Oklahoma

James from A-Best Air is the best!! Phenomenal service, always Professional! Goes above and beyond for the customer!! MY FAMILY APPRECIATES YOU James!!!!!!!!

New customer. VERY pleased with the entire experience: from the phone receptionist, to the promptness of service, to the repairman, to how well my A/C is working now. Joshua explained everything he did, was very courteous and cleaned everything up nicely. He helped me understand what to do for the future to keep my system running well, and gave me options for pricing and saved me money. I’m so glad I called today!

James Thompson, our technician is the BEST!!! He is very professional. When I called A Best Heating and Air the woman who answered was very polite and professional. She was able to book an appointment the very next day. James came out around the time frame that was told to me. He explained everything that was wrong with the unit. He did a great job! He needs a raise!!!

Our air conditioner went out on the hottest day of the year. We have a home warranty package and they could not get someone out until 3 days later.. when that tech came out he wasn’t prepared to fix anything. We decided to just pay out of pocket and call A-best and the customer service was awesome they sent someone the very next morning and he fixed our unit and did maintenance in just an hour our house was cooling again. Robby was our tech and he did an amazing job at explaining everything he needed to do and showing us our faulty parts so that we were knowledgeable. It was upfront pricing. He did not just start adding a bunch of stuff without coming in to talk to us first . I would recommend them again.

So, I've never hired them but I wanted to leave a good review to compliment the professionalism and kindness of two of their technicians. I work from home and my neighbor's dog was barking loudly and incessantly. That was unusual behavior because I've never had any issues before. I peeked out of my window to see what the deal was and, apparently, my neighbor's A/C unit is right outside of my office window. There was a gentleman outside and his presence was the cause of the barking. I opened the window and asked him if we wouldn't mind moving and he was super nice and told me that he was an A/C repairman and that he and some other guys would be working on the A/C all day. He did move and the barking got better and it stayed better because I think he talked to my neighbor. I tried to be as polite as I could be asking him that because I know a lot of people would have taken that request the wrong way. Not only was he really professional and kind, he went above and beyond by informing my neighbor and solving the issue completely, instead of just moving for a moment, coming back and then it would just start all over.
Now, I can't speak to their quality of work, but I think it's safe to assume that if they employ technicians like the gentleman I had the interaction with, they must do exceptional work! Granted, the interaction was very short, but only people that like what they do are that nice and when you like what you do, you can do a really great job without even trying. Always do extensive research before hiring anyone, but I know I'll be calling A Best in the event of an issue they can assist with.

The two guys that came to my house were absolutely amazing and they fixed my heat in no time. If I could give them a ten on rating I would. If anyone needs good heat and air company this would be the one to go to. In march of this year I had to have them come back out to rewire and they were amazing this go around too and had us up and going within a hour or so. Such an amazing company. If you ever need heat and air call these guys.

My heater went out, and I called A Best to take a look at it. They had two service guys come out within an hour or so. They were both really friendly, professional and fast. They had my heater running after replacing a part in about 30 minutes. They will even come service it for free if there are any issues with that part! They were great, and I highly recommend them!

★★★★★ “The Mysterious Chirping That Nearly Drove Me to Madness!”

I called A Best Heating and Air in a panic because something in my house was chirping. Not a normal bird chirp—oh no, this was a sneaky, random beep that only happened when I wasn’t looking for it. I checked every smoke alarm, scolded my microwave just in case, and even stood in the middle of the room holding my breath like I was in a horror movie.

Finally, I gave up and called the professionals. The technician arrived (on time, bless his heart), listened for about ten seconds, and walked straight to a shelf I hadn’t touched in years. Tucked underneath was my long-forgotten carbon monoxide detector, its dying battery mocking me.

Instead of laughing at me (which he had every right to do), the technician kindly replaced the batteries, checked my system, and reassured me that I wasn’t losing my mind. A Best Heating and Air truly lives up to their name—great service, kind people, and most importantly, they saved me from being taunted by my own appliances. Highly recommend!

I would like to start this review out, saying that I have been a loyal customer of A-Best for many years on their maintenance program. They were very good about coming out and doing the yearly maintenance on my units. When they told me something needed repaired for the most part, I allowed them to repair it. There was a couple of times that I would do the repairs if it was something I knew how to do to save my money. About three weeks ago I noticed that we were having some duct issues. And I contacted A-Best to come out and give me an estimate on a complete replacement. When they came out, they told me they didn’t think that I needed a full replacement, but some simple repair works. I told him let’s get it scheduled and get it repaired. After a week of no response from them, I contacted the office and received a callback from Ryan. Ryan informed me that the guys that would fit under my house where my duct work is were both out injured. Ryan then gave me the name of one of his competitors and told me if this guy would be able to get me taken care of. I contacted this competitor. With no response after several days of trying. I’ve been contacted A-Best again trying to get a hold of the owner to find out what we could do to resolve this issue. I was told I would get a call back that day that did not happen a few days later after being patient waiting on an owner call. I called the office again. Ryan picked up the phone after the phone call was transferred to him from the front desk and told me he would give me a call back the next day. The next day was a Saturday so win I didn’t get a call I wasn’t so concerned. Then Monday comes around and I wait all day and no call. Tuesday morning early morning I sent him a text message letting him know of my dissatisfaction of no return phone call. As of 12:30 on that Tuesday when I did not receive a phone call back, I called and canceled my subscription to their maintenance program. I have left a very detailed email to the owner with all of this and I would like to see their response to these major issues with their company.

From a customer standpoint, i can say, I’ve been a customer for over a decade! Always very happy with my service. And from a business standpoint, i make it a point to ONLY do social media for the best-of-the-best businesses in Tulsa, which is why I’ve proudly been working with A Best Air & Heat for much of that decade. Tammy and Kenny are amazing, and their techs are second to none. I appreciate you guys!

James and the Owner came out today and did a tune up on our unit, our landlord has been using this company for quite awhile and they always do a good job. Our doorbell had been disconnected several months ago when a different company installed our new unit, so I asked if they could hook it back up, they did and it works great! thanks a lot guys!

I can’t say enough how much I appreciate the quick response time I got when my heater went out during the extreme cold. I had another company out 3 times before to diagnose the issue which would come and go. But they were unable to do so. Anthony Joshua came out and knew within minutes the issue, was able to show me, and then replace the needed parts. He made sure it was in good working order before leaving. I’d call them first from now on.

I signed up for the annual membership that includes free check ups on my heat and air units. Best decision I’ve made. Technician Robby Bedford was timely, knowledgeable and found several issues other companies had missed. More than one issue that has plagued me for the past year was just solved from this visit with Robby.

This is the best company we have ever used. I called on Sunday afternoon, and we was scheduled Monday morning to get our air conditioner fixed. Kyle B. and his coworker performed excellent team work. They went right to the problem and fixed it extremely fast. This is the coldest our a/c has ever been, and it's not very old. Both men were very personable and professional. A Best Air and Heat has a new customer as we were ultimately pleased with everything. Without hesitation, I give this company a 10/10 rating.

My goodness what an excellent experience with this company! My husband and I just moved here from California. We moved into our new home and called upon A Best Air & Heat to come out and inspect our home’s HVAC system to see if we needed any repairs. We had an idea of what to expect from our home inspection report. They came out expeditiously and provided us several different options along with pricing. Answered all of our questions. We decided to replace the whole system and were blown away with the quick and quality service they provided!!! Friendly technicians. My husband and I are completely satisfied and very happy with the results!

They were absolute life savers! My furnace went out and after fighting with home warranty and getting 6 quotes and half a dozen different diagnosis from others we decided to go with A Best and from first contact they genuinely acted like they cared what was going on, listened to our gripes and concerns. I can't recommend them enough or thank them enough for giving us comfortable house again!

Robert and Chance came out same day. These two guys have wonderful customer service skills. They took care of my family and got us going. This company knows their stuff! If you are looking for a company, this is the company to have. If I could give them 10 stars, I would!

James and Anthony braved the ice/snow today to come to the rescue. They were very efficient, professional, and friendly. My heater is fixed and it didn't break the bank which was very appreciated! I was so impressed I signed up for a service plan also. Give them a call, you'll be glad you did!

Homeowners beware.

Before buying our home, the upstairs HVAC unit was flagged by our inspector as needing service or possible replacement. As part of our purchase agreement, the seller hired A Best Heat and Air to perform that service. Their invoice stated the system was functioning properly after they finished.

Within days of moving in, the unit failed to cool properly. We hired another licensed HVAC company, who immediately found a major refrigerant leak—a problem that clearly existed when A Best serviced the unit. Because it wasn’t properly diagnosed or repaired, we had no choice but to pay thousands of dollars to replace the entire upstairs system.

We’ve reached out to A Best Heat and Air repeatedly—by phone, by email, even through a BBB complaint—and they have never responded. No explanation, no offer to make things right, nothing.

This lack of accountability and professionalism has cost us significantly. If you’re looking for a company that stands behind their work and communicates with their customers, I strongly recommend you look elsewhere.

UPDATE 7/25/25 in response to the owner’s reply:
Thank you for taking the time to reply. I understand you were hired by the seller, not by me directly. However, your company’s work directly affected me as the buyer, because your June 6th presale tune‑up and invoice stated the upstairs unit was functioning properly.

Within days of moving in, we discovered the upstairs unit was not cooling. A licensed HVAC contractor immediately found a significant refrigerant leak in the evaporator coil—a problem that would have existed at the time of your inspection. Because your report indicated everything was fine, the seller did not replace the system prior to closing, leaving us with a bill of thousands of dollars for a full replacement.

My realtor even contacted your technician after the leak was discovered. He provided a gauge photo for the downstairs unit only and, despite repeated requests, never provided a gauge photo for the upstairs unit. After that, there was no further response from your company to me or to the BBB complaint I filed.

What is especially frustrating is that I made multiple good‑faith attempts to contact your company directly—through emails, phone calls, and even through my realtor—and received no acknowledgment at all. Yet as soon as I left a public review, there was suddenly a response. If your company truly stands by its work and values its reputation for honest service, a simple courtesy reply to any one of my earlier messages would have gone a long way.

I respect that you value your long‑term clients, but the documentation you provided directly influenced the sale of this home and left us with a major expense. I stand by my review and hope this feedback encourages more thorough presale inspections—and far better communication—so no other buyer ends up in this situation.

Had a nice 9,000 BTU Heat Pump installed by A Best Air to take care of our laundry room 1/2 bath area. I had no place to put the outside compressor that would not be in the way of our sidewalk. They helped me out with a wall mount as shown. Unit is working very well, cooling and heating as needed...

Anytime the a/c goes out, things can get moody. These guys came, determined, repaired and replaced all in a 24 hour period. All while being upfront and informative. I did not pay the bill, however, I witnessed the good business/good faith and now can reap the benefits of a cooled off day..
Thank you for your hard work.