Plumbing reviews in Tulsa, Oklahoma
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I had a list of things ordered by an appraiser. Harp came out and looked everything over and quoted $2400. I was shocked to say the least. Also, they don't itemize their estimates. Be aware, they tried to add $1900 to the bill saying I needed 22 GFIs installed on all of my outlets. I only needed 3. So, maybe I would have hired them, if they hadn't padded the estimate.
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At the beginning of this summer we needed to replace our 3 HVAC units which were having constant problems with freon leaks. As part of the replacement, we wanted to re-work the configuration of the furnaces/blowers in the attic since the current units blocked all access to the walk-out attic space.
Brad Durborow from Harp looked over our needs and inspected the attic space before working up a plan to accomplish our goals. Throughout the process, Brad was very quick to respond to e-mails and/or text messages.
The Harp technicians that completed our work were always pleasant and did great work. We couldn't have been happier with their work.
About 4 months after completing our HVAC upgrade we decided to put our home on the market and move. Upon purchasing our new home we found ourselves once more in need of HVAC replacement and called Harp again to assist with HVAC and plumbing needs. We had the same install technician as before and Paul is now like a member of our family.
I highly recommend Harp as a company that stands behind their work and does what they say they will. -
My husband and I needed something done about some open duct work under our bedroom's storage cabinets which were being heated unnecessarily. Jeff came on March 15 and made several suggestions of what could be done to take care of our problem. Rodney came on March 19 and quickly completed the repair for us. We have had other Harp employees here to help us (wiring for garage doors, changing the electrical panel) over the past few years and have been extremely happy with everyone and their repairs. We will be calling only Harp for all future services. Thank you. Dan and MarGene Fortman
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I would not recommend them. The phrase "Nickel & Dime" comes to mind when I think about our repair. We had an emergency and they were available for a same day repair (which is the only reason I gave them 1 star), but it was $ just to show up, $$ to take a look and evaluate, then after that repair, it is still not fixed. $1,000.00 later still not complete, but not completely dead either, they were going to have to order a part. After calling for quotes to complete the repair, we finished the job with another company for 1/3 of the cost that Harp was charging.
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First time user of HARP. Garbage disposal leaking like a sieve. Appointment easily made and Cooper arrived precisely on time, diagnosed problem (terminal), went to Lowes to obtain new unit. He also obtained new bathroom faucet which I threw on him as an after thought. He removed and installed the new items very quickly without making a mess. Courteous and professional, I will not hesitate to use HARP again.
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Have used Harp for 2 years. Spent over $2000 with them to "fix" our water heater.
The last straw was when I was told us it was our water pressure. Stated it was so high it would "harm" all of our other appliances if we didn't have it fixed for $1200. This , they stated would finally fix our issue.
Well it's about 2 months later on the Christmas holiday & once again...no hot water. Called Harp thinking because we're on their monthly service they would come out. Nope, can't come for 2 days!
Take this into consideration when you're thinking of signing up for their monthly service. -
Wow, worst experience ever.... First off, like you, I looked at all the feedback before calling these guys so I thought they were legit.
I called to set-up appt for estimate. Lady said she would have salesman call me. About a day later "a salesman" calls me and says he can come and give estimate or a service man can come and do the work on the spot if we wanted. He did say there we would a trip charge of $49 weather we had the work done or not (If we used them, the $49 would not be charged).
Me, after reading the reviews here, assumed I would get a great experience and said sure. At that point he said he would have someone call and set-up an appt. So two days later I get a call, saying a tech was available if I wanted and I said sure. The tech comes out and I explain what we are wanting done and he then tells me there is an "additional" $120 evaluation fee just to see what work would need to be done before he can give me an actual estimate? So they wanted a total of $170 before any work was ever started. What a ripoff. What kind of company in this day and age does this? Do NOT use.
Yes, I paid the $49 and sent him on his way!!! -
The technician HARP sent, Kirk Riggs, did an incredible job walking me through the issue the unit had. He was very knowledgeable and during our conversation I could tell he had a genuine interest in finding a solution to my problem.
Empathy is an exceptionally powerful part of the human experience. Kirk was able to put himself in my shoes and provide consultative advice which both made me informed on the solutions and gave me piece of mind with the values of the company I was working with. That is how you earn a customer for life! -
We had a pilot light problem with our hot water heater back in December of 2013. Called Harp and got pilot replaced it had an older type pilot so the part was costly, with labor total $255. But it came with a three (3) year warranty. On April 27 2014 a Sunday, wife informed me no hot water and pilot was off again. Called Harp and they had a man out within an hour, he did a complete trouble shooting and got the pilot working again and did a complete cleaning of pilot system. This repair took around two hours and it was fully covered under the Harp warranty, meaning it cost us zero. You can't ask for better service and a more honest company to deal with.
IMH Tulsa. -
I kept needing to get some electrical work done and was not sure who to call. My mom had seen Harp TV ads and I had seen the Harp van around my neighborhood. I am glad I called Harp Electric. The electrician knew exactly what I needed and wasted no time getting the work done. Answered all my questions, cleaned up any mess, even took the old parts with him and let me know of other services they offer. I definitely will be contacting them for any future electrical needs. Thanks Jeff from Harp for job well done.
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We have been using Harp services for about the last 6 months at the church I work at. I originally called them to trouble shoot wiring issues and loss of power in out sanctuary. John Godwin has gone above and beyond for us so many times over the last 6 months. He is very dedicated and professional, he takes pride in his work and our building like it is his own. .. Thank you so much HARP.
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Harp technicians have worked on our heater, air conditioning, water heater and gas pipes. Found them pleasant and fairly priced. Workers competent.
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My older parents called because they had a water leak that caused their carpet to become wet. Harp said they will have someone out the next morning. Around noon, no one has arrived. So they call Harp and ask why no one has shown up yet. They said oh, we don’t have anyone to send out today. Sorry. They replied, we just called yesterday and they said they would send someone out this morning. They said sorry, we don't have anyone to send out. So that left them finding someone else to come out which resulted in more carpet becoming wet for a longer period of time. My message to harp is, if you are unable to fufill your obligations, call the customer let them know right away, so they can call one of your competitors. For that reason I do not recommend Harp. They never received service, so I am unable to comment on their service. Just on the lack of.
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My latest experience with Harp was excellent. I had not used them for Electrical before, but was very happy. The technical gave me options that were less drastic and expensive that what I'd feared. He was also very professional, polite, and in no way ever made me feel uncomfortable. So far, I would not hesitate to recommend Harp to a friend or colleague.
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My Wife and I are very pleased with Harp! Their service technician, Damon, was very courteous, knowledgeable, and delivered on his promise to get the outside wiring and ceiling fans completed in one day. We've been a Service Partner of Harp for several years, and they have always been a company my family can depend on.
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Extremely rude customer service. We called Harp with a few questions about an electrical inspection they did on our house. The marketing manager we spoke to became very defensive and was unwilling to have a conversation about the report he wrote. I have never experienced this level of unprofessionalism. When we asked to speak with his supervisor he quickly hung up. We will not be using Harp in the future nor would we recommend their services to anyone else.
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Harp technicians have been to my house both for electrical and gas service. On each occasion, the technicians were professional, thorough, and performed the services I needed in a timely, high-quality manner. I will continue to do business with Harp and recommend their services to others.
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The provider came to my house on time with a professional attitude and appearance. He was quick to diagnose the problem and provide an estimate for the cost. He worked efficiently and the final cost was exactly what he estimated before starting the work. I would recommend Harp, and will use them again.
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I have been a customer, a very happy customer, of Harp Electric for many years and cannot imagine ever calling another company. Every electrician who has been dispatched has not only been professional but very pleasant. I would suggest to anyone who has not used Harp Electric to carefully consider Harp for superior, reliable service.
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Harp is a very professional group of plumbers! I called them for a leak under our cement slab. An appointment was made, Todd the plumber was right on time, and pinpointed the leak in less than an hour. The work required cutting through the slab in the garage, and Todd organized the timing with the cement provider and it was all finished in a day. He even added a water shut off valve to our water heater closet. I left one star off because I would have liked a professional report with diagram to submit to my insurance company. However, the staff at Harp were very quick to itemize the invoice to help with my insurance claim. I recommend Harp Plumbing!
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I am definitely very thankful for the men at Harp Air Conditioning Services. Chris Ray, Brad Durborow and there service tech Rodney they sent out on Saturday got my air conditioner back working properly in no time at all. There service tech Rodney was very professional and very knowledgeable! My wife and I are so thankful for the quick service and turn around! I will definitely recommend them to everyone I know for the best air conditioning service in Tulsa Oklahoma!