Plumbing reviews in Tulsa, Oklahoma

Kimmie is exceptional at helping get the service I need. I also love the follow-up call to ensure all went well during my service. The technicians are polite, respectful of my house and carpet, and very capable when fixing whatever it is that needs repair. they haul out their own trash - which is an added value. I have used the heating, air and plumbing services and will continue to be a faithful customer

We had a major leak from the top floor down into our bottom floor. We hired a plumbing company to come by on Sunday to fix the issue. Just days later the leak returned but not as big as the first time. This time we got Harp to come and fix it because they would give us a 3 year warranty on their work. I now wish that we had brought in Harp to begin with and it wouldn't have been less stress and less money.

Travis came out within an hour of calling and fixed our electrical issue AND installed a porch light I’ve been waiting on my hubby to install for a year! Great service. Excellent response time. Good value. I highly recommend!

My husband called Harp to fix our Navien tankless water heater. A Harp representative came out- hooked up equipment and called a representive from Navien. My husband is an engineer and pretty intelligent. The Harp representative charged us $200 and told my husband there was nothing wrong with the system. Even though our hot water was wasn’t consistent. For over a week we dealt with intermittent hot water. My husband was out of town and had tried to have the hot water fixed for me before he left. The moment he got home he got on the phone with Navien who would only give limited information (because my husband wasn’t a trained professional- certified to work on the equipment like Harp). My husband found the problem to be a broken part inside the system. My husband called Harp asking to purchase the part- they told him “they were not in the business of selling parts”. My husband told the Harp representative what happened. The representative offered to not charge us for overnight shipping for the part but full price for the install. We were shocked that they now wanted to come back out and charge us to fix something after we already paid them $200 to tell us there was nothing wrong. My husband made it his mission- he found the part online!!!! We have hot water!! So job not well done and customer service even worse Harp! I also work in the housing business and will make sure none of my customers use Harp.

Typically I take the high road. Slept on it before writing this poor review. The tech charged $270 to change a $30 capacitor. Two hours after he left warm air was blowing in the home. He came back and said the unit was now leaking freon and it would cost $700. I see the leak is in the line & area he was working. SIMPLE LOGIC, it wasn't leaking before he worked on it, it is now. I was willing to split the cost. Now on principle I will pay someone else. I haven't felt gouged quite like this, as I talk to friends and coworkers they seem to think it's an industry thing. Well Harp had a chance to make it right, split the cost, or accept some responsibility. Now myself and my company will take our business elsewhere.

This past summer (2012), Harp installed a completely new HVAC system in my home, including new ducting. I am a mechanical engineer, so things of this sort naturally interest me, and I probably ask more questions than an average customer.

While gathering quotes, I spent many hours researching, emailing, calling, and getting references for the different equipment and the companies to potentially do the installation of my new system. I dealt with no less than eight different local companies, large and small, with quotes all over the board. Until I spoke with Harp, the one thing that was consistent among the rest of the companies was that no one would answer my questions to my satisfaction, and communication was difficult to maintain. Harp bucked this trend by staying in touch with me quickly by email and phone, and I know the salesman spent much more time responding to my questions than he would have otherwise preferred.

Furthermore, I challenged Harp to work with my energy auditor (John Abdo - Pro Energy Consultants) in determining the right size of system for my home after having some home energy efficiency improvements done. Every other company insisted on putting in the same size system that I already had (or larger), despite the data produced by the auditor that said I could significantly reduce the size of the system. They refused to even consider the energy improvements that I had done. Harp took the time to carefully review the data that the auditor provided and tailored my system to fit my home. The Harp salesman even admitted that he was skeptical that the smaller system would suffice at first, but after doing the research and running the numbers, agreed that the smaller system was a good fit.

The installation took place in the heat of the summer, and the installation crew was professional, clean cut, hardworking, and courteous to my wife and me. They let us know ahead of time when they were coming and going, and arrived promptly each morning. The quality of the installation was top notch, and after having the new system in both cooling and heating modes, I am impressed with its capability and efficiency (a testament to the equipment and the installation job)

In summary, I could not be happier with the job that Harp Services did. I am not the easiest customer to satisfy, but their team did an excellent job!

Jayton and his side kick were great! Even though they ran into issues (got their camera scope stuck) they resolved issues quickly and handled things professionally. Thank you!

Harp provided excellent same day service. Sean the technician was excellent. He diagnosed the problem and got it fixed in less than 1 hour. The front office staff at Harp kept me informed and called me 30 minutes before the technician arrived. I highly recommend Harp and will be calling the again for all my home repair needs.

I have received service from all three of Harp's branches, electrical, heating and air. On every occasion, the technicians have shown up exactly when they said they would and stayed until the jobs were completed to my satisfaction. All of the staff have been friendly and professional towards me and have always taken the time to explain things whenever I've had questions. I would definitely recommend using Harp whenever you need electrical, plumbing or air work done.

Our dryer exhaust, which is quite extensive over 30 feet to the roof and not been cleaned out in over 25 years had become clogged. Harp's technician came and cleaned it completely. Rick did a complete job and even cleaned up after himself. We were very pleased, and would recommend Harp to anyone who is looking for an electrician.

Mark went above and beyond. He found several problems and fixed them. He was congenial and explained his work well ! Harp does very good work. We asked for Mark for heating and cooling issues !

Harp accommodated my work schedule by calling and giving me time to meet them at my home for repair to my AC unit. The technician was very courteous and considerate. He introduced himself upon entering my home and slipped on booties each time he came inside. He also provided me with complete explanations of the issues with both of my AC units. He completed the repairs and discussed all costs up front. I was very pleased with the service and would recommend Harp. I will utilize them again.

I hired Harp to fix an issue I was having with my hot water. Both the woman on the phone and the guy who came to our house was very professional and friendly. He diagnosed my problem and gave me the exact amount it was going to cost. I really like that Harp's services have a set price of what it will cost me on each item. I didn't have to worry that he is costing me extra money by watching water drain because I was paying him per hour.
The guy who came to our house also gave me prices of other plumbing work I needed done. He gave me advice on how to mantain my water heater. Over all a job well done. I will defiantly hire them when I replace our hot water tank.

I'm no handyman, but I tried my best to snake and care for a slow draining clog that had been giving me headaches. But after the third time trying to find a good plumbing service, Brandon with Harp came to the rescue. I already knew I was going to like the guy when he pulled up in his truck with Mario holding the American Flag in his truck. Super cool and nice guy, very professional and personable. He wasted zero time getting to the problem, and then taking the time to show me things to look out for. I'm going to be needing to do bathroom renovations soon, and their administrative staff Kimi is also super awesome, and has given me excellent recommendations to get that work done. Thank you again Brandon, you rocked! Harp, you were my third plumber, and you all were super awesome, you're going to be my first call from now on.

I needed some plumbing trouble shooting done on an older house that I bought and called Harp after hearing good things about them via Word of Mouth. This was my first time using Harp and I was very pleased. The office staff was incredibly professional on my first call with them. Then, they called when they had a cancellation to try and get me in sooner and also called to confirm the appointment as well. Very thorough. The service/repairman was also very professional and on time. He gave me an electronic estimate which he did not veer from, explained everything both before and after, and made sure I did not have any additional questions before leaving. I will definitely use them in the future.

I have used Harp's services for years, The technicians are professional, dependable, and easy to be around. I think they are fabulous and absolutely trustworthy.

We've used Harp on two different occasions within the last month. The first service call was planned. We'd purchased a new light fixture and needed help installing it. The response time on our request was great. Steven came out and did a fantastic job! We are very pleased with the work he did. Thanks, Steven!

The second time we used Harp was this week when our 17 year old water heater finally called it quits. We called Harp yesterday morning and they had a service tech out in less than 30 minutes. He was able to replace ours with a new water heater by the afternoon and we had hot water again last night. FANTASTIC service again.

Highly recommend Harp!

We use Harp for our plumbing needs at my job. Haven't used them for electrical yet, but I doubt their service is anything less than the amazing work their plumbing division performs every time we've called on them. They do very admirable work and haven't let us down once. I request Charles every time. He is knowledgeable and patient and sees the job gets done correctly the first time. He was great when we asked him to run down pipes for multiple shut-off valves we plan on installing (hopefully soon...).
Harp does great work for a fair price and does things that ALL vendors should: They return calls, they inform you when they're on the way, they call when they arrive, they COMMUNICATE. Very important and very overlooked in this day. They display knowledge and they LISTEN to what we ask. They are my top 3 favorite vendors and I'm thankful we use them.

We have used Harp a couple of times for plumbing and I never felt I was being overcharged. Very communicative company. Recently, I needed to get our failed A/C repaired so I decided to call Harp and another company for comparison. The other company couldn't send someone out for five days while Harp was able to fix it within 24 hours. That's important when it is 100 degrees outside!

I had an issue with the electrical connection to my new HVAC unit that was verified to be before the HVAC unit. Harp was able to come out with little notice/same afternoon. Amy in the office was fantastic and showed sincere empathy to my situation. Stewart and Skyler were my electricians and upon seeing my electrical panel, noted that there were several issues. They were able to fix me up for temporary usage and schedule a follow-up to fix my electrical panel a few days later. Today they did the main work. Clean, respectful, just fantastic workers. I also worked with Kimmy in the office to pay and to confirm my appointment. Everyone I worked with at Harp was great. I can't recommend them enough.

Saw an employee in a work truck for this company try to run another vehicle off the road on the highway. Going at least 100mph. Pure road rage. Wouldn’t want someone coming to my home with that temper.