Reviews of local pros in Tulsa, Oklahoma
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We’re always pleased with the service we receive from Logic. Chris is always courteous, professional and knowledgeable. We appreciate their honest and dependable work. We will definitely use them in the future for our HVAC needs and recommend Logic to everyone!!
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My AC unit went out on Sat and the guys I normally use were busy. I called your company and they sent out a guy within an hour. He assessed and tried to fix problem, but could not due to needing a new unit.
I was thankful anyways.
I ended up using my guy to install a new unit. But I would use you guys in the future or recommend you.
Thank you. -
Chris was professional and very knowledgeable. Found the cause of an issue we had and fixed it - an issue which 2 other companies missed. Will be signing up for their seasonal maintenance, and would highly recommend Logic for your HVAC needs.
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Have had nothing but awesome experiences in the few years I have been reaching out to Logic for heating and air maintenance and repairs. The office is extremely responsive and the techs are very friendly, straight forward, and easy to work with. 5/5 stars!
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Every business/contractor should take notes from these guys. I can’t say enough great things. Other than the fact they did a great job and gave us several options. They were professional, considerate and very polite. When everything was done, they cleaned up as if they were never here. That is much appreciated and exceptional customer service. They managed to make the horrible experience of having to buy a new AC unit a pleasant one. We are very happy customers.
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Their service tech is awesome, very friendly and gave me a very fair price on my AC fix! Jonathan and RJ (the crew) did a fantastic job! They were very respectful of my house, got my AC up and running again, and they made sure all my questions were answered. I highly recommended Logic!
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A/c stopped pushing out cold air at 7pm, called half a dozen places but they couldn’t get a technician out until tomorrow afternoon the earliest but Logic sent a technician out the same night and our a/c was fixed in an hour. Thanks Steve! Appreciate working so late so we didn’t have to spend the night miserable!
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Our a/c went out unexpectedly on a Friday night. I called Saturday morning and was placed on their list. Drew called, was to my house quickly, was knowledge and very kind. We will definitely be using Logic again!
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James and Jonathon were courteous polite professionals that did their job so well that I barely knew they were there. It took them no time to pull the old unit out and put the new one in with very little issue during the process. Also Logic is very cost effective and get a lot of “bang” for your buck. Best customer service all along the way while being polite and answering any and all questions I had. I will definitely recommend them to anyone looking for a heat and air company. Soon I will bring them back to install a solution to cool my upstair rooms. A+ service 100% satisfied with every step of the way.
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I have nothing but good things to say about the service quality and promptness of Logic. I've had a problem with my mini split AC for the past 3 years since it was new. Logic discovered that the original setup was wrong and had it fixed in just a few minutes. My unit has been under a service contract for 2 years but that company never discovered the problem. I highly recommend Logic for your AC needs.
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We’ve been using Logic for two years now and we love them. They’ve been great to work with for maintenance and the occasional repair on our 20 year old Trane furnace system, especially their service manager, Chris. Their customer service desk is super pleasant to talk to as well. Even had to call them on a freezing cold weekend once for an emergency service and they had someone out within the hour!
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my husband and i had amazing service from the consultation to the install. Rob and Jason did an amazing job. Rob and Jason were very helpful, very informative, very professional, easy to talk to. We could not of asked for better service. We had checked out a few different places and A Best Air & Heat was by far the best price as well as the best service. from the consult to the end of the install, all of our questions were answered in an easy to understand way. I will be recommending this company to everyone i know. Thank you from my Husband Paul and I.
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Robbie was extremely knowledgeable and super friendly. He did a fantastic job taking care of our issue and keeping our system running at top performance. Plus they made it out within about 2 hours of calling. Highly recommend and if Robbie is your service guy you will be in good hands.
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Fast and professional. They replaced both my heater and air conditioner the same day. Thank you for an incredible job.
After lightning storm fried motherboard(s) in several of my electronic components, they came and repaired my HVAC and install new thermostat to get me back to keeping my family happy. -
I have dealt with A Best three separate times. Every time they were prompt, if not early, friendly & professional. Any repairs I've needed were very reasonable with prices & informative on what needed done. I can't say enough good things. Great company! Keep up the good work!
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The technicians were very friendly and fixed the issue I needed. I took off a star because the issue they fixed was just a matter of plugging a single wire in and I got charged 300 dollars for that - I feel robbed. I could have gone to another company and asked for a diagnosis for 100 dollars and plugged the wire in myself, or if they weren’t looking to nickel and dime me they could have charged a diagnosis for 100 instead and told me to plug the wire in.
Helpful guys, and they knew what they were doing but in the future I would not contact them for hvac services just because of the bad taste I had in my mouth after. -
We have used this company for years. We paid for the yearly maintenance package. The technician said our drier was bad & would cost $750! I got a second opinion & the part is just fine. The safety switch was shutting it off.
I’ve decided to go to with another company. I will say when we called, A Best agreed to refund our yearly fee & the maintenance call. Customer service was easy to work with. -
I would recommend this company. They did a great job explaining what we needed to replace out old unit. Got a few quotes from other places and A Best Air & Heat had the best deal for us.The installers where very professional, very polite and explained everything that we needed to know like programming the new thermostat, the warranty, and how often to get it serviced. These guys did a wonderful job on cleaning everything up. Thank you!! We now have heat as well as A/C
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Tech Robby charged my card without my authorization or performing any service. Best Air and Heat's proposed solution was to refund me and deny me service, solely because I left a one-star review due to poor treatment. When I inquired about the charges, Robby yelled at me and abruptly hung up.
Initially, I intended to advise against doing business with Robby alone. However, I now feel compelled to condemn the entire company. It's ironic that a simple apology and explanation could have prevented this escalation. I was even prepared to overlook a previous incident where I witnessed an employee arguing with a coworker about their poor customer service practices.
If a technician named Robby Bedford is dispatched to your home, request a different one. He is a poor representative of the company, displaying terrible customer service. He charged my card for a service he never rendered. I am exploring ways to include screenshots as evidence of this lack of transparency. He refused to itemize the charges and sent a vague quote for AC service stating "best service level 1 $301". This "best service" was charged twice. He became extremely agitated when I questioned the charges, the only detailed item being a $144 service plan.
In summary: I strongly caution against engaging with this company, particularly if Robby Bedford is involved. His unprofessional conduct and unauthorized charges reflect poorly on Best Air and Heat. -
I want to thank you Anthony for repairing my furnace that was not heating properly. He ran all kinds of diagnostic procedures. He was not completely sure, if it was fixed. So he made an appointment for the next day to have the lead technician come out to double check. That night the furnace was running fabulous!! It was repaired! Thanks Anthony for taking the time to repair it right. You were kind, professional, and I will always ask for you to repair my heating and Air Conditioning. Job well done!
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We needed to replace our 40+ year old furnace. We called A Best for an estimate to replace the furnace and a/c at the same time. The response time was quick and the estimate was significantly better than another company we had contacted. George and James did an excellent job getting the job done. Both systems were installed and tested in the same day. All questions were answered. I would definitely recommend them!