Reviews of local pros in Tulsa, Oklahoma
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Techs were great and got our system running. I was told by the tech that the blower motor had a one year parts and labor warranty and that the office would email me a receipt. I finally called after 7 days have passed to have my receipt emailed. It is quite obvious that I would not have received the receipt without asking. I also inquired about the one year warranty and was told
"I believe that is so" . The receipt has no statement about warranty, so who knows? Techs were great. Business practices leave much to be desired. -
My wife and I bought our dream home and after making 1 payment, the plumbing and HVAC failed. True Blue sent Michael Walker out first. Michael went above and beyond to get us running. The unit was 20 plus years old and needed replaced but he bought us some time. Then Paul Babb came out to give us an estimate on a new unit. He was kind and professional and gave us a fair price. Today, a team of guys worked diligently to swap out the unit. Led by Christian McMahan, Paul Dowdy and Senite Smith were very professional and very communicative especiallyi n this 100 plus degree heat. We are very pleased with this company and would highly recommend them to anyone. Thanks True Blue!
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True Blue was able to get a tech out to our house same day on an urgent call. Paul the tech was courteous, quick, and did everything we needed. Thanks to the dispatch and office staff for helping resolve our issues on short notice.
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Technician lied to me about motor being frozen. He told me twice the bearings are frozen. I should have said something but I trusted him. The motor is fine I had it checked. 500.$ for a new motor! While mounting motor he used zip ties that will over time get compromised from the vibration or could get accidentally snapped from the out side because they are exposed. IF the wires fall they will damage the fan blade because wires are dangling over fan. While tightening screws to mount he pinched wires between screws. I sent them pictures of this and they say its fine. Its not fine because the wire is creased and over time with the elements plus vibration it will become compromised and cause a short. He charged me 80.$ for a fuse cap that cost them .50 cents. A 750.$ bill should have cost only 200-300 hundred. Im mad at True Blue Heating & Cooling because they probably cheated my mother in the past. Its my moms A/C unit and I used the same company she used last time. I am going to have to have another technician come out and fix the work he did. This will run the total cost to get A/C in a good spot over 1000.$. It should have cost only 300.$ I will certainly use a different company next time. O ya the last screw he said cant be screwed in. I have had the A/C apart 3 or 4 times and have always managed to get the screws in. With out all the screws in the machine will vibrate horribly causing part to A/C to beak down fast. I had to help him screw in last screw HE WAS NOT WANTING TO DO THIS. The proper mounting for wires is in the fan mount he also didn't use.
True Blue Heating&Cooling wanted to get in and out as fast as possible with or with out doing a good job. -
Had a iWave air purifier installed in my hvac system and im im very happy with the installation was very professional at a fair price I highly recommend True Blue for all your HVAC services..
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Thank you Charlie and the team at True Blue for such great buying experience. They not only gave us a great deal, but found the perfect 12ton unit for our bar in downtown. They provide the best customer service and we felt taken care through the whole process. We look forward to our business relationship for years to come.
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We just became ABC customers and will continue to be for a long time. I would highly recommend ABC if you need HVAC services. Jordan came out to do a preseason AC service and was awesome. Incredibly knowledgeable, great customer service and above all else, gave us an honest opinion of the health of our units.
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Excellent service
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Always professional always fast always fair priced
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Came out super fast after we had called several companies, and repaired our ac! Highly recommend!
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Do not use this service!!!!!! They do not keep their appointments, nor do they call to reschedule or advise that they are running late or just ain’t showing up. When I called to follow up 3x I just got hung up on. EXTREMELY RUDE! Unprofessional!! Not reliable. Poor service. DO NOT USE!!!!!!
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Great service and friendly people! We needed to replace our old system before next summer and these guys had the job completed fast. I highly recommend them!
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Professional, courteous, reliable and problem-solving expertise! Could not be more please with their immediate response to my request for service, which was delivered on-time and efficiently. I will highly recommend this customer-focused, experienced group of professionals to anyone needing assistance with their home / business heat and air services! Thank you so very much for everything~see you in the Fall.
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Whoever they have driving the vehicle with license plate V70 174 is an absolute jerk and going to end up causing accidents!!! Bearded idiot crossed three lanes of traffic going about 70 miles an hour just to stomp on the brakes right in front of me then merges left through three lanes of traffic again just to slow down in front of somebody else after that, we come up on an accident and the guy merges right across three lanes and speeds up within inches of me to slam on the brakes a second time and just based on driving alone I would never trust any of these people around my house with anything
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The guy that came to my house was super and, he was recommended from another person. This was for my A/C Unit. A super guy. Will not charge except for work done , and unfortunately I will need to have him come back out for my heating unit.
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We had a major leak in our furnace, and Phil came out after hours to repair. He was quick, professional, and fantastic! Would give more than five stars if possible. Thank you!
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Our heater stopped working the night that we brought our one week old home from the NICU. We called ABC and they said they’d be here at 8. They showed up at 7:30 and fixed the problem within 15 minutes, without charging us extra for the before hours work. We are SO appreciative of the prompt service!
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Great local family owned business. As a property investor and Realtor I rely on fast, convenient, affordable service. I appreciate ABC Air making scheduling easy and working with my budget constraints. The co-owner, Terry Bell, has been servicing not only my personal house, but all my families houses for decades. Highly recommend giving them a call!
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Always able to correctly diagnose the problem, fast and efficient!
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Installed my new Wifi smart thermostat. Slight miscommunication about the appointment time but not a big deal. The tech was professional and got the job done for the cost of a service call so I'm happy.
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I would like to recognize Jordan with speedy service, great advice and true integrity! He was a blessing!