Plumbing reviews in Yukon, Oklahoma

I had a project I was going to be working on but not yet. I was at the Czech Hall Festival / parade but had to use the restroom as I felt sick. I went in as it was close and asked if I could use it and where it was at. The older, blonde haired lady wearing glasses responded acted like it was the end of the world that I had to use their bathroom.

If that's how they treat potential customers, I guess I'm going elsewhere then for my supplies. Sad too because they seem to have a good selection.

Customer service to the individual vs contractor is horrible. As an individual I have walked in probably only three separate times and every time the "clerks" have made me feel incompetent. I understand I am not an electrician however you don't make a person feel awful. A sale is a sale! HORRIBLE EVERY TIME!!!
I will never use the Yukon store again. AWFUL CUSTOMER SERVICE!!

I always love Locke supplies their filters are a lot cheaper than anywhere else so anybody can go up there and get a filter for relatively cheap compared to going to Lowe's they always have coffee ready for you and sometimes they have Donuts that is fantastic

Very knowledgeable and helpful staff even to the non professional. In fact even the professionals that came in are helpful. Awesome deal on a part, couple of plumbers steered me to the correct part and saved me quite a bit of money on a repair.

If you can avoid the award-winning personalities of some of the staff, you'll absolutely appreciate this place. Typically very helpful and accommodating. Located about 3 miles north of the interstate close to Main Street in town. Lots of parking available.

Walked in with the part I needed, had two guys immediately ask me if I needed assistance. Got the part I needed (A/C capacitor) at $10 under amazon price. Being an amazon fanatic, this surprised me. Great experience at the Yukon store!

I visited the HVAC section of Locke Supply, and the person behind the counter didn't acknowledge me, say hello I'll be right with you, or anything. No problem, maybe he's having a bad day. The guy didn't offer to look up the part even when I mentioned the name of the furnace, and I knew what the part looked like. Okay, no problem. I'll take the part off and come back. I came back the next day, and no one was behind the counter. I looked down the aisle and saw a guy from the previous day. He looked up from what he was doing, and saw me, and didn't say I'll be right there, or anything, and went back to looking for something. I assumed he was filling an order, but that was over shadowed by poor customer service. Then after a couple of minutes later he came to the counter to help me. I got the part and left.. Just poor customer service. Neither days did anyone wear a mask, but may not be company policy. I'll be driving to the Locke Supply off I-240 from now on.

When I want to feel like I'm unwanted I go here. If you're not a contractor you might as well get prepared to get treated like you don't exist. Having said that, I buy my HVAC filters here and they do have things that may be difficult to find elsewhere. 5 stars because I don't want to hurt their business but really it's a 3. I don't like being treated like vermin when I spend money. If you don't care, you'll love it.

They were very helpful and polite for plumbers 😆. Prices were cost effective I was able to get in and out quickly

I do a lot of work through Locke and this store has to be the worst, the employees at the desk of the HVAC side are as lazy and rude as they come, unwilling to look up past order history from our account with them. I never had this issue with the Locke in Moore Oklahoma. Do not come to this store if you plan on asking anything or need general help.

Homeowners, Locke doesn't want you in their store. Every single time I've walked into this shop I've been greeted by a middle-age gentleman with a goatee. He is very rude and short when you have questions. I couldn't even get him to get off of his cell phone long enough to even take a proper look at the item I brought in. The part he sold me will not fit my AC and now I'm out $100.

Do yourself a favor and just cross reference parts and order from Amazon or another online retailer.

Went in looking for some help plumbing a new line for my compressor. Asked the guy at the counter and he didn't seem inclined to leave his area to direct or help me find the section where the fittings where located.

This is why online sales are better than retail stores. Other locations have been more helpful.

The customer service at the electrical counter is amazing. They go way beyond your typical “big box store” to get you the parts and supplies needed for your project. Plus they have a lot of specialty parts and materials you won’t find at those big box stores.

Have a good selection of items, some priced well and some overpriced. Staff can be rude at times (mainly older employees). They have hard to find items and just about everything they carry is professional grade. I’d go back but as a last resort if I can’t wait for Amazon to deliver or if it’s the best local price (Home Depot and Lowe’s carry most of their items). These kind of stores are more favorable to businesses than consumers.

I can't recommend Shelby enough! He was incredibly communicative and helpful from the moment we reached out. Despite it being late at night, he drove all the way out to us without hesitation. Once he arrived, he quickly diagnosed the problem and had our toilet fixed in under ten minutes. Not only that, but he was kind and respectful, even winning the approval of our cats (which says a lot!). If you need reliable, efficient, and friendly plumbing service, Shelby is your guy.

Absolutely fantastic!
Fast dispatch, extremely knowledgeable and helpful on our issues. We will be recommending and returning for future needs.

Called Wade with a recurring issue with my pipes that unfortunately resurfaced the night before I left for a trip. He started evaluating the issue while I was out of town and kept me updated with next steps. He was quick to respond, worked with me to find a solution, super kind, and very professional. He worked quickly to perform the work before a big storm and got me up and running in less than a day. Would highly recommend Wade for any plumbing services!

Nathan was so knowledgeable, explained everything clearly. He made sure to clean up after himself. So polite and respectful too.

Shelby and the team at Pro-Rooter were absolutely amazing. We had a hot water leak coming through our floor air vents and called them early in the morning. They answered & had Shelby out that day. They were incredibly knowledgeable (dealt with us and my contractor dad who loves to ask questions & hover!), kind, transparent & patient about explaining everything. The had everything fixed up the next day & also made a great recommendation for a flood mitigation team to help with further resulting damage. Extremely professional team & very happy with their work!

Shelby arrived quickly. He is clearly knowledge and cares about what he does. He explained clearly what we needed to do. He was professional and absolutely lovely. We have had 2 different plumbers in the past, but we have now found the only plumber that we will ever call from now on. Thanks so much for turning our bad experience into a good one. Appreciate you!

Angus was very helpful, set clear expectations and saved the day. Definitely going to rely on pro rooter moving forward