Home Services reviews in Windsor, Ontario

Avoid! They informed me verbally and in writing it would be $50/hr, and confirmed that the deep clean would take anywhere between 2-5 hours depending on the actual house. We just moved in and didn't have any furniture so they said it'd probably be a quicker clean. On the day of the clean, they were late (discussed earlier), dropped off one cleaner then a second an hour or so after. She told them not to take longer than 3 hours. At no point was I asked how many cleaners I wanted or that the charge would be different. They cleaned the house but had to be constantly reminded to clean this or that. Areas were cleaned relatively well or not at all. When asked to wipe certain areas, they said they only had a certain amount of wipes provided by the company. They also took a lunch break during the cleaning period. After they left, we had to go through and clean the floors again because they didn't change the water at all, and all the areas they missed.

After they left, they asked me how long they were there and how they were, I said 3 hours and mentioned as above - some areas were cleaned relatively well or not at all, and we had to keep reminding them. She said she'd see what she could do about the invoice.

When I was emailed with the invoice, they charged me for 6 HOURS, claiming that I agreed to 2 girls! Despite the fact this was never mentioned prior to booking ie how many cleaners and that the charge per hour is different. All I was told by the head of the company was that it would be $50/hr. The 2nd girl was also not there for the full 3 hours so the 6 hr charge makes no sense.

When we contacted them about the discrepancy, they refused to honor their word and make things right. Absolutely unprofessional. We do not recommend due to the subpar quality of the clean, lack of transparency around the charge, and refusal to work with the customer despite claiming to "make things right" on their website.

Wanted to get my house and got quoted. It was supposed to be around 300$ for the 6hrs they worked but they came back to me and said it’s 400$. They didn’t even clean properly! Avoid at all costs, they are no queens of cleaning I’ll tell you that. Absolutely pathetic, avoid at all costs

Highly recommend! Very professional service!

Friendly staff, efficient service. Highly recommend!

Excellent, professional cleaning staff !! 5/5 in every category.

We get our house cleaned twice a month.
Great service and our house is always spotless!

They do a great job cleaning my grandparent’s house every week! Would recommend to everyone!!

Excellent cleaning service! I am very happy with the way my house gets cleaned! Highly recommend

Extremely thorough, professional and flexible. I’ve been burned in the past by other services but this crew consistently goes above and beyond. You really can’t ask for more.

We hosted family from out of town for the long weekend and thought we would hire a cleaning company for the first time. Let me tell you it was the best decision we ever made! They made our experience painless and stress free. Went above and beyond our expectations. Friendly staff and great rates. The best part of it all.. my wife was happy! We will definitely be calling them for ongoing service.

Exceptionally good service. We had a very thorough cleaning of our basement unit. They did an exquisite job and we have now engaged their services on a monthly basis. Very competitive price and professional crew.

Great place

Rick Fields is a class act

Great work, friendly staff.

Great experience, good work, fast and friendly.

Top of the line materials and end result. Highly recommended.

They are wonderful. So grateful for the work they did for me. I definitely recommend!

I called Rick to install gutter guards on my eavestroughs. He even installed two deflectors and a short section of eavetrough that needed to be replaced at no additional cost. Rick was a pleasure to deal with and I highly recommend him.

Paul S. in Tecumseh, 0N

Very profession...Rick does a fantastic job for a reasonable price. He is a dignified professional who works to make you satisfied. I have no regrets in recommending him for new easetroughs!

Rick got back to us very quickly and installed eaves within two weeks of first contact which exceeded our expectations. He also took the time to ensure that he wasn't simply replacing the eaves but took our feedback and came up with a great plan.

Great service and Great people