Reviews of local pros in Beaverton, Oregon

When you work hard to build your home, you expect nothing but the best when it comes to service. That's exactly what we've found in Jr. from The Carpet Surgeon. We've been working with him exclusively for the past five years, and I can honestly say he's become like family to us.

Jr. is not only incredibly skilled at what he does, but he's also one of the most personable and honest people you'll ever meet. Whether he's taking care of our carpets in every room or tackling our enormous couch (which he handled flawlessly), Jr. always goes above and beyond. His attention to detail is unmatched, and his dedication to making sure everything is perfect is why we trust him with our home.

If you're looking for someone who takes pride in their work, treats your home with respect, and genuinely cares about your satisfaction, Jr. with the Carpet Surgeon is your guy. Great work, Jr, Keep it up brother!

From the first interaction with this company, I was impressed. I called to schedule a carpet cleaning and Glen was very helpful. As I explained my carpet issues (stains that I thought would require a replacing of my carpet), he listened and provided hopeful solutions. Replacing the carpet was left as the last resort. I was so relieved when his solution worked!

A few days before the scheduled cleaning, they confirmed with me via text. Then on the day of, they confirmed that morning. Justin, the carpet cleaner, was respectful and diligently worked at cleaning my carpets. Justin did such a good job in cleaning the carpet, the carpet looked new.

I highly recommend Carpet Surgeon and will be using them again!

The technician, Justin, came and restretched the carpets in our hallway and master bedroom as scheduled.
Everything was done within an hour, and he vacuumed when done.
Recommended!

Thank you so much for always providing quality work. Our school always looks terrific when you are done.

Had a great experience with Carpet Surgeon. Glen knew exactly what I was after, and Ralph is a carpet stretching guru. Surgeons indeed! He was able to vastly improve our aging basement carpet that had developed some wrinkles over the years. I thought the price was fair and booking was quick/easy. Great all around, highly recommended.

Carpet Surgeon was recommended by Koebers Interiors where we purchased our carpet. We were very happy with the results. Our carpets look great. The whole experience was fantastic. Thank you Koeber's for our beautiful carpeting and thank you to Carpet Surgeon for making the carpeting look new again! We highly recommend both companies.

We're repeat customers because they always do an exceptional cleaning job. When they're done, the carpets look new.

Justin and Ralph did a great job, I highly recommend Carpet Surgeon!!

I had my carpet stretched and cleaned by Carpet Surgeon and was very impressed by the company. I received an estimate over the phone and then in person. The team was accurate, professional and did an amazing job. They really are carpet experts! I highly recommend and I plan on using them again.

Carpet Surgeons are great. They communicate well, on time and did a wonder job. I would give them a 10

I really do not want to leave a bad review for a local business. But want to share my feedback.

Pros: Communication - it was easy to work with them, they were able to work with our changing schedule due to moving into our new home. Technicians who worked seemed happy employees. Ability to pay for the invoice was a simple/easy process.

Cons:
Not up front pricing and performance.

Over the phone I was quoted $400 based on room quantity but the actual invoice was over %60 more than I was quoted. The reason, they do charge per sq foot and not room size. Their sq foot calculation was correct but was I quoted that amount, I could have shopped and compared pricing better. They should have mentioned their pricing to me up front - not disclosing that key info was not good. It is easy to get sq foot size of the home, too. You can simply pull the room size online on Zillow. You do not even need to be present to give an accurate quote.

Once I did complain about this significant price change after I saw the large increase, they did offer some discount but still it was over $530 compared to $400. They should have mentioned the pricing difference before they started the job as a courtesy even at that point, it would have been better. So that left a bad experience for me hence lower rating.

Performance was mediocre. Some spots were not cleaned. For the price and based on other reviews, I expected top notch.

Overall, I had better experience with other carpet cleaning companies. I thought I was getting quality service and honest pricing but it felt short on those areas.

Fantastic work. Just look at the type of corner they had to work around. The work that was not needed or could not be performed once the rug was pulled back (no joist found so can't fix the squeak) was removed from the original estimate. The squeak that could be repaired is solid. My house is a 2001 build FYI. Super nice and professional and clean. Thank you to the whole CS crew!

Justin did a fabulous job bringing my tired carpet back to life. He also was able to stretch one area and to repair another.
I couldn’t be happier.

Glen and Ralph were very helpful in fixing some bumps in my three-year-old carpeting. They were very consultative, the pricing was fair, on time, and ultimately, very professional. I would highly recommend them!

I can’t say enough about how wonderful and professional Carpet Surgeon are. My floors are not squeaky anymore and the carpet wrinkles are totally gone. They even cleaned the carpet and it looks amazing. Will be hiring again for future cleanings for sure. Thank you!!!

Highly recommend! They were quick to respond, clearly knew what needed to be done, got me booked fast and pricing was very reasonable. The finished result was flawless. Carpet re-stretching is an art form, and they are pros.

Justin was incredible. He was very quick in replying to my inquiry, price was VERY reasonable, and the job of making my carpets look like new was excellent. I can’t recommend them enough!

HIGHLY RECOMMENDED. I called Carpet Surgeon on really short notice, looking for a carpet stretch on 5 year old carpet, in order to take photos for home listing. Glen messaged me after-hours on a Friday and was able to explain their needs and give me a quote, through photos and quick measurements on my part. He even replied on the weekend.

Needless to say, within 4 days (weekend included) Ralph was here to stretch the carpet and get the wrinkles out. The price was fair and I am happy to pay it, since the communication, service and work were all done seamlessly (unnecessary pun HAHA). Thanks Glen, Ralph and the Carpet Surgeon team!

Before and after photos included

Justin and Ralph did an AMAZING job! They were professional, on time, and did beautiful work. We had our carpets stretched and steps cleaned also. What a huge difference it made! We would definitely recommend! 🙂

Justin performed his own version of the show with his own cast and crew members during the production process for the carpet restoration project. He was the one who made it happen for me and my family to be able to get a good deal on the projects that were being done by the company. The service was outstanding and the team did everything possible to get it right.

HIGHLY RECOMMEND!!!!
We will always have Justin from Carpet Surgeon clean our carpets and furniture! We are hiring him for a small carpet installation job as well. Justin did an excellent job and our carpets look brand new. And what a wonderful person he is. Personable and knowledgeable and so respectful of the items and furniture in our home.