Constraction reviews in Clackamas, Oregon

Michelle at Area floors is phenomenal! Her customer service is world class. Also, the prices and selection were better than all the other flooring stores I visited.

My experience with Lisa at Area Floors was beyond expectation. She went above and beyond to help me with my project. She is experienced, informed, hard working and will help your vision become your reality.

We sure appreciate Lisa B. and Tiana C. at Area Floors for their amazing knowledge of products and exceptional customer service. Area Floors offers beautiful showrooms and wonderfully helpful access to their comprehensive selection of quality products.

Area Floors sold my client some tile that would not physically work with the field tile she ordered. They made a mistake, they aknowledged that they made a mistake, yet they still would not re-imburse us for the purchase. They claim to be proffessionals, but what they are is snooty, arrogant, and aloof. There are tons of tile stores in town, do yourself a favor and go elsewhere if you are in need of a proffessional.

I had a fantastic experience with Jerry at Area Floors Clackamas.
He listed to our needs, and asked intelligent questions, then came back with a selection of flooring base upon our criteria within our price point.
Would HIGHLY recommend Area Floors to Friends and Strangers alike.
Thanks Jerry!

Josh has been a great for me & my clients.
He is Knowledgeable, professional, personal & always patient with my endless questions. He makes working with Area flooring a fun experience.

Great people, great service, great quality product.
Thank you area floor for all service provided. I highly recommend this place for your home remodeling product.

Kara was super helpful in finding me floors they did not carry at their store. Took only a few minutes and she had me some ordered and ready for pickup. Thanks so much Kara!

Everyone at Area Floors is knowledgeable, helpful, and friendly. They have a huge selection of high quality flooring and countertop products to choose from. Please note that they are wholesale only and do not sell directly to the public. You will need to purchase through your contractor.

I am so thankful for everyone at the Clackamas location. Very knowledgeable and Uber friendly. These people know their materials and have amazing ideas, when you are stuck....
I ended up choosing luxury vinyl tile, 12x24, in my bathrooms, hall and master closet, and I am very happy with the product and the results.

Tiana Chin's customer service and product knowledge made my purchasing experience exceptional. The large selection and varied price ranges allowed me to stay well within my budget yet get the highest quality. After deciding on the flooring, Tiana quickly sent out the proposal for my approval and ordering. She connected me with a fabulous installer and kept everyone updated on anticipated product arrival. Would highly recommend Tiana and Area Floors for your next flooring needs!

Jill was the customer agent who warmly and enthusiasticly greeted us immediately upon our entrance into the Clackamas Area Floors showroom. (We had previously been in this store when we were searching for new laminate flooring.) Jill listened to us and quickly directed us to the location of quartz countertop samples. Perhaps due to modern trends in whites and grays, there were not as many samples of the colors we were searching for, but we did consider three. Jill took our information and informed us of the time frame we would be looking at for ordering, having a template made and then the installation. Sure enough, within 24 hours we had the estimates.
Although we did not pursue our purchase, Jill did follow up to ask how we were progressing with our project. Way to go, Jill.

Respectfully yours,

Paul and Beryl
Damascus OR

Beanie was very helpful and was great to follow up on my order. She saved me a 400 mile trip by contacting the manufacturer and arranging for me to pick up direct from them! I would recommend Area floors. Great selections and customer service!

Kara at Area Floors was a dream to work with. Great selection and best pricing we found in the Portland Metro area. Very happy and satisfied with them.

A colleague of mine told me to stop by and check out this store that his friend owns. In the near future I am looking to expand my current facility to another location in Portland or even Washington, but I did not know they had various locations, but now I do! Well, the minute that I walked into the showroom, I knew this was a professional company. Yes, you can buy flooring at the big box places, but I love customer service and will pay a premium if I am treated right! Well, I was blown away with not only the customer service, but the knowledge that the staff has. When I am ready to expand my business and to buy my next rubber flooring, you better believe that I am going to be buying from this company, because they not only carry my brand, but their service is impeccable.
Thanks,
KSD, A Future Customer!

Truly the best! I shopped around and found that this is the best company with the best products at a great price. What makes it even better is the wonderful, professional service I received from Josh, Megan and Dawn at the Lake Oswego showroom. So warm and welcoming, knowledgeable and helpful while I took my time to make my selections. Best products, best people, best service. Do yourself a favor and purchase here.

I did not get a chance to work with Area Floors, but I can comment on their customer service level over the phone. When calling to get a reminder of pricing for some of their products, which I was told in store a few weeks prior, I was told they could email some details but I could not order this product until my contractor set up an account. That's completely understandable; my only goal had been to get a reminder of the pricing estimate they told me in person a few weeks earlier so that I could decide if it was worth it to ask him to go to the effort to set up an account. This seemed reasonable given I'd received the very information I wanted just a few weeks earlier.

The person I spoke with told me should could email me an idea of pricing but I couldn't place an order until my contractor set up an account. Again, I understand that. 2 minutes later, however, she called to tell me she couldn't send that pricing without a contractor name, and rather than allowing me to say anything, such as my contractor's name, she HUNG UP on me. It was astonishing. The manager answered when I called back later, but while she said she was sorry, there was no assurance that that lack of customer service skills would be addressed or that this level of rudeness bothered them.

I understand this store/location is not a retail store, but treating anyone that rudely is never okay, particularly when all I was trying to say in response was the information she wanted.

We have used Area Floors for many DIY projects in our home. Most recently we replaced the carpet through out most of our home with laminate flooring. They are BEAUTIFUL and make a huge improvement in our home! In the past we have purchased tile (floors, shower/bath and walls), linoleum flooring and laminate counter tops. Area Floors has always been our first choice when purchasing such products as they have quality products with great prices. The staff is knowledgeable and very helpful in the selection process.

We've referred Area Floors for years with outstanding comments from our buyers & sellers that the prices and service have been exceptional! We've been very pleased with the turn-around time from order to installation, literally in a matter of days, when we've needed to update our listings to quickly get them on the market.

We've enjoyed nothing but quality products, outstanding customer service and unmatched prices that we continue to expect when dealing with Brandy & Kelly. Our clients and customers go out of their way to thank us for referring them to Area Floors! Sallie & Marty, Paulson Real Estate, Inc.

This show room has atmosphere, class and professionalism from the employees to the decor. When you walk in you are greeted with warmth by a knowledgeable and creative staff that will allow you to explore and soak in all the options. The staff at Area Floors are very capable of assisting you in the design of your project and help you achieve the look that you want for you home.
We've known the owner, Brandy Marsh for a few years and know that she is a person that takes care of her customers. We've seen how she interacts and helps them in the show room and from person experience. For your flooring and countertop needs we would highly recommend Area Floors.

Ed & Kimberly Becker

Kat, at Area Floors, is an absolute delight to work with, so kind and so helpful! As a busy designer and general contractor, she makes my job so much easier with helping me with design and material ideas, pricing and quick turn around on getting my supplies ready and on time. She is a great member of my team – Thanks Kat!