HVAC reviews in Eugene, Oregon

Came and worked on my washing machine. Was professional and showed integrity in their repairs and even though the trainee broke something, they made sure it was fixed before they left. Definitely recommend!

Had a repairman come out to fix my freezer. He actually showed up within the 2 hour time window they gave me, and he was very friendly and he explained the problem to me. He didn't have the exact part he needed to complete the fix, but he made an immediate appointment to come back within 2 days with the part, and he gave me a smaller window of time to expect him to arrive by!

Stop and call them now if you have an appliance that needs fixed. We've used them multiple times in the past few years for our washer and dryer. They are always kind, professional, knowledgable and punctual! We are so glad to have found them and won't go anywhere else!!

Chris and his team were wonderful. They have great prices, knowledgeable and efficient technicians, and everyone was very professional. We will definitely go back.

We called looking for advice on a Samsung washing machine having issues. Michael took the time to troubleshoot with me over the phone and pointed me in the right direction. If the "do-it-yourself" job fails I will definitely be bringing in the professional. Thanks Michael!

HUGE shoutout from Stoneybrook Assisted Living!! Thank you so much for fixing our steam table on short notice! You guys absolutely rock!

Definitely overpriced. Would not recommend.
Charged $188 + $20 shipping for a $50 part that takes literally 5 minutes to remove and replace. Charged $200 to come out and make 5 minute repair. $355 total repair cost.

We have had AAA Quality Appliance Care come out for multiple Appliances over the years. They are honest, fair priced and quality people. We highly recommend them.

Regis and another young man in training arrived on time and were very friendly. They worked on the leak in my fridge while I got to clean all those parts we dont see very often until you pull them out! He even swept the wall and under the fridge when they pulled it out.
Price was honestly less than HALF of what I expected to pay. Wow factor there for sure.
Not many places deserve five stars. AAA Quality Appliance Care does.

Not impressed. Neither my contractor, electrician or I was impressed by their work. I am not sure how long I paid him to trouble shoot the fact that the breaker was off when he was the one who had turned it off and forgotten to turn it back on. He didn't fix the problem with my counter top range and vent hood and told me the problem needed an electrician. My electrician fixed it in a matter of minutes and told me that it wasn't the wiring, it was the switch - an appliance technician should have figured this out. Later that day I found out my microwave isn't working. Fishy? Maybe not, but I will not be calling AAA Appliance Repair.

I called and asked if they could fix myfridge and he gave me tips on the phone for FREE. The radiator needed vacumming, the fan was stuck (I had the tools to fix) and after I disconnected the defrost wire it frosted up and quit cooling. The guy on the phone asked if there was frost---- he was right it was frosted up SOLID. Thawed it out and its working perfect----ALL FOR FREE!!!!! I love these guys he knew what it was.

Best Service Ever! Michael was on time, was very professional and friendly and fixed my dryer in no time at all. I highly recommend. Happy to know I now have a "Go to" company for my appliance repairs.

Our tech Nick was pleasant and knowledgeable. Fixed my steam table the same day. Thanks guys. Keep up the excellent work.

Quick, efficient service. The technician was very friendly as well. Only reason I wouldn't give it 5 stars is $75 for something that took him 20 minutes and he told me was a very easy repair seems rather steep, but I'd still probably use them again for the reasons mentioned.

Mitchell was a very competent, efficient and quick easy going person and I couldn't be more pleased with his service. Because he didn't need to do any diagnostics, he waved that portion of the fee. Who does that anymore? Terrific experience!

I had a 25 year old kitchenaid mixer that my mom had given me. I dropped it and it broke apart. They went above and beyond and fixed it for me . The mixer is very special to me so I was so happy they could fix it. They are a grest company and to have someone that cares about your story behind your appliance is such a rare thing . I would highly recommend them

After waiting a week for my appointment, the technician just came out to my house spent less than 2 minutes and told me the problem was the vent in my dryer and AAA Quality Appliance Care does not do vents. The technician gave me a 10% coupon for someone who takes care of vents, charged me for the visit and was on his way. As a company that advertises servicing dryers I find it ludicrous that a problem as common as venting is not something that they service. When I expressed my frustration about the fact that I felt I was being ripped off and would share my experiences with realtor colleagues, I was told that if I was in the real estate business than I should be making enough money that paying for this terrible service should not bother me.

I am extremely disappointed with this company. They were hired to fix my fridge and I gave permission to enter without me present. When I arrived home I discovered the technician had taken my new, light-colored bath towel from the bathroom and used it to soak up dirty water and debris in the kitchen. They left it stained, covered in gunk, and soaking wet in a pile next to the fridge. This is so disrespectful, unprofessional, and downright rude.

I gave permission for them to enter my home, not to use/misuse my personal items. I would have been way more forgiving if the tech had communicated at all--left a note saying “sorry I used your bath towel” instead of just leaving a dirty, soggy mess on the floor. And why doesn’t a company that fixes fridges have their own soaker towels?!

I emailed the company to let them know what happened and ask for them to purchase me a new towel. They never even bothered responding. And the day after they "fixed" the fridge I awoke to find everything inside frozen solid. I will NEVER use their services again and I would caution others against hiring them as well.

AAA always comes through for us! Professional techs, repair turnaround is generally quick, and I trust the advice they give me when it comes to repair or replace. We recently went through a total disaster with a warranty repair company, and AAA had to come in and save us from the disaster the other company created. Have used AAA for years and will continue to!

AAA Appliance scheduled my appointment in a timely manner when others were over a month out. Technician was a very young but knowledgeable man. Took care of my refrigerator problem. Would definitely recommend AAA Appliance.

Mike has been over to our house to fix our refrigerator on two occasions (two years apart) and he is GREAT. He is able to quickly diagnose and identify the problem, and carefully explains what malfunctioned and what he is doing to fix it. In response to some questions, he even explained how a refrigerator works! Fantastic job - I'm very pleased.