HVAC reviews in Eugene, Oregon

Still dealing with these guys over 4 years later. Disputing these charges still. I refuse to pay for services not done properly. Owner insisted the work was done correctly. But the system would shut down all the time. Barely worked at all after the so called repairs. At first he told me it was an easy fix. Then that turned into 1900 bill. Paid over 1100 dollars for nothing. I’ve never not paid for anything. But the way I was treated was very poor. He continued to insist in was done correctly but couldn’t tell me why the system was shutting down. My neighbor had a similar experience. He tried to charge her twice for the same repair because it wasn’t done correctly also.

Spent 1900 dollars with United Garibay and my heat pump never worked right. Less then year and half and I’m already calling another company to come out for more repairs. I gave the owner 1100 dollars for a 1900 job and the system never worked correctly. Then sent me to collections for the balance because I wouldn’t pay, and he was too unprofessional to make it right. So I ended up paying the balance of the 1900 dollars to collections and I’m still in the same boat I was in before I spent all that money. Expect my credit is shot now too. Save your money and call somebody else.

Expert service. Showed up on time and prepared. Would highly recommend.

They did an amazing job and were very respectful and friendly. Great value and we love our new A/C! Highly recommend! -Tamara Hughes

They put in ductless system in my husbands shop. The customer service was outstanding. The quality was more than even expected. They went over and beyond. We highly, highly recommend this company to anyone!!!!

With summer approaching we decided to get ductless heating for our offices, I'm glad we talked to Damian about this.
Great knowledge, fair price and an awesome attitude!!
Thank you!!

Knowledge and reliable service on my hydronic home heat system.

They are the absolute best! We have an old boiler system and the company we use to work with would take forever to diagnose and fix issues. These guys came in, took a look at the system and knew exactly what the problem was and fixed it right there. When we have boiler issues this is the first call I make, they are always quick to respond and make the repair process quick and painless. 10/10 highly recommend!

Replaced my radiant heat boiler before I bought my house . Has always came same day when I had questions about the system
So when I had ductless ac put in , naturally I called Damien. I’m new to the Midwest and Damien responds quickly to my calls as I learn to adjust to the weather here.

We hired Oregon Hydronics to replace the 20 year old electric boiler in our radiant floor heating system. Their installers were very professional and courteous. They arrived on time and we are very pleased with our new system!

I am not one to review services, but I am very disapointed in the service I received and suggest anyone else not waste their time, as I did.

Damien was initially responsive with my request for service, then emailed me back and forth numerous times for 2 weeks asking for new and more pictures. He never once came out to see the issues or contacted me by phone. After all of the communication, he then sent an - "I'm really sorry but I am going to pass" on my repair. Terrible customer service!

My boiler heating system quit working on a Sunday morning at 1:00 am . I called Damien on Sunday and he answered my call. I described the problem and he said he would be out on Monday to fix it. He showed up on time and had my boiler up and running in a hour . I have also called him about a tankless water heater problem and instead of just coming out and charging me a fortune he walked me through the problem on the phone and I had it fixed in 10 minutes no charge. He always answers your call and it the best contractor I have ever worked with. BTW he installed my new propane boiler onto a old wood boiler system and did a great job . The other contractors I called didn’t even want to try. That was three years ago. Thanks for your help Damien.

Tonya Seivertson, Elkton Oregon

We hired Damien to install a replacement for our hot water boiler, which is responsible not only for our domestic hot water, but also our radiant floor loop as well. He is knowledgable, friendly and efficient. He installed our new system in the spring of 2020, and it has worked beautifully ever since.

When our 40 year old boiler died during a cold snap in late February, I was distressed for a lot of reasons. I knew it needed to be replaced and that was going to be costly. I knew it was going to take a long time. And I doubted that I would find someone that I could really trust to help us resolve this crisis.
I was wrong on all counts (except that it needed replacing). Damien Pemberton and Oregon Hydronics Heating and Air exceeded my wildest expectations.
I had already received several bids that had confirmed my expectations… the best one took two days to get someone to come out to bid and another day to get the bid. It was going to be expensive, and the project was going to take a “week or so” before it would be added to the schedule. Disheartened, I called Oregon Hydronics on Friday afternoon seeking another option. I am super happy that I did. Damien was at the house in two hours. He had the bid by the end of the day. The price was 30% lower (a savings of almost $4,000) and he said he could start on Tuesday and it would be done on Wednesday. My wife was concerned that the lower bid might mean we would get a less effective system. She reviewed the bid and had 8 questions. She called Damien and he calmed all of our concerns. We signed the contract.
Work was scheduled to begin on Tuesday at 8:30. Damien and crew were here at 8:15. They were very friendly. Very professional. And very fast. They were finished by mid-afternoon on Wednesday. The installation is really pretty and of the highest quality. Best of all, we were warm Wednesday afternoon.
We could not be more satisfied. Not only did we get a rapid response, we got an excellent system at a very fair price. But most of all, I love that we trusted Oregon Hydronics and they earned both our respect and justified our trust.

Excellent and experienced service. So glad we called Oregon Hydronics. We had called several other heating companies to help with repairing our boiler, but Damien at Oregon Hydronics was the only person who know exactly what I had without even seeing it, walked me through getting him info over the phone, and he was able to source a part for our 1979 unit. Installation was quick and on time after our part was received. So grateful to have worked with him and keep our older unit going.

Damion and his team are awesome to work with, very knowledgeable and reliable. When other outside vendors speak highly of their work you know you made the right choice with Oregon Hydronics. Highly recommend Oregon Hydronics for all your needs.

I stopped in this morning looking for a condensate pump for my furnace. Damien didn't have one. I told him the wholesale companies won't sell me one. He stopped what he was doing and had me follow him down the street to Johnstone Supply (wholesaler) and let me buy one on his account. He asked for nothing in return. What a great guy. Next time I need HVAC work I know who I'm calling. Thanks Damien!

Damien responded to our emergency immediately even though it was the weekend and he was working on the coast and we are in Eugene. He talked us through what needed to be done to stabilize things and then ordered the necessary part - overnight mail from the east coast. And he came back to Eugene just to install the piece, and then returned to the job on the coast. All this was warranty work and he didn't charge us. We were very impressed at the service and attention to detail. Thank you.

Damien and his crew were super responsive, knowledgeable, and friendly. I was amazed at how fast the turnaround was on the installation of my combi gas unit. the system works great - I would definitely hire Oregon Hyrdonics for another project, and would recommend them to anyone.

I used Oregon Hydronics for two large projects. Damien and his crew were wonderful to work with. One project was out of town and he was willing to travel to help me out. They were clean, professional and had both projects done in a timely matter. I would definitely use them again!

I needed my radiant heat boiler replaced. I live in the coast. Tricky to find someone with the right qualifications: Work history; Current product knowledge; Installation expertise. I did a lot of interviewing. In my case O.H. / Damien ticked all the boxes. The install went as planned. The crew wasted no time, were courteous, and worked cleanly. Excellent communication with Damien throughout the entire process, from start to finish. I recommend Oregon Hydronics without hesitation to friends/family, and would certainly use them again.

If I could give Damien and his crew six stars, I would! His team did a superb job installing a new combi boiler that heats our water, and the house, including both forced air and radiant, under-the-floor heat on one level. Their professionalism and expertise were evident at every stage of the work, and everyone was a pleasure to deal with. The system has been running flawlessly for over a month now, and I couldn’t be happier. Thank you, Damien. Highest Recommendation!