HVAC reviews in Eugene, Oregon

Jeff was super smart! Im so glad I called this company. Fixed my furnace thank goodness!

Josh was great!

Tech arrived on time. After checking out the a c unit explained some issues that we need to watch and think about.
Answered all of our questions for both the ac and the furance.
Which allowed us to make our decison about replacing both furnance and ac.
Tech was easy to work with, friendly and very knowledgeable.
Sally Braswell

Both gentlemen that came out, one for HVAC and later one for plumbing, were beyond amazing. Customer service was great, attitudes were wonderful, and explanations were clear and concise. Looking forward to working with them. At this time we are only in the quote process.

Knowledgeable, customer oriented, helpful and explanatory about what the issue was and how it was resolved. Missy

Did a good job & very polite

We woke up this morning to a clogged plumbing system. I literally hardly hung up the phone and someone was here to rescue us! Colby came out and was not only very professional but friendly and helpful with answers! I highly recommend Woodward Heating, Air & Plumbing for your household needs!

Quick, friendly service.

Professional, efficient and friendly all the way through.

Very pleasant and respectful young man. Did the work well, cleaned up and put things back together and one would never know that he had been here. Thank you very much.

Kevin and his team are true pros - the kind of owner/operator business that’s unfortunately becoming rare. Pricing was competitive and they did thorough, punctual work.

Empire Property Management has hired dozens of HVAC companies over the years. With good prices and amazing service Integrity Home Heating is the best of them all.

We got a heat pump that repeatedly stops working. It's supposed to have a 10 year warranty. They always have to come out and monkey around with it and nothing ever works. It always fails when its freezing out and when we need it the most.

They tried blaming the manufacturer at first and even said they have another customer with the same issue as ours. They initially talked about replacing the entire unit. Then it switched to replacing the motherboard or something. Then they said it's because it periodically goes into defrost mode. But defrost mode for 10+ hours is a bit excessive. Then they tried to blame it on our insulation. Then they tried to suggest that it was actually blowing out heat when it barely was, suggesting that I may be imagining being cold. Then they said the remote must have malfunctioned and got stuck in timer mode. They said they fixed it by removing the batteries. The next time, they said they fixed the remote by setting the timer on/off to the same time. They also said they were ordering as new remote, but we never heard back.

I dont understand why they dont just replace the thing. I'm not imagining being cold. When it works, it works very well. Sometimes even too well. But when it stops working, which about 4 times a month in the winter, the cold is absolutely unbearable. I dont even see what the purpose is of trying to get them to fix their mistake anymore if they dont intend on doing anything to rectify the problem.

UPDATE: it is now the summer of 2024. I can't believe that this place can't return a call on the same day. I have been calling since about 2 pm and texting and emailing, I have yet to receive a response.... Unbelievable.

I have worked with Kevin and Steve on multiple projects and they always deliver quality and dependable service and are also very responsive if I ever have any questions following installation. Great people to work with!

Appropriately named. Integrity is correct. Thank you, Kevin and Steve, for helping us get our system cleaned and running properly at an incredibly reasonable rate, for educating us, and for restoring our faith in contractors. Happy to refer your company to friends and family. You've earned a loyal customer for life.

Was $1,200 less than their 500-pound-gorilla competition, for the same thing. Salesperson was thorough, explained product and install process, and upgraded our thermostat to one that is WAY better than what we had. Install crew cleaned up well! Definitely recommend them. (It's not quick to get equipment now, so don't get mad at them if they can't get what you need today!)

I received top-notch service. Every person showed up right on time from the first appointment to the final installation dates. Kevin was so easy to work with and asked about all the details from where to place the units down to where the lines run outside. The price was competitive, helped me get a rebate and were a pleasure to work with.

Kevin and his crew did a fantastic job and I highly recommend them! I had them remove and replace my existing gas furnace and AC unit for me and I'm very impressed. They were super quick and efficient and they made a number of corrections and improvements to work that had been done by others in the past. The finished product is working wonderfully and I can't believe how tidy and air-tight everything is now. I will definitely be using them in the future and recommending them to everyone I know!

I had a ductless Heat pump system installed by this company.
Starting with Kevin, the guy that came out and gave me a bid, and all the way through the installation, (which by the way is done with the owner of the company on site and he is involved in the process with his crew) every one of these guys were polite, each one introduced their self, they were considerate, they covered their shoes and put down drop cloths, they were efficient, on time, respectful, and all of this matters when you let 5 guys into your home to do an installation on a rainy day. And to add to that, they know what the heck they're doing and they do it well. They had to put holes in my walls and I didn't even find any sign of sawdust. I highly recommend with 5 stars for Integrity Home heating and to Kevin, Steve, Josh, Gregory, and Phil, you guys Rock!

I really appreciate the value of the Daikin Ductless heater and the crew that installed it. Everyone from Integrity arrived on time, friendly, answered questions clearly when I asked, and dedicated to having the install complete by the end of the work day correctly with the correct equipment.
The unit works fantastic!
Thank you

Kevin and his team were great! They installed the ductless heating and cooling system with 4 heads. They showed up on time and were quick to get the installation completed. I would highly recommend Kevin and his team!