Plumbing reviews in Eugene, Oregon

4.6 based on 689 reviews Back to the listing
    5

    I am blown away by the wonderful customer service. David, in the parts department was able to locate a part for my 20 year old sink fixtures that I had been told was not available. Then he went further, involving Linda in the sales department who determined that my parts were not only available, but had a life time warranty. Now, I call that GREAT service.

    5

    I went in today to get a high temperature switch for my water heater. First of all I was super happy that they had the part in stock. It was bit tricky to figure out where to go when looking for the parts department. They probably do not have separate entrance or window. But do not worry. As soon as you walk in people start offering you help and they guide you in the right direction. I ended up interacting with 6 different people and everyone was super nice. Thank you guys at Eugene location! You are the best!!!

    5

    I knew that only Consolidated would be able to help me in my time of need. They have solutions for all of your plumbing dilemmas. And at a much more affordable rate than you will find in the big Hardware stores.

    5

    Great work, professional and they Care !!! Glenn plumbing is the best. Thanks Meltebeke Construction

    5

    Glen Pro Plumbing has done work for us for years. They are professional, prompt, fair with price and dependable .

    5

    Have had the opportunity and pleasure of working with Glenn Pro Plumbing on multiple occasions. Not a better plumber or person anywhere, hands down!

    5

    Last weekend, we had a little problem with a broken valve that connects the irrigation system to our home water. A plumber from a different firm I called over the weekend told us that it would require a lot of digging it out, possibly removing some roots and part of the driveway. I contacted GlennPro on Monday morning and they came out by 10 AM the same morning. What fantastic service, our water was back on by 1 o’clock! This was the very best customer service and technically excellent plumbing in Oregon.

    This might sound like hyperbole, but after a weekend without water, I was resigned to hauling buckets of water for a couple of weeks to flush the toilets. Without reservations, I recommend GlennPro plumbing.

    5

    Terrific service. The plumbers are knowledgeable and really care about doing a great job. Would definitely recommend them them!

    5

    Great customer service, fast response, great work! I will definitely call them for any future plumbing issues. Will absolutely recommend them.

    2

    Only use these guys if I absolutely have to.

    1

    Unprofessional and rude, never going through this company again especially because it was overpriced.

    5

    Came out to my work on short notice to give me a quote

    5

    Very helpful, friendly and started with the less expensive option.

    5

    I appreciate the help today and tips at the plumbing store you guys are awesome!

    5

    Great work installing gas lines. Fast, affordable and professional, thank you.

    5

    Thank you so much to your team for not only your responsiveness, but also your amazing work to replace our leaking water heater, no less while we were out of town.

    Twin Rivers is the best!

    2

    I hired these guys to replace a tub in my bathroom. The connecting drain hookup leaked the first time we used the shower, like a lot. Which means they didn't check to see if their connection was good before they left. The second day they came back to finish the job and found another leak (at my request to be thorough) at the solder connection! So two leaks both of which they didn't catch before they left the job.

    Called to ask for a discount and they did not give one. Said they repaired for free so that should be good. I would have been happy with a 10% or something but nothing? C'mon guys.

    2

    I've employed Twin Rivers twice. The first time, while it was a bit spendy, the job was completed and worked well. After this appointment I would have given 5 stars! The second appointment, however, was less involved - but the bill was significantly higher. Additionally, the clogged drain problem was worse after the work and when I contacted the plumber, I was told to call someone else. I felt brushed off, over charged (I got billed for the plumber's trip to the store - for a generic, non specialty part), and all around dissatisfied with the second appointment. After this let-down, I would have given 1 star. I understand this is a hard job, and no disrespect to Twin River, but between these two very different experiences, I can only give 2 stars. I sincerely hope you have a better experience and catch them on a better day.

    5

    We had a great experience with Louis who helped with a toilet lift and re-install. Louis was very helpful and great with his response time. I also want to mention Courtney who was great with scheduling and invoicing us for the services rendered. We plan on recommending Twin Rivers and utilizing them again so the need ever arise.

    5

    Fantastic experience! Several companies didn't even bother to follow through with estimates but Twin Rivers was on top of it! They got me a project budget quickly. The plumbers were on time and worked hard. They were very polite and neat, leaving no mess behind. Follow up has been great too!

    5

    What pros! We have hired Twin Rivers Plumbing for needs at both our business and our home. EVERY time, they communicate well, arrive on time, are neat, considerate, and work very efficiently. This time Louis was on-site to complete the job. Wow, he is stellar!