Plumbing reviews in Eugene, Oregon

Good

Great Place - Check it Out,!

Amazing customer service and products.

Waited in will call for 5 minutes for someone to help me. Had to call front office to get help.

Very easy to get in and out and quick service basically have everything I need in stock

Disappointing service and attention to detail. Instead of addressing a recurring issue with what should have been a simple order, they punted after months of poor communication and follow-through. Recommend shopping elsewhere.

We are a couple who are building a new house in Sunriver . We've gotten exemplary help and service from the staff at Ferguson's Eugene, Oregon showroom in choosing all of our plumbing fixtures.

Our builder had pointed us to a couple suppliers in Bend, Oregon, but they were terrible and had limited fixtures on display. They just wanted us to pick the most expensive stuff they were pushing and were no help at all in finding the right "value point."

The Ferguson staff were exactly the opposite. Patient, knowledgeable and no pressure at all.

I compared the prices they offered our contractor, and they were essentially the same as the best prices I could find on the Internet.

Highly recommended!

Paul Conte, Eugene, OR.

Eugene Branch needs an overhaul on the waterworks side. Older experts are great when and if they answer the phone. The two Stars are only for how they used to be. It'd be less if based on current state of the office. I dropped one Star for lack of cross training to allow more reps to handle aging out experts. Dropped another star for email and voicemail messages left going unanswered/un-returned. I had the phone number of the manufacturer for a large meter we needed, just needed to pay the middle man. No call backs or returned email. Third star dropped because after two weeks of trying to go through our local Eugene office, including two calls to the branch this morning, I called the Salem Branch and got what I needed. It's not a fluke, Eugene branch service has deteriorated since Covid on the water side. Wastewater side has been fine in my experience.

Was Such exceptional Service. Came same day, during a heavy rainstorm to help figure out flooding.

Will be working with him for all future plumbing needs. Genuinely the best servie and experience I have ever had with a plumber!

Prompt and polite service. Highly recommend!

Great job came by quick....super reasonable

Excellent customer service at a competitive rate. I highly recommend!

Luke was fantastic, would recommend and will use again!

Did a great job of finding Clogged sewer line. Fast and fair price.

Came out for a sewer drain cleaning in Florence and did a great job. Would highly recommend.

Great experience with Captain Rooter! Very knowledgeable about drain cleaning and repairs, also very affordable!

Really helped out our gym when we had a bit of a drainage problem. Quick and friendly.

The best most informed person in the industry. If you need this type of work done. Luke is your guy.

He did a great job explaining what he was about to do cleaning our drain that was clogged pretty bad.

Stand up owner always is honest and reliable unlike others i have used ... also does rv plugs witch can be a life saver in a pinch!

I would highly recommend Captain Rooter .We had a clog that had taken years in the making, with roots growing through, I think someone else would have given up but,he worked for hours until it was cleared.