Reviews of local pros in Florence, Oregon

Don and Thomas offer expertise in Plumbing, gas, water heaters etc. Thomas identified a faulty city meter, that was making a knocking noise inside the house. Both have solved several problems with our radiant heating. They have installed gas lines for our outside grill. All their work is top notch.

I called on Fridy of a Hoiday weekend. They were able to send someone out on Monday. They needed to order the correct size water heater. They got it in the next day and promptly came over and installed it. They were so friendly, efficiant and professional. I would highly reccomend them.

After all drains clogged over the holiday weekend I was able to speak with the office Tuesday morning and the plumber was promised within 2 hours. He showed up in an hour and now everything is draining perfect! Very professional and nice.

HIGHLY recommend Integrity Plumbing! I had an unfortunate root issue in my septic line that caused a whole home stoppage TWICE in three months. The staff is always on time and goes above and beyond. They also installed the water heater in my home and fixed a hose spigot for me. Will continue to use. Thank you IPI!

Tom and Edwin were highly professional, diagnosing and solving not only the issue we called about originally, but also a previously unknown major issue beneath our house. The builders had failed to connect the washer drainpipe to the sewage pipes, leading to flooding of the insulation and crawl space. Tom fixed the original problem in the shower, leaving the space pristine and functional, then called upon Edwin the same day to take care of the problem beneath the house. The entire interaction was a pleasure. I will definitely use them for any other plumbing issues we might encounter.

I've called several times over a month about a broken leaking faucet needing to be replaced with zero response. I now have to replace a whole wall because of the mold. This is not the only company non responsive, but wanted people to be aware they are not who to call if you need a fast solution.

This is the worste plumbing company in town. The receptionist is rude and knows nothing and tries to argue with you, the pricing is ridiculous. They wanted $3,600 for a refurbished pump that only costs $1,050. What a complete rip off of a company. When I've tried to talk to the manager Don, the receptionist just says hes busy and he never called me back. What a joke. Do not use this company. Stay clear!!!!

I think these guys get a bad rap because their hourly rate is higher than other plumbers in town. But the other side of that coin is that Integrity does great work. I have used five different plumbers at a couple of different houses in Florence, and twice now I've hired Integrity to fix a previous plumber's mistake. So, for example, company X saved me $50 or so on the install of a H/C outside hose bib, but their screwup created a leak inside my wall that did not become apparent for a month or so. Finding and fixing that leak was a big, expensive job, which Integrity handled very well. So, do you want to pay a little more for a one-time job, or pay twice for a cut-rate job? Another plus: Integrity actually answers the phone and returns messages -- a huge plus in this town.

Edwin has been here all day and is still at it, replacing all of our old leaky pipes throughout the house. Always on time and always goes the extra mile. We couldn’t be more pleased with his work.

I was very happy with the service we received today from the integrity employee named Tom. He was courteous, professional and patient. He was very knowledgeable and offered us wonderful advice. He solved our problem with a filtration system and cost us far less than we expected. These folks live up to their name and I highly recommend them!!

Tom is a true professional. Does flawless work. Put in two vanities and had to reroute entire drain systems and they came out perfect -
Since this last review - Tom installed a new Water Heater - and water filtration system for us. He has also installed a new kitchen sink and Faucet. We couldn't be more happy with him and his exceptional work - Such attention to detail...Today Edwin came out and unclogged our sewer line. We were in Dier Straits and he got the job done so quick. We use these guys so much we're thinking of building a guest house for them. Thank you Kim for all you do for us. Keep up the good work.

I gave this 2 stars instead of one because the people including repair man were so nice. We had to have a second company come and fix the repairs done. The drain leak was still there and the toilet still leaked. We were told twice we bought a cheap Amazon faucet and it would probably leak, the faucet was fine but the new drain leaked. We chose the faucet we wanted and had Amazon’s top rating, lots of good reviews and $100 faucet is not cheap, maybe just my opinion though.

Kim helped get me scheduled as soon as she could, was super helpful and kind. Edwin is amazing! Cannot say enough good about him! Super nice, prompt, kind, patient ( listened to me ramble on), absolutely knows what he’s doing and goes above and beyond to help! Can I give more than 5 stars?

We received same day service. Tom was awesome. He was on time, professional, polite and friendly. He crawled under the house in search of a propane leak without complaint. Not a fun job. He eventually found the leak. We are very satisfied. We have used Integrity before, they will be our go to plumbers if we need one again.

The professional, friendly, informative team at Intregity Plumbing found the problem with my line, replaced the pump, explained the problem to me in laymen terms so I understood the details involved and corrected my water issues in a timely, manner. Working with them was a breeze - their office staff was also lovely!

Prompt, professional ,fair priced and friendly. All I could hope for. Highly recommend!

Bryant is such a great technician and such a nice person. He won’t come into the house without shoe covers and takes them off and on each time he returns to his truck.
We have a very old system and he has kept it running and even fights to upgrade things as we renovate the house.
His work is awesome.

The service was prompt, thorough and very affordable. The technician was great. I highly recommend their service.

Professional, on time, competitive pricing. Excellent overall experience.

Great customer service. Excellent service professionals. We will definitely use again.

Hired Sea Starr to install our heating system. They did such a good job, that we hired them again to install a new roof. What we liked about Bryant was that he always returned our calls and was very courteous. His crew was great also and cleaned up everything. Will hire them again.