Reviews of local pros in Hermiston, Oregon

4.8 based on 200 reviews Back to the listing
    5

    I was able to get an appointment quickly. Brian was here on time and performed the diagnostic quickly. He discussed with me thoroughly what needed to be done and approximately how much it would cost. Amazing service!

    5

    I've been using Eastern Oregon Heating and Air for several years now! They do a really good job on my Heat Pump and Heating unit. Friendly and reliable service!! Thanks Again EO Heating and Air!! My pump needed repairs. I called and left a message over the 4th of July weekend. Monday morning I called and they already had me scheduled to come by the same day!! There technician trouble shot and repaired it the same day. Thanks Again EO Heating and Air!! There calling for triple digits over the next few days!! 👍🙂

    5

    Eastern Oregon Heating and Air Conditioning was excellent! The technician was very knowledgeable, pleasant and helpful.

    5

    The tech person was training a new tech and they were both very professional and helpful.

    5

    Service tech was on time, professional and did a great job. They had my furnace up and running in no time and they didn't charge me an arm or a leg (and I WAS ready to give up both!). Thank you so much guys, couldn't be more pleased.

    4

    Tech was familiar with me and my system as he installed it two years ago. It’s nice that you have longevity of employees

    He is always very professional and friendly

    5

    I was impressed with the amount of time between my call and their arrival. Both techs (my repair took a couple of visits due to a frozen unit needing to be defrosted) explained everything very clearly and gave me options and prices. I would highly recommend them.

    5

    Communication was great! Open and honest. On time. Work was competent and professional.

    5

    Quality Customer Service. Recommend for annual furnace maintenance. Very timely.

    5

    Eastern Oregon has been great from setting up for estimate to the installation. Everyone has been very courteous and respectful. I'm extremely happy with them.

    5

    The new unit is working well and we want to say thank you for their professional attitude and work ethic that shows their commitment to their customers. We would highly recommend them for your HAVC needs. The commitment to making us happy with the job is what matters. Even though there was issues with the first unit the fact that they listened to us about the issues and in the end did the right thing but installing a new one shows they care about their customers.
    Thank you for your dedication.

    5

    Very kind. Knowledgeable. Was able to arrive same day and earlier than expected, which was amazing. Everything was completed before the appt time!!! So happy. Will call again, if needed. Wonderful experience. We appreciate you!

    5

    Super impressed with the service. The office was quick to send someone out and the service guy was a huge help! Nice to have a good company like this here.

    5

    The team is wonderful! Ashley always so delightful and gets us an appointment asap. And Brian the technician is awesome and communicated with us about all he did. I will always refer people to them.

    5

    The service technician arrived on time and within the window given for the service call. I use EOHC not only for my home, but also for a 24‑unit apartment complex. They are always on time and do an excellent job. Brian, the service technician, is very knowledgeable and hardworking. The ladies in the office are always on top of everything that’s going on.

    5

    We ended up getting 3 quotes before choosing a company to install a new gas fireplace, Eastern Oregon was not the cheapest, but we chose them based off the level of detail and experience they offered, and we were not disappointed! Our new stove was installed and fully operational within 48 hours of us accepting the bid they provided, they were punctual, polite, and the experience was terrific, I would recommend this team to anyone and we will continue to use them for our heating and cooling needs in the future. These purchases are not cheap and the level of experience and expertise this team at Eastern Oregon Heating and Cooling makes spending this type of investment so much easier.

    5

    Had a horrible smell coming through air conditioning that smelled like dead mouse. Called company and they immediately responded with an appointment early the next morning. Christian came out and was a very nice young man who knew what he was talking about. He worked diligently to try to find where the smell was coming from and even his bad nose as he indicated could smell it. It ended up being in the PVC pipe smelling like a swamp that was causing the issue. He put in a new pipe and cleaned the remaining pipe out to make sure that it was all draining properly. He then cleaned around the base of the system and put in freshener. All in all, I would definitely recommend this company and Christian as the technician.

    5

    Had them come out and give an estimate, they then sent it to me and asked if i wished to proceed. Aces installed a heat pump outside as well as the air handler inside. They helped with all the paperwork when it came to rebates with the heat pump deployment program. Very prompt and professional service.

    After the fact I have been able to bother them 24/7 with whatever questions I have about the system. Calls or texts whatever I need. They appreciate feedback and building relationships with their customers.

    I look forward to working together whenever I have an HVAC need. Have already recommended them to friends. Contact them today if you need help.

    5

    The experience was amazing left my units like brand new the. Air flow is way better

    5

    Aces installed a new heat pump for us and we couldn't be happier. I received excellent communication, the best I've ever experienced locally. Not only was the install done well but quick too. Thanks Aces!

    5

    Back in May during one of our annual visits, we had Noe's team test our air conditioner. It being over 20 years old, it didn't cool like it used to. When they tested it this time it didn't seem to have the pressure it used to. The tech took me inside to my furnace and unscrewed the cover underneath to expose the coils for the air conditioner. Sure enough, they were starting to freeze over. They explained to me that the system had a leak and that it was a hard system to find parts for. I had just replaced my furnace back in 2012 and it was a mis matched system. Needless to say, never get a basement bargain system. I was always calling Noe to come and repair it. Noe sent over some figures on a complete new system and I upgraded from my 2.5 Ton to a 3 Ton system. A Trane at that. All matching and at a great price. They got me hooked up with a manageable monthly payment and some discounts at that. They also sold me on something where they check my duct work for holes and how much was escaping. Once they put their findings in layman terms, I found out that I was loosing what would equal 60 footballs of air a minute before reaching my ducts. After they sealed the ducts, I only now loose just about 4 footballs of air per minute. I couldn't believe it until my first monthly bill came. Normally during the hot months, my bill while keeping the house at 68 degrees 90% of the time my bill for cooling 1400sq ft was $165 to $180 a month. This months bill was only $110 and it kept the house on the hottest days at my desired temp. Thank you Noe and team for coming through again!