Reviews of local pros in Hermiston, Oregon

I cannot recommend ACES enough. Prompt, friendly & thorough service was provided. Their team installed a brand new unit for us, working tirelessly in the midst of the August heat. ACES wasted no time helping us select a new & highly efficient unit. Amazing customer service. Thank you ACES for rescuing us from the Hermiston heat wave!

The guys were great! They explained everything they were doing.
They were professional, considerate, and even patient with my stressed dogs.

Ace's has always been very respectful to us, and they do a great job. Ace's always has the best price and customer service. I would recommend Ace's to everyone.

They were quick to respond and to get someone at my house on a Sunday. Very honest and helpful. Definitely recommend.

I recently had my furnace serviced by ACES, and I am extremely satisfied with the entire experience. From the start, I contacted Uriel, who promptly addressed my concerns and provided information about a service they offered. He went above and beyond to coordinate with the receptionist to schedule my appointment. The receptionist was friendly and accommodating, managing to fit me in quickly, which I greatly appreciated.

When the technician, Christian, arrived, he was not only punctual but also very professional and well-prepared. He conducted a thorough assessment of my furnace and explained the issue he identified in a clear and understandable manner. I felt confident in his expertise as he guided me through the necessary information regarding my unit's condition.

The pricing was fair and transparent, with no hidden fees, which is something I highly value in service providers. After the repairs were completed, my furnace was functioning better than ever.

Overall, my experience with ACES was exceptional. They delivered outstanding service, communicated effectively, and completed the job to my satisfaction. I highly recommend them to anyone in need of reliable HVAC services. Thank you for making this process so seamless and hassle free!

It was very cold in our house, they came out quickly and working super fast to get us heat. We really appreciated how nice the technician was and we were warm all night long:)

Super nice crew. Consult was honest and friendly. The techs that did the install were also super friendly. Very happy with Aces.

I was totally satisfied with Mitchell. He was very informative and explained everything in a way I could understand. I would recommend your company to anyone who wants great service.

Just want to say that ACES Heating & Cooling did an amazing job installing our new mini split unit, we had multiple issues with our previous one, it was time for an upgrade, Noe and Ricardo and Mitchell and team made the process and experience go smooth, I highly recommend anyone who is having issues or in need of a unit, they will give you the best price and service around the area. 5/5

Ricardo came over and looked at my furnace for me. He did a great job explaining everything to me and what my options were. He was honest and I appreciate that. I knew my unit was old and pieced together so he let me know my options based off of the condition of my unit.

I highly recommend Aces Heating and Cooling. They installed a mini split in my home they were fast efficient and very polite to work with. And they have a very reasonable maintenance plan.
12/29/25
Had an issue with the mini split heating part. Called Aces they were out here that day, found the leak in the freon and fixed it. I still recommend Aces to anybody they are on top of it when you call them

I love Aces! I have called them for every issue I have had, they are the nicest, honest people I have ever dealt with. Never have they put me off, cancelled or been late, even a courtesy call prior as they know I have animals that need to be secured. Highly recommend !!

ACES Heating & Cooling did a great job job from start to finish. The staff were accommodating, professional, and took the time to clearly explain the condition of my mother’s HVAC system, which was over 20 years old. The old unit was icing, leaking freon, and having recurring issues. Their technicians walked us through the pros and cons, noting that repairs would be costly and might not prevent future problems.

They helped us choose a new HVAC system, then completed the installation with professionalism. They explained every step of the process, submitted the energy-efficiency rebate on our behalf, and even went above and beyond to add some cosmetic touches my mom requested.

I highly recommend ACES Heating & Cooling LLC for their honesty, expertise, and outstanding customer service.

I am so impressed! Starting with scheduling to the end of the service call, everything was fantastic! Jose was very thorough when looking at every bit of our system. I had a concern with my fire place and he kept investigating until it was resolved. I would definitely recommend this team!

Really good company, very friendly staff and awesome techs. My AC loves to go out on the hottest day of the year and it's always a Saturday, but they have been great to fix it and affordable pricing. I will continue to use ACES for my HVAC needs, great company!

And now they came to fix the heat, always awesome!

The transaction was smooth sailing. The staff were very accommodating and professional. One thing is the off timing of their electrician. But other than that the overall experience with them is satisfactory.

Never had a problem with ACES Heating & Cooling. They got on our problem the same day we called. We're able to get the part in and fixed in 2 days. Labor was reasonable the part was not but what can you expect hese days.. Tha k you for getting it done.

The Technician was friendly, amazing and very good at explaining everything to us in detail. He was really honest about what needed to be done, and compared to another company he was able to save my elderly mother alot of money. We will defintely be calling them in the future.

Mitchell with Aces Heating and Cooling came out today for a routine maintenance on our furnace. Mitchell is a very personable young man who made me feel confident and trusting in his ability to service our furnace. I also signed up for the annual maintenance program and I think the price was very reasonable for the peace of mind that our heating and A/C system will be properly maintained. Thank you, Mitchell

I paid for both today's maintenance and the annual contract.

Top of the line service from the start to end and throughout. The people on the phones setting appointments, the technician and the installers were all professions helpful and really made us feel like we mattered to them. We had a new unit installed and they did a fabulous job and left no trace of garbage after complete. We will continue to use them and highly recommend them.

⭐⭐⭐⭐⭐

The ACES team delivered excellent HVAC repair from start to finish. The technician arrived on time, clearly explained the issue, and walked us through the repair options without pressure. The work was completed efficiently, the system was tested thoroughly, and everything was left clean and buttoned up.

What stood out most was the professionalism and care. It is clear this team values doing the job right and making sure the customer understands what is happening with their system. Reliable service, fair communication, and quality workmanship. I would absolutely recommend the ACES team to anyone needing HVAC repairs. If I could give a million stars I would and more!