HVAC reviews in Salem, Oregon

Your service representative was exceptional - very skilled and personable. James Heating has always been there for us.

James Heating System Replacement, Repair and System Maintenance Employees are tops in their fields in my opinion . No other company has serviced my home since I purchased it ..
Office Secretary ,Scheduler let’s just say she’s fantastic… concerned , prompt during emergencies.
I can’t sing there Praises loud enough how good they have been to me as a women who is soul caretaker of a Spouse with Alzheimer’s.

Wonderful
Loved the technicians and the salesman

The maintenance guy was nice and the work was done quickly.

They sent a guy out to fix a couple of small things on My gas water heater. When he arrived, he informed me that he was in a hurry and he only had 30 minutes because he had to go get his daughter. I asked him why were the company send you out here with that little bit of time we can reschedule he said no I have time to do this. There was a hose that needed to be taken off and put on correctly because it was put on the wrong way. There was also a small leak that needed a new fitting to tighten it up. I was concerned because I’ve had so many problems with gas in my house and I’m actually afraid of it so a little bit of time that he said he had I was concerned that he would do it properly. Which he did not the next day two people from the gas company had to come out because my garage was full of gas. I called the company the woman at the office. She was very rude and snotty to me. I was trying to explain to her what it happened because it could’ve been Extremely dangerous. She says I know what you’re doing. You’re just trying to get so you don’t have to pay this.. They don’t care about anything. She didn’t even wanna listen to me. They are all about the money. The service is horrible. I don’t recommend this company to anyone.. Northwest natural fix the issues and didn’t charge me a dime. They are truly the best.

I can’t thank James heating enough! My husband’s grandparents lost heat and they got their heat up and running and got them set up with a new furnace within days. They acted fast and efficiently! 😊 Been a customer for 10 years and never disappointed!

James Heating has been maintaining our furnace and air conditioner for many years and we highly recommend them! Recently spoke with Jenny in the office to schedule a service and she was able to get us scheduled right away. August was able to come the next day, he’s so friendly and got the job done quick!

Now the North Salem DMV

Friendly fast service oh and free hotdogs

Nice place to stop

Parking can be tricky....

Cuz they always help me with advice & parts/materials i need.

Awesome service and great guys to work with.

I get all my HVAC needs from here. Thermal is the BEST

Go here often. Great staff.

Good selection and knowledgeable staff.

Great customer service. The sales and management team are really knowledgeable and helpful.

Had just what I needed to get my furnace up and going unlike home depot which didn't have anything. Part was 1/6th of the price I paid from the hvac serviceman. Happy to have found this place.

Had the pleasure of meeting Andy today and I couldn't be more impressed with his customer service.

10/10 they have helped my business tremendously, and allow me to provide my clients great products at great prices.

Sharon was super helpful and pleasant. Products I picked up were less expensive than amazon or any other online stores.