HVAC reviews in Salem, Oregon

Friendly and personable staff. Specializes in refrigeration but also does home comfort heating and cooling. Goodman and Daiken dealers. Hours 7a-5p. Mon-Fri. On call 24hrs a day.

I had an ac issue and Thermal Supply was the only shop in town that had the part I needed for the upcoming 100 degree day. Thank you Andy for everything! Great group of friendly customer oriented guys and gals.

We had a really positive experience with Ductless by Design and would definitely recommend them.

We had four mini splits installed, and after the installation we noticed some noise and vibration that were hard for us, especially with sensory sensitivities in our home. When we reached out, they took our concerns seriously and were very easy to work with. They came back out multiple times to make adjustments and try different solutions until things felt right.

We really appreciated how responsive and patient they were throughout the process. It never felt like we were being difficult—they were kind, professional, and clearly cared about doing a good job and making sure we were comfortable.

Overall, great service and a team that stands behind their work.

Brian was awesome, if you’re interested in a ductless system this is your guy.

Love my two ductless heat pumps. Brian got it done quickly and professionally.

Super quick, left no mess and is making my house more comfortable! Thanks so much!

They were subcontracted by the company we purchased our AC through. Very happy with the work that was completed and the communication in the difficult situation they were in.

Brian was amazing went out of his way to get a duct unit in my attic helped us in every way

Don't look any farther for your ductless needs. Professional, affordable and efficient. Couldn't be happier with our unit or overall experience!

They scheduled my quick and worked around my calendar.
Very professional and trustworthy! I’ve already recommended them to friends!

I’ve used Ductless by design for years now, residential and for commercial AC installation. If your looking for AC installation definitely call Ductless by design!

Ryan and his helper A.J. did a great job installing my Ductless heat pump, I Highly recommend "Ductless by Design.

They have installed many mini splits at my home and office. GREAT people to work with and they know what they are doing.

I recommend them with no reservation whatsoever.

Have used multiple times. Save yourself lots of headaches and call this guy. He's a absolute pro. You will always get it done right and safe and at reasonable rates when it comes to mini-splits. (Repeat customer/landlord)

These guys were great. Gave me a hell of a good deal on a great system. Communication was top notch. Respectful of my property. I give them two thumbs up.

Brian is a great down to earth guy who knows his stuff! He makes sure the job gets done right! Highly recommend him for all of your ductless needs!

My furnace went out in mid winter. They were out at my house within 24hrs. While we waited on a part to fix it, they did a temp fix for me so my kids and I wouldn't freaze. They were kind and professional and I'm glad that they could help me so quickly.

Was the best repair experience I have ever had. The ductless had to work with our home warranty folks and it was fixed quickly. I was extremely impressed. Thank you for being so amazing. I would recommend these folks to everyone.

Such a great experience! Everything was explained very well and I felt confident in my choice and purchase. I’m very happy with my system and would highly recommend Ductless by Design to others.

Brian was very professional and prompt. The quote was fair and complete. The installation was quick and well done. I would highly recommend for a new ductless system!

Holy cow!
What an awesome company and team! Got in here quick for quote, product, pricing and plan worked for us, they showed up on time and together ripped through the work. We're loving our new unit!
Highest recommendation!