Reviews of local pros in Salem, Oregon

Status Building Solutions of Salem has offered consistent service with great communication. I have had the same cleaner for over a year which feels good. We feel blessed to always walk into a clean space.

What began as a nightmare when our old refrigerator leaked, turned out to be a good thing.
We are thankful we found Rainbow Restoration. Scott was the lead on our project and he was awesome. He kept us informed every step of the way, and the people he sent to work on each stage of the project were outstanding and professional. And… very nice and careful with our home.
We couldn’t be happier with the project. We would call them in an instant if we need their services in the future. Lynne and Bob Karau

Easy to work with excellent service. Great team of employees to get the job done right .

Great business.

Fast service

These guys provide great service

Great bunch! Quick, efficient and skilled.

So grateful for Matt's expertise in restoring our home. Calm in the storm.

Knowledgeable and very helpful during a stressful situation. I would recommend Salem Rainbow Restoration.

Would not recommend a company who doesn’t value and respect it’s employees. If
they treat their employees like trash I can only imagine the work and quality they do for their customers.

Jake was very professional and provided excellent service during such challenging time at our house. I highly recommend Rainbow International of Salem.

Quick response, knowledgeable & super friendly to work with!

I would recommend this company to anyone that has water of fire damage. They were quick to respond to my problem. Annie was a joy to work with to resolve all my insurance issues and Jake and his crew got the job done as promised.

The team at Rainbow Restoration was incredible to work with. I was working on a tight timeline as I was selling my house. They were able to get everything resolved urgently. I highly recommend working with this team.

Horrible business practices, not an honest company. Came in to mitigate damages on my home after I filed a homeowners claim. They showed up on 2/28/23, they came in and looked at the damages, told me they would be back likely the next day or two to set up and that they could then schedule repairs shortly after and get started. The fans and dehumidifiers didn't come for I think another week, then the repairs never started. I was told they had to schedule me out a week or two, then the delays just kept happening. I was told they were going to get a pod at my house so they could at least start moving items out while the adjuster was reviewing the estimate they sent over. I asked repeatedly for their estimate of repairs they sent the adjuster and never once received one. I went to their preferred flooring vendor and picked out my flooring. I got very excited about it and was all ready to go. again the next week was told they were working on scheduling and getting a pod at my house. I was told Friday 3/24 they were meeting with the flooring company Tuesday and having a call with my adjuster that day and would call me....they didn't. the next day they emailed me, told me they could not work with me because my insurance told them I HAD to work with a preferred vendor which is absolutely false. So now a month later after they told me I could work with them (which I can, I've been paid out on my claim, I am like anyone walking in on the street) they say they cannot do the repairs because of a lie they are giving. I tried to explain to them that I am just a person off the street and they continue to lie. They are a distrustful dishonest company and I would never recommend them to anyone. They also left equipment behind and can't keep track of damaged items they remove from your home for repair, telling me they never took it until I went to my house to show them it was gone and showed them the texts they sent telling me they were taking it!!!

We had a water line break inside our wall while on vacation that caused serious sheetrock and flooring damage. Contacted Rainbow of Salem and they were there the next day setting up drying equipment and helped me tear out water damaged material prior to mold growth.
The Management team walked me through the process of putting in an insurance claim and dealt with my "need" to be (overly) involved in all aspects of the repair.
I found the entire team to be knowledgeable, courteous and professional all while under pressure to perform "under the microscope" of a concerned customer.

Every aspect of work, after the misfortune of a partially flooded basement, from removing my belongings and placing them in storage containers to the demolition and drying afterward by Rainbow has been professional and efficient. Everyone I have talked with on the phone, especially Matt, has been informative and courteous. Those working on site including Jake, Kyle, TJ, Roamy, Mallory, and Nick, have been extremely compassionate and hard working. I look forward to Rainbow returning after the restoration is complete not only to see my belongings moved back in, but also and more importantly to see Rainbow's great employees again.

Water damage in my kitchen. Rainbow Restoration came out same day I called and did excellent work in a timely manner. The guys who did the removal of floor, cabinets, dishwasher, etc., were amazing. I even enjoyed listening to their conversations with each other because they clearly liked their work and each other and were so respectful. From my perspective, Rainbow Restoration is the best at this business!

We had a leak in our kitchen which damaged all our hardwood floors. Rainbow was prompt, professional and had great communication throughout the whole restoration process. We love our new floors and would definitely recommend Rainbow for any restoration needs.

Rainbow Restoration of Salem is definitely the place to call for help with home repairs. Scott was professional, friendly, always answered my calls & checked in with me every step of the way. I couldn't be more appreciative with all the help & how great everything turned out. I would recommend them to be the first one to call & to trust them to walk with you every step of the way. Hats off to good people who have good work ethics and now even feel like friends. Thank you for being there for us.
Joanne

We had a water leak that damaged some of our hardwood floors. Rainbow Restoration was terrific to work with! From Vince and Rachel mitigating the damage, Kyle and Randy packing and then unpacking our belongings, Scott and Jerry going over everything we needed to know about the restoration process, Tommy laying new and refinishing our existing and now beautiful floors!
We had a little difficulty with the base painting, but Scott quickly fixed that and we couldn't be happier with how it all worked out. I've already recommended RR to one of our neighbors.