Tree reviews in Salem, Oregon

I had three trees removed by Johnny, Albert and Karlos and they did an Excellent job. The work they do is unbelievable and they make it look like a cakewalk! I am thankful and grateful I chose Mountain View Tree Service. I highly recommend them.
Thanks guys!
Following the removal I had the stumps ground. John did a great job, with his Vermeer SC 70 TX, getting it to the location and crushing it, with Alex backing him up.
These guys are Top-notch!
Great price, excellent work and a beautiful area for my enjoyment! ❤️
Thanks again!

I can't thank them enough they did an excellent job! I had a huge poplar tree 95 feet tall an absolute monster. It was really three trees in one. Many companies refused to take the job and another tree service quoted me $9,200. However, Mountain View Tree Service gave me an estimate of $3,850, which included obtaining authorization from the city to use the field behind my property for truck access (which would be even cheaper otherwise).

The tree is gone as of today and the area is spotless not a single small branch remains. My neighbors and I are happy that this is no longer a hazard for us. Thank you so much! May God bless you guys!

I hired Mountain View Tree Service for a full day of work because we had a large oak tree fall on our property and there were several other trees that needed to be taken down. I worked from home the day of the service, and I heard chainsaws and equipment going all day. I was very impressed by their hard work in the cold and muddy conditions. I would definitely hire Mountain View Tree Service again in the future.

These people are incredible! Tyler and Raul worked as a team like they had worked together for years. They worked with safety and customer satisfaction as their priority. My yard was cleaned up so well, you would not even know that anyone had been back there, except the missing giant tree! What professionals from start to finish. I also had the pleasure of working with Stepanie (office scheduler). She was amazing! From my very first call, to finish, I felt that she took care of everything with confidence and care. It is rare that I ever boast about everything going off without a hitch, but it did. Great communication throughout the entire process. I will DEFINITELY be using this company again!

From start to finish the professionals were "on the job"! Working tirelessly, they accomplished the removal of a large silver maple in a confined location. Cleanup left the site free of debris. The trimmer was amazing as he cut the tall limbs, roped off and dropped them "on target". He was very personable, representing the company well. Thankyou for a big job well-done!

I had limited funds on social security and Mountain View Tree service gave me a so very reasonable price. Even better was the quick service so well organized and they cleaned up as they went along. Very impressed with the entire crew. Highly recommend this company!!

This is the second time we have used Mountain View Tree Service this year and have been very satisfied each time. They also came in as the lowest bid (out of three) for this project. They arrived on time, on the wettest day on record for this date, and worked through the cold, drizzle and mud to remove three very tall maple trees from our property. We watched from our window as they scaled the trees and meticulously trimmed out branches and took down the trees. Waste all went through the chipper and was hauled away in their truck. They took the time for proper clean-up as well. Big thanks for all of the hard work in such miserable conditions!

The Mountain View team quickly, safely and cleanly removed an overgrown tree from a tricky spot. Isaac was very pleasant and easy to work with! We will definitely call them again when we are ready to plant some new trees in the backyard!

Amazing Service. We recently hired Mountain View Tree Service for tree maintenance at Oakview Terrace in Salem, Oregon, and I cannot recommend them highly enough.

Brandon was our estimator and main point of contact, and he truly went above and beyond from our first conversation through final project completion. Out of six arborist vendors I scheduled onsite meetings with, Brandon was the only one who showed up on time, every time - and in some cases, he was even early. That level of professionalism immediately set Mountain View apart.

At my request, Brandon walked the property with me three separate times: first to assess and establish the bid, then to help create a clear priority list, and finally to inspect the completed work. His communication was consistently clear, thorough, and proactive. He took the time to answer all of my questions and, more importantly, to educate me so I could confidently communicate decisions to my team and property owners.

Brandon’s passion for his work is evident in the way he approaches client relationships. He made the difficult but necessary decisions around tree removal feel informed, realistic, and responsible. He leads his crew with respect and care, and it truly felt like Mountain View treated our property as if it were their own.

I will absolutely be adding Mountain View Tree Service to my preferred vendor list and look forward to working with them again. I would confidently recommend them to anyone in Oregon or Washington seeking knowledgeable, reliable, and professional tree service.

I've recommended mountain view to several of my clients. I operate a mobile sawmill business. I often have clients asking about who to take down the big trees. I'm usually reluctant to refer people because it will be a direct reflection on me. I'm very happy to refer mountain view regularly. They're professionalism, dependability and affordability. Make them my go-to tree company. Not only do they show up with adequate manpower but also the right equipment for the job. My clients were exceptionally happy with the work and the professional manner that it was done in. Makes me look good LOL everyone was very professional, very courteous and went above and beyond what they said they were going to do. Mountain view was flexible on the schedule to accommodate the owner. Jared, the estimator did a good job Conveying the procedure to my customer. I will definitely recommend them again for my next project.

Received a prompt estimate for a challenging large tree to be removed. All three workers were very pleasant and professional. They took great care to protect my property and made sure that nothing was damaged.
They all worked very hard and had great attitudes, it was very nice to see people who enjoy their jobs and do it so efficiently.
I will be hiring them back for future work.

Professional service, on schedule/on time, helpful staff, competitive price. What more could anyone ask for? The fellow who came out to bid the job was upfront, pleasant, and knew his business. Hayley in the office was especially helpful. My thanks to R&R for the good service.

Doug

I've now used R&R twice and, again, great service. I can recommend R&R without any reservations. Everyone there is first rate in my book

I contracted R&R tree service to have 2 Spruce trees removed from my yard and stumps ground down. The arborist was courteous, professional and knowledgeable, and the price reasonable. The day the crew came to remove the trees did not go well on several levels, which I stated in my first review. The owner quickly responded, and followed through on her offer, succeeding in restoring my customer satisfaction and faith in their high standards of this business. For this reason I have changed my review. Thank you Jannai for your caring and efforts, you have won my loyalty.

Thank you to R & R and it's crew for a job well done. The crew was courteous and efficient. They kept me informed on the pruning and made sure it was done to my approval. We have been customers for years and will continue to call as needed. As always, the clean-up was perfect.

These guys were amazing,,, Professional, Friendly, follow up was great. They removed a few trees and clean up was smooth. Thank you guys for a wonderful job!!! Highly recommend!

We've been using R&R for over 10 years, and have always found them to provide 5-star service in all areas. The owners, office staff, estimators and work crews are all great. They've performed jobs from small to large with perfection...likely hundreds of times for us without a complaint. A public shout-out and high five to all!

Great price on time did a great job on clean up couldn't ask for a better job or nicer people highly recommend

They removed a mature, messy sweet gum, a tall holly tree and a tall fir tree and ground all the stumps for a reasonable price. Their crew was a bit later than scheduled because another job took longer than expected, but they quickly tackled our project. They were very professional and definitely knew what they were doing. The sweet gum was very close to our house, and they took it down without any damage to the house or fence. We are impressed! We will hire them in the future for our tree trimming needs. Thank you, R&R!

The worst service I have ever had from any company ever. I would give them a negative 4 stars if I could. They were schedule to do the work at 8am and I had taken half a days vacation because I have a fenced back yard that remains locked. By 10am I had to call them and ask if they were coming and the response I got was they decided to work on someone else contract that morning but not to worry they would be there in a few minutes. When I asked why they didn't call me and let me know they said, "well it's your responsibility to call us to see if we are coming". Seriously, no lie the said that. The workers show up at 12:05 and they say that can't get to the back yard until tomorrow, and I explain to them that means I'll have to take more time off. Their Foreman was understanding and called his boss and he told me they would have an additional crew out in an hour to do the back yard while his crew did the front yard. None of that took place. His crew immediately took a lunch break and didn't begin work until 1:30 the other crew showed up at 3pm and helped a the first crew. They stopped working at 4:30 and left 4:45 telling me they would have to finish tomorrow. Day two comes and I'm on second unscheduled vacation day and they tell me they can't do all the work I asked them to because one of the line items on the invoice isn't clear that they should perform that work. We have to wait an hour for the guy who quoted the job to come out and settle the confusion and he states, "he doesn't remember me asking for that work to be done so it doesn't get done". I begrudgingly ask him to tell me how much more he would charge to complete the job and that started off I fire storm of attitude from him. The man spoke to me like I was little child, belittling me and trying to provoke me. I demanded that he remove himself from property and told him tell his men to finish whatever work they came there to do. I ask R & R to prorate my bill for not completing the entire job and their response was I signed the contract for that amount and they did nothing wrong. I paid the full amount to keep my credit clean and I hired someone else to complete the job.

8-10-21 Just saw that R&R responded to my review. Clearly I don't use this thing very often. Lady I posted this review less then a week after your botched service. If you couldn't find my invoice knowing my last name and the first letter of my first name? Well I'm wondering if your really a business??

R&R Tree service provided great customer service. They arrived on time, confirmed with me to make sure they had the right tree, then went to work. They were efficient, safe and friendly. They cleaned up the work area afterwards and it actually looked better than before they started. They had me inspect the work they did, before they left to make sure it' looked good. The price was very reasonable, in fact, my wife wanted to pay them more because they did such a great job. I would highly recommend them to others, and will probably use their service again in the future.

Wish there was a zero or negative star option. Find a different business. Be suspicious of the authenticity of any positive reviews and note how they try to discredit any negative reviewer or say it's fake - we fully expect them to do the same to this review. We used our joint email account for this review because frankly, their lack of ethics and rudeness make us wonder about the danger of getting on their bad side. R&R has atrocious customer service or a complete lack of it. We wouldn't recommend R&R to anyone, ever. We and our neighbors needed urgent help after the ice storm in 2021 when a huge tree landed partly on our garage and partly on their adjacent garage - and we ignored the bad word of mouth reviews because R&R was available. Wasn't worth it; we'd rather have the tree still sitting precariously on our garage. First, they refused to split the invoice between our neighbors work and ours for insurance purposes. Then the workers dropped part of the tree on our neighbor's house while trimming it, which did serious damage to our neighbor's siding. Then they said they'd fix it and their version of "fixing it" is having a guy show up without any scheduling / warning weeks later, in the evening, outside of work hours, without a license. After telling R&R that we / our neighbors wouldn't pay the remainder of the bill until our neighbor's damages were resolved, they didn't respond. We tried to pay the bill only to protect our credit, but their payment site is broken / buggy and wouldn't allow for payment. Then they sent a series of emails and eventually sent the bill to collections! No response to us telling them that their payment site wouldn't let us pay. No phone call. No addressing the actual issue. They are an unethical, despicable, rude, and unprofessional business. When we wrote to them about the collections notice, they had the audacity to be rude, blame us, and got snarky about every point. Never again. We will find every way to warn others about R&R with as many reviews as possible, a BBB complaint, and legal action if needed. Your reply to our review is exactly what we expected - rude and filled with lies to discredit us. We DID contact you about our concerns multiple times, before and after you sent us to collections. You are despicable people.