Reviews of local pros in Sherwood, Oregon

we needed to move some floor vents and improve the efficiency of our furnace during a home remodel, so we contacted bradley & sons heating & cooling to set up an appointment. braxton showed up right on time, listened carefully to what we wanted, and made sure to follow up with a quote. we had tried another company before but never got a quote from them, so we were happy that braxton kept his word. the office team was always professional and polite, returning our calls promptly. marc and justin were the technicians who did the furnace work, and they arrived as scheduled and finished everything within the expected timeframe. the service we received was excellent and went beyond what we hoped for.

marc was fantastic to work with! he repaired my furnace when it stopped working, and now it runs perfectly. he even followed up with me later when I had a question, and didn't charge for the extra help. i also called marc after hours with another furnace issue, and he was ready to come out right away. before coming over, he gave me some advice over the phone that helped me fix the problem myself. he was really understanding when I had to cancel the visit at the last minute. great service and i will definitely call again for any furnace repair needs!

Assurance Air is a reliable service and they go above and beyond to understand your unique situation! We engaged their services 5 years ago for some maintenance work on our electric heat pump. Fast forward to the present week, and we had Justin come over once again to assess our malfunctioning unit. He took the effort to check when he last visited, and walked in the door with the exact age of our unit based on his records from five years ago! We are considering switching to a gas furnace and Justin was extremely helpful in explaining the different steps, and how to do it in the most cost-effective way. Marc handles the scheduling and answers calls in a friendly manner, which tells you this is a family business that takes pride in their work. Give them a call, you won't be let down.

Truly, it was one of the most delightful experiences I've ever had with a home service provider. Braxton was very personable and thoroughly clarified everything, ensuring I comprehended what I was paying for when I bought my new AC unit. The team from Bradley & Sons Heating & Cooling were punctual and did an outstanding job installing the AC unit and the thermostat. They left the area spotless after the job and ensured that I fully understood the operations of the new thermostat. I would definitely endorse them for all your AC repair needs.

wow! what great service from this company. as someone who isn't always at home, i wasn't sure what to expect when i arrived and found out the heater wasn't working. we managed to get by for the night, then called for heater repair first thing the next morning. the phone was answered right away, and braxton was sent to help us. we were given a 4-hour window, and braxton let us know right when he was on his way. he was very knowledgeable, quick, and figured out the problem easily. he explained our options, and we picked what worked best for us. braxton fixed the heater and made sure everything was running smoothly before he left. we are very satisfied and would definitely recommend this company and braxton for any heater repair needs.

I wish I could award more than just five stars for the service I received. Our technician, Justin, was phenomenal. He was amicable, punctual, and highly professional. Justin responded to all our queries and was able to identify our furnace issues. Instead of withholding the information, he let us know that our furnace part was still under warranty and likely offered free labor by the original installing company, suggesting we contact them to save on repair costs. His transparency and honesty were commendable, even though it meant that Bradley & Sons HVAC only billed us for the diagnostic fee. His impeccable work ethic and commendable character have earned my highest respect. I am extremely delighted that I chose to call in for furnace repair service in Sherwood.

During our routine HVAC maintenance, the technician discovered a break in the heating coil. They showed us clear pictures and a video to explain the issue and helped us understand what likely caused it. The best solution was to replace the coil. We quickly spoke with Justin, who clearly explained our options and made the process simple. In just a few hours, the team installed a new furnace. Everyone was professional, pricing was fair, and the job was done quickly. I would recommend them to anyone needing HVAC help.

i am still very impressed with bradley & sons heating & cooling and the professionalism of their team. i recently had my heater’s coil cleaned by justin and the air ducts cleaned and sealed. both workers were friendly, efficient, and did an excellent job. the person who handles scheduling always keeps me updated and is pleasant to talk to. i highly recommend this company for anyone needing heater repair or maintenance in sherwood. they continue to earn a five-star rating from me. justin came by for a spring checkup on my heating system and found a problem with the refrigerant. he made sure to schedule the repair for the next day, and the issue was quickly found and fixed. everyone i’ve worked with has been professional and efficient. i also purchased a mini-split system for my workshop and had it installed by them. the crew did a fantastic job with the installation, and i am very satisfied with both the unit and the service. the system came with a ten-year warranty and a one-year service agreement. i highly recommend them for heater repair and related services.

Braxton and Justin arrived promptly as expected. They were both polite and amicable. They tackled the furnace repair efficiently and meticulously, doing an outstanding job. Their task was to replace the Heat Exchanger, which is quite a hefty job. They discovered several issues that were incorrectly handled during the initial installation of the furnace, including the exhaust pipe, which was causing exhaust to leak into the house. They swiftly rectified the exhaust pipe and corrected all the previous mistakes. The work was completed in a timely manner. I would highly recommend their furnace repair services in Sherwood.

We reached out to a reputable HVAC service on a cold Friday morning, having woken up to find our furnace had stopped functioning. In just a few hours, Marc from the HVAC team was at our house, meticulously investigating the issue. His expertise was apparent, making it easy for us to trust his diagnosis and the choices he presented to us. Given that our furnace was as old as our house, it was not surprising that it needed replacing. We confidently made the decision to do so. The next day, bright and early, Marc and his colleague Braxton were ready to install our new furnace. We were deeply impressed by their eagerness to assist, especially considering the chilly nights we were experiencing. Both Marc and Braxton did a fantastic job. They were respectful of our home and highly professional. The installation of the furnace and new thermostat was wonderfully done, and they ensured we fully understood the operation of our new system before they left. Their prompt and expert service truly saved the day! It's rare to find a company these days that genuinely values their customers and stands by their work. We have now become lifelong customers and will only use this HVAC service for any future issues. We're already considering replacing our old A/C unit in the near future, and we know exactly who to call. A big thank you to the team, Marc and Braxton!

I called for a furnace tune-up in Sherwood and was able to get scheduled quickly. The team let me know when they were on their way and arrived right on time. Justin, the technician, wore shoe covers before coming inside and started working on the furnace right away. He did a thorough cleaning and even adjusted the gas intake for the higher altitude here, so the furnace runs quieter and more efficiently now. This was the best experience I’ve had with a furnace repair service, and I would recommend them to anyone looking for reliable and professional work.

We've been using this company for our HVAC needs for many years and plan to stay with them for good. Recently, we had a problem with our thermostat and it needed to be replaced. The part was still under warranty, but there was a bit of confusion about whether the labor would be covered. Since I couldn't find my old paperwork, we paid the technician for the labor at the time of service. The next day, Marc from the team went the extra mile, located the warranty documents, confirmed that the labor was indeed covered, and refunded our payment. He even sent a handwritten note and a small gift, which was a wonderful surprise and much appreciated. The level of customer service here is truly exceptional and hard to find these days. You can really tell that this is a family-owned business that cares about its customers. I highly recommend them to anyone needing air conditioning or HVAC services.

I highly recommend their furnace repair service! During one of the coldest weekends in Sherwood, my elderly parents’ furnace stopped working. I wasn’t sure we’d be able to get help in time for them to stay warm. But when I called, Marc answered right away, even though it was his day off. The next morning, he arrived and got the furnace running again quickly. The repair was affordable, and Marc was professional and very kind. He made the whole process easy and stress-free. I definitely recommend this company for furnace repairs!

the hvac crew did a fantastic job for us. we were originally going to wait a couple of years before upgrading our furnace and air conditioning system, but a water problem in our basement made us decide to do it sooner. the technicians came out right away to remove our old furnace, even though it was one of the hottest days of the year and the basement was being worked on. knowing it was going to be really warm, they provided a portable ac unit to keep us comfortable for a few days. they arrived on schedule, took out the old furnace, and left the space clean. after the basement construction was finished, marc and his team came back promptly and installed our new furnace and ac units. because of the changes to the basement, they had to move the location of the furnace, but they handled it smoothly and kept us informed the whole time. i really appreciate their professionalism and communication. if you need hvac service, you can rely on this team!

I don’t often write reviews, but I wanted to share my experience with Bradley & Sons Heating & Cooling. Marc and his team installed a new furnace and AC system for me, including moving the units to a different spot. Their work was neat and top-notch. They started early and worked into the evening, always paying attention to the details. Before beginning, they explained everything and made sure I understood the process and local codes. They kept me updated whenever I checked in, and asked for my approval before installing anything on the walls. You can tell they are well-trained professionals just by looking at their work. Even though they finished late, they cleaned up the whole area, and reminded me about the warranty before leaving. Before choosing, I had estimates from several companies, but I went with this one because of the great reviews, fair pricing, and the clear proposal and follow-up from their estimator, Justin. He answered all my questions honestly and explained the pros and cons of different options, which helped me decide. The office staff was also helpful, always letting me know when I’d hear back from them. It’s hard to find a good HVAC company, but my overall experience was outstanding, especially considering the high quality work and reasonable price. I highly recommend them!

If you need furnace repair, ask for Marc to be your technician. He’s excellent, truly cares about his work, and always goes the extra mile. Marc is clearly an expert and repaired my parents’ furnace quickly and correctly, even during a very cold spell in Sherwood. What stood out most to me was Marc’s kindness and respect toward my elderly parents. I happened to be visiting when he arrived, and I immediately saw why my mom and dad spoke so highly of him. He was especially patient with my Korean mother, who doesn’t speak English very well, taking the time to kindly answer all her questions about the new digital thermostat. I’ve heard this company focuses on customer service, and Marc really shows what that means. After my father passed away right before Marc came back with the part needed to finish the repair, Marc was genuinely compassionate when I told him the news. He offered his help and showed true care for our family. We never felt like just another customer—Marc made us feel valued and supported during a tough time. People like him really make a difference.

Just as the temperatures in Sherwood started rising, my 18-year-old HVAC system stopped working. When the crew came out to look at it, I was worried they’d say it couldn’t be fixed, but instead, Marc and the team explained all my options, from possible repairs to a full replacement. After talking it over, I chose to go with a new HVAC unit. Even though it was late in the day, Marc was quick to find a replacement system for me and scheduled the installation for the very next day. The team was professional, hardworking, and made sure everything was running smoothly before they left. If you’re in Sherwood and need HVAC service or a new system, I highly recommend this team—they really go above and beyond!

I spent about two hours with the HVAC technician, Marc, discussing options to replace my old oil furnace with a whole-house heat pump system. I was very impressed by Marc’s knowledge of heating and cooling systems, as well as his honest approach and the genuine trust he built during our conversation. Even after evaluating my home and realizing that their heat pump equipment wasn’t the best fit for my needs, Marc still took the time to explain everything clearly and offered helpful advice for my continued search. This was my first time working with this HVAC company, and the experience was very positive and encouraging.

The customer service and professionalism were excellent. My heater stopped working unexpectedly, so I called Bradley & Sons Heating & Cooling. Justin scheduled a visit for the next day. He found that my old heating unit was completely rusted out and needed to be replaced. He ordered a new heater that I picked out and had it installed quickly. Justin also serviced the whole furnace system. He took the time to answer all my questions and showed me how to keep everything running smoothly in the future. I highly recommend!

We had a great experience with this AC repair company in Sherwood. Our first visit was for the purchase and installation of a new AC unit, and everything went really smoothly, which made us come back to them again later. Most recently, we had an issue with our AC system, and they showed real care in getting things fixed quickly. Justin, our technician, came out even though it was late and raining, and he didn’t give up until he found the problem. He gave us a temporary fix right away, and then came back to replace the part as soon as it was ready. We felt confident and well taken care of the whole time. We’re really happy we chose this team for our AC repairs and will definitely use them again!

From the first phone call to the final visit, we were truly impressed with the service. We needed some urgent heater repairs in our Sherwood home, and the technician, Justin, came out right away to show us exactly what was wrong with our old system and what options we had for fixing it. He took the time to explain everything in simple terms, and even demonstrated how much more efficient the new heater would be compared to our old one. A few days later, another technician returned to take some measurements and make sure the new unit would fit perfectly. About four weeks later, a two-man crew arrived right on time to install the new heater. They were friendly, professional, and worked efficiently to get the job done. Their work ethic was outstanding, and they made sure to clean up everything before they left. Now that the new heater is in, our house feels so much more comfortable, and it runs quietly and efficiently. We truly feel like it was money well spent. It’s such a relief to have a reliable heating system, especially with the unpredictable weather in Oregon. We’re so happy we chose Bradley & Sons Heating & Cooling for this job—the whole process was smooth and hassle-free, and we couldn’t be more satisfied.