Home Services reviews in Philadelphia, Pennsylvania
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The movers were happy to provide live updates as to the actual arrival time which we found very helpful from a planning perspective. They were professional, efficient and respectful of the home they were entering. Would highly recommend!
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Very simple process. Identified a couple of pieces of furniture we wanted to donate. Everything was arranged on line. Great communication. We were assured the chairs we had will be donated to Goodwill.
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Absolutely blown away by the efficient, professional and helpful support from this company. I am working on a high stress project involving multiple vendors and LoadUp is dependable, flexible and most importantly to me - FRIENDLY! I have referred them to my colleagues and family members already. I look forward to working with them again. Thank you for your expertise and your help! You get the job done! (John and the admin. Team at customer service; Erick for excellent service)
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Awesome Service! Super simple process from requesting the quote to the actual pickup. Pickup service with Fernando was excellent amazing service!!!
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Joseph and his helper Trey were polite, efficient, and got the job done. The online process was pretty painless, and pricing was reasonable from what we saw. I'm glad there's an option for donating instead of just disposing. All in all, it was the best option for us under the circumstances, and they came through at the last minute, so I'm happy
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loader guys were super nice and helpful! Great customer service. Quick quick quick. Easy. I’m so grateful that they even were able to accommodate my changes and updates within 24 hours. Brand new almost 500 pounds washer and dryer combo picked up with ease and cleanliness!!!
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I put in an order to have a uhaul loaded. There were suppose yo be two loaders sent. Only one person arrived and he was late. My 73 year old father who just had cancer surgery had to assist with loading the truck and call my son over to help. I paid for two loaders for 4 hours. We basically performed the service. The one loader sent was respectful and assisted as much as possible. Will not be using this service again.
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Great transaction! They showed up when they said they would, came in and removed the old mattress and even helped me put the new mattress in place, which was not necessary, but much appreciated. Super easy and the communication was very helpful. I had to arrange my schedule to be home when they came, and they kept me posted all day as to them being on time, so I didn't have to sit around and wait. Would highly recommend them!
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Booking was easy and fast even on a Sunday. The pick up window we selected for our large 3 piece sectional and area rug was 8a-12p. At 12:30p, we got a call saying they were in Galveston still and couldn’t leave the job unfinished and would be at our location around 3pm. No, not okay. We asked if someone else could come out since our new couch window was 12p-3p. He called us back saying someone would be there in 20 minutes. A plain unmarked box truck arrived at 12:20p, 20 minutes after the end of the quoted time. They got the items out quickly. Although they did solve the pick up problem, the timing issues left us stressed and rushed.
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The team operated as a third party service to Helix, and were quick, courteous, and efficient! They had our old mattress out of the garage and onto a truck within minutes! Would definitely recommend!
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We bought a new mattress from Winkbeds and added on the service removal of our old mattress, setup new mattress. Winkbed uses LoadUp to dispose of the old and setup the new. Super easy! Once you get the tracking information you setup LoadUp the following day and choose the window of time when you'll be available. They keep you well informed on eta. LiadUp walks you through everything. Everyone was pleasant to communicate with and Marcus did a great job removing and adding. I wasn't aware of this company but will tell anyone who needs removal of items to call them.
Great company! -
Even though there was a mix up in scheduling, the pick up team worked late through the night to get the job done. Great communication and customer service. Highly recommend! Thanks.
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Emma is great!
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super nice dude! thanks again!
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Malcolm was super helpful and very nice!
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Great service. Quick responses. Any issues are quickly addressed.
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Great service. Very professional. We would highly recommend.
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Felt as if we weren’t prioritized. Team forgot a portion of our decoration. Probably won’t be using them again
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Emma was great! Very helpful with our design!
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Joe was very professional, courteous and knowledgeable.
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Jinjim came to explain the process and give pricing for the lights - very pleasant. Looking forward to having the lights hung !!!