HVAC reviews in Philadelphia, Pennsylvania

Tyler and Chris did a great job. Many Thanks!!!

My service was completed quickly by a friendly and knowledgeable tech at a reasonable price. It took about 4.5 hours between my first call and the issue being fixed. I would 100% recommend Sanks for AC service

Very satisfied with Sanks. We had an issue with our hot water/heater and from my initial phone call to the company to the end of our service call the company/James was professional and courteous. Very pleased we even took out their service plan. Top notch company. Joe D.

Got an appointment next day after calling in late afternoon. Fast response from Sanks Mechanical. Received text and email confirmation and text updates the day of service. Received a call from the technician when he was on his way with an approximate time when he would arrive.

Will K was great. Friendly and professional! Arrived during the time window given, diagnosed what was wrong with my heating system quickly and accurately, went over the price with me and got my system up and running fast. Couldn't have gone any more smoothly.

Very satisfied! 5 Stars for Sanks Mechanical and 5 Stars for Will K!

Customers beware! My girlfriend's son call Sanks to fix his central air conditioner. According to what he told me, the technician diagnosed the system as needing a minor repair for approximately $400. He questioned the technician to be sure that paying for the repair would fix his system and asked him if there were any problems with refrigerant leakage. He was told no, his system was fine. The next day his AC was no longer working and when the technician came out her son was told that he had a leak that would require several hundred dollars to repair. He asked why was that not found on the initial diagnostic and got no real answer. His system is over 10 years old and he would have put over $1000 into it to repair it (and in fact the technician told him it would not be worth fixing due to its age). Why didn't they identify this when they came the first time? It now cost him $400 for a system that is failing because it has a leak. This is not good customer service. Beware of this company.

I hope this review reaches the people at Sanks. I honestly wish I could give this company more than 5 stars. Aside from being GREAT at working with PEOPLE, these people are fair and have amazing business ethics. First, when our AC suddenly blew out in the middle of a very heated Summer, one of Sanks Mechanical professional named Bill helped assess and explain the situation in a way that was easy to understand. He was able to come out on the same day. He genuinely tried to get me the fastest help I can. Fast forward to two days later (when most others were giving me a week at the least), Dan, another Sanks Mechanical professional, installed a new replacement motor. He was super friendly, personable, polite and efficient. From the people at the phone all the way to their people outside, this company works hard on maintaining such incredible service and no less, for a --- wait for it --- fair price!!! Unheard of in today's world. Thank you Sanks for being a company FOR the people!

I don't do many reviews, but our experience was so good I had to post this one. We've had chronic issues with our 6 year old system (had had an underpowered for our house system installed) and got little guidance from other companies on how to address them. The woman who took my initial call recommended I set up a service call to get the system evaluated. Tyler was extremely professional and did a comprehensive evaluation. He tried what will hopefully be a simple fix, but also spent a lot of time going over the pros and cons of the options we have if it doesn't work. I felt he truly went above and beyond my expectations.

Shanks was recommended by some neighbors. Tyler came out and fixed our AC. He was super nice and answered all of our annoying questions about the mechanics of cooling. Our AC finally made it down to 70 degrees after weeks of it being 78 degrees in the house. Would recommend!

Tricia and Rachel were super helpful at scheduling same day service. Tyler was fantastic at addressing the issue, answering questions, and making recommendations to empower me to maintain the ac in the future.

Best service, best prices around. Easy to work with and they love helping. I will never use a different company for my hvac needs.

Our Technician Tyler was very polite and professional. He always kept me informed of the issues we were having and what the best solutions would be. We are please with the services provided. There is still a bit of work that needs attention, we were provided with an estimate almost instantly.
Would highly recommend Sanks Mechanical!

They were very professional, on time, proficient and friendly. Keep me notified at every turn. Best pricing in town for the job I needed done. Thank you for being available, reliable and inexpensive

Dan I was very knowledgeable he diagnosed the problem repaired it no time at all saved me a fortune thx.

Professional service! This company was proactive by following up with me to schedule this service call.
Technician was very educated and explain what he was doing and what system parameters he was looking for. Technician gave advice on how to continue to have an efficient system. He was very polite.

After calling 3 businesses and sanks came as a referral from a small business owner that was unable to assist me. Sanks was the only one that had availability within 48hrs for my urgent issue. Their diagnostic fee was reasonable. They were able to discuss my AC issue and explain potential issues that could be found while assuring me that the technician on site will be able to help resolve the matter as quickly as possible. My house was under construction and the AC issue needed to be handled in order for my contractor to continue the job. They called me the next day, without my request to add me sooner appt, and offered to show up within the next 2hrs instead of waiting until the weekend. Technician was able to go see the issue. Found the problem to be very small and easy, fortunately. He also took the time to check everything else, including my filter. He called and advised me on maintenance without sounding sales-y. I am very impressed and they deserve 5star!

Fantastic service. Shanks responded quickly and set up an appointment for the next day. They provided text updates about. The arrival time and the technician was very knowledgeable. He diagnosed and promptly fixed our issue. I hope our system doesn’t need repair again, but if it does, I will call Sanks.

Tyler was able to diagnose my AC problem almost immediately. He was very thorough, knowledgeable and professional. Very impressed

Update to my previous review* After speaking with the office manager all issues were resolved and explained. The customer service and quick response was greatly appreciated. The unavailability of my preferred servicer was a mistake on my part due to a rescheduling. I wanted to be sure to come back and make that known. Thank you.

I feel very conflicted leaving this review as the repair technician did a great job and our commercial ac unit was fixed quickly and cleanly, no issues there. The problem happened afterwards- the store manager had left for the day so I wasn’t sure how to process payment, and asked if they could invoice it to our email. The technician said that was fine and then collected that email and left.

THEN, I got bombared by several phone numbers claiming to be the company saying that they had to collect payment now and needed it by the end of the day, because they’re a “small business” and it was wrong of me to deceive them. I said I would tell the first woman I’d let my boss know and she said that was fine.

THEN, her “boss” (it was the same voice) called me from a different number and insisted I personally pay now from Venmo?? Sorry, but I just work here, and don’t appreciate this bizarre and unprofessional shakedown. I can’t speak for the company but personally it’s not acceptable to be contacted and spoken to in this manner, don’t let your contractor finish work and leave if you need payment immediately.

The technician was punctual, polite, and capable. I would highly recommend this company to others.

Had a visit from Dan to check out our heating system and to see if he could help with the heat distribution in our top floors. He answered our questions, opened or adjusted the vents, and changed out our filters. Booking the visit was super easy, we set up a visit plan for when the weather gets warmer, and we got follow up messages along the way. Very happy with the service we got and happy to have booked Sanks :)