Home Services reviews in Pittsburgh, Pennsylvania

Truly I do not know what my sister and I would have done without John and his team. Our mother unexpectedly died and we were trying our best to secure services before we incurred fines for neglected property. Her lawn and property were in bad shape and people kept turning down the job. We must have called 9 different companies and they all rejected us since the property was either out of their location or they had maxed out their clients (this was the height of summer!)

I called John and he had initially mentioned that the property was too far away and they weren't able to take on the job. After explaining our situation to John (and near tears!), he accepted the job and helped my sister and me through an incredibly difficult time in our life. Because of his compassion and empathy, we were able to focus on our grief instead of spending additional time trying to work out ways in which we could manage her property while living out of state.

If you are reading this review and on the lookout for securing services, please know that if you end up going with this company you a) can expect clear communication and stellar upkeep of your landscaping needs and b) are supporting a beautiful mission and dream (John intends to offers services to those in need and plans to start this initiative as a 501c3 when the time is right).

I cannot recommend this company enough. You are in incredible hands. John and his team's altruism does not go unnoticed. Thank you from the bottom of our hearts.

ageh + jess

I hired this company for ongoing lawn maintenance work, and I regret it. Their initial quote included removing a small bush, trimming around my mulch beds, weed removal, and grass cutting.

I was unsatisfied with their work, because they didn’t remove weeds, or do any trimming. They also left my lawn with many clumps of grass totally uncut — little bushels standing tall all over the yard as well as entire strips of grass that they missed.

They promised to come back and do the trimming later and clean up the lawn but after several attempts to get them to commit to a day to come back, I gave up and found someone else.

If I could give zero stars, I would.

I initially reached out to this company because our usual lawn care provider was unavailable for a month and decided the one property was just to much with his limited availability. John was very responsive and came across as professional at first. I sent over a clear scope of work by text, and he said he’d drive by both properties to provide a quote. He also asked if the lawn was over 6 inches, and I told him it was probably close. (We cut the lawn ourselves between the quote and when he showed up)

He quoted $100—which I assumed meant he had seen the property. We agreed to move forward, and he said he’d be out on July 6. The next day, he pushed the work to July 11 or 13. He did come by on the 13th but left due to rain. He returned on the 14th and spoke with my husband—at which point the price inexplicably jumped to $350. He told me husband he would mulch and weed our three garden beds. We really just needed the lawn done, so we agreed.

The quality of work, however, was disappointing, but I let it go so we could just have someone who would be reliable.

The garden beds were neither weeded nor mulched, as he said he need to chat with his wife on what to actually weed.

Several sections of the lawn were missed.

An entire side of the hedges was left untouched.

We had agreed to weekly mowing at one property and biweekly at the other. On July 21 (because I had told him I wanted weekly and that was a week later), we checked in and were told he’d be by the 27th. He no-showed, possibly due to light rain that lasted less than an hour. We followed up again on the 30th and were told he’d come on the 31st—another no-show. After reaching out again on August 1 to ask for an itemized breakdown of the $350 and when he would be back, he became defensive, suggesting we drop him as a customer and claiming he “cut us a deal” on the mowing. He said his usual rate is $80–$90, but quoted us less because the lawn is flat. For the record, we never negotiated price—he named it. He also didn't offer a cost breakdown as requested.

He then offered to weed the garden and part ways. I said I didn’t care about the garden—I just wanted the lawn mowed and hedges properly done. He quoted $200 this time (so I guess he charges $120 for hedge work?). When I asked for a partial refund for the wedding that was never done, he refused, saying he wouldn’t refund for “3–5 minutes of work.”. If the lawn and hedges were $200, I’m left wondering what exactly we paid $350 for in the first place. My guess is that what he claims is 3-5 minutes of work. He later messaged to state the charge was significant because of our back parking pad that is "Seriously overgrown", it was weed whacked with no care, and is maybe a 30 ft x 20 ft space, if that. This section was in my initial text for which the quote should've been for.

At the end of the day, this felt like a bait-and-switch. Between the no-shows, missed areas, and changing prices, it’s been a frustrating experience. I’ll be attaching photos showing the hedges he partially cut—including growth from the previous trimming (two weeks before his visit) and spots he didn’t touch at all.

I wouldn’t recommend this company.

We moved into a new home with a small backyard that needed a total redo and we needed advice on how to make the most of the space. The team at Local Roots was amazing from conception to completion! They created a wonderful outdoor patio and yard area that made the space feel so much bigger. This team is easy to work with, very reasonably priced and are just hard working peeps. We couldn’t it be happier with the final product. A++!

Jason did a great job with aeration and dethatching of our lawn and installing seasonal silt fence for protecting our new shrubs this winter.
He also took some time to give me a couple of tips for taking care of other plants on our property. Thank you!

Jason, John, Leroy and Kendall have done a great job communicating, planning and implementing a maintenance program for our turf. The owner Patrick is easy to talk to and is very polite and accommodating.

Local Roots Landscaping did a wonderful job in erecting a wall and garden area for our residence. From Mollie initially coming to meet with us to the completion of the project, we were very pleased with the professionalism, knowledge, and courtesy shown by all that were involved in the project. We would definitely recommend Local Roots for any landscaping project.

I love Local Roots! They overhauled my front yard last fall, and created a beautiful garden for me this spring. Everyone who works for them has been very professional, and the manager, Patrick, has been great to work with. They also are happy to break your project down into stages to make sure it's affordable for you.

My front yard is a steep hillside, and needed to be completely gutted. Patrick's team gave me an estimate for clearing and removal, and emailed me a list of plants for approval to install. They made it easy to swap out plants I didn't want--I swapped some rose bushes for hydrangeas--and got everything cleared and planted in a couple of days. They continue to maintain my front yard for a reasonable monthly fee, and I'm super happy.

For the back yard, I worked with their design team to have a full garden/landscape design created. There is a fee up front for design work, but it's worth it! I sent them pictures of gardens I liked for inspiration, and they gave me the cottage garden of my dreams. Again, they sent me a proposal and estimate, with an overhead sketch of what my garden would look like. Again, they also sent the list and plants and flowers they planned on including in my garden for my approval. Once everything was agreed upon, it only took them a few days to get everything installed.

I recommend Local Roots to friends and family all the time. They are friendly, professional, and accommodating, and they really saved me from a horrible struggle with weeds and brush. Thanks guys 😊

Local Roots redesigned my front and side yards to eliminate rocks and beautify it all with plants and trees. Planning and financing was honest, smart, flexible, and easy, and the design work--from 3D modeling to the care taken by the crew to the finished product was just perfect. We couldn't be happier with the outcome and look forward to the really helpful ongoing maintenance. I wish I had more stars to give them!

Local Roots has been outstanding from start to finish with our backyard pool project. I was pretty nervous to take on such a big project but I finally pulled the trigger. And Local Roots has been there every step of the way. From perfect design ideas, and graciously putting up with my indecisiveness, to transforming my backyard into what I now call it “Shangri-La,” Local Roots is top notch. You can tell they have a great work culture amongst their employees. They are hard working and always respectful. I was surprised when even the owner, Kenn, came to visit the project to make sure everything was going as planned and to make sure we were satisfied with how all the different pieces were coming together. I was so impressed by Local Roots that I even convinced my son to fill out an application to work for them! Thank you, Local Roots!! 10/10 for sure!

My wife and I were really on the fence about hiring a company to do our landscaping project. Everything always costs more than you think it will, and landscape work is no exception.

That said, working with the team at Local Roots left us with the feeling that we got every penny's worth and then some. They just do the important stuff right. Of course the project came out nice, but it was the communication, the professionalism, the attitudes of the team that came to do the work...the whole package. Rob and his team on site worked diligently, quickly, and even fixed some cabling issues that I failed to inform them of.

I can't recommend them enough if you have a project that is just a bit too much for you to do yourself. You wont regret it.

We reached out to local roots for help with landscaping, sod placement, and drainage. It was a big job and they did not disappoint. They are truly the nicest and hardest working guys we have met. They are all knowledgeable on the work they do and take alot of pride in everything they do. Will and his crew were polite and always gave us an end of the day update. Getting this update was extremely nice because we were always clear where they were in the project. Everyone was great to work with. I would highly recommend this company. We will be asking for their services again in the future.

Local Roots provided us an estimate for comprehensive landscaping work. Patrick was on time, professional and very thorough during his meeting with his. We got that sense that he had great expertise and would do an excellent job. He got us the proposal and price estimate relatively quickly, but unfortunately it was more costly than some other estimates and did not fall within our budget. If we had a higher budget we would have probably gone with Local Roots because it did seem like they would do the best job. Patrick followed up and demonstrated strong communication throughout. Recommended!

Local Roots came and replaced concrete in our backyard after we had a major sewer issue this fall. We could not be happier! From start to finish, the process was so smooth and painless. They came to our house and presented a few different options of what we could do and once we decided scheduled a few weeks out to ensure the weather would be optimal for concrete pouring. Their crew was so kind and communicative with us! They were professional and left our yard (the part without the concrete) even nicer than when they showed up. It was such a great experience and we cannot wait for our next project with Local Roots!

Local Roots did an excellent job and made my yard look as beautiful as last year. What a great team these guys were!!!!!
Will is a real asset to your company and you know as an Administrator with over 200,employees at any given moment, I don't say that lightly!! He is very knowledgeable, friendly and the guys seem to mesh very well as a team with his guidance!! They were a pleasure to deal with!!!
Several neighbors have already stopped to tell me how beautiful my yard is...so many thanks!

The Local Roots crew met all of our expectations with our patio and landscaping project and beyond. It was our first large project in our first home but I have no doubt we made the right pick. Things like talking through details ahead of time, attention to detail, adjusting the plan as wrinkles popped up, all were handled well and I felt confident quality work was being performed. Dylan and the crew was great, they worked hard through hot days and lent their own expertise to details of the project. The end result is awesome and plan to use Local Roots again in the future. Thanks a ton Ken, Dylan, Zac, and the rest of the crew!

We contacted Local Roots on recommendation from our neighbors and we were not disappointed. We are installing a lawn on a back yard. They responded promptly, heard our concerns, and put us on the schedule. I am unsure if it is fairly priced, however for the work we had done it was certainly a good value for the money. The crew was courteous, able to explain what they were doing, and were expeditious in their work. My only complaint is that they showed up three weeks early with no warning, but that wasn’t a giant issue with us. Overall very satisfied with the work done and how the grass is starting to come in

Local roots has been maintaining a 12 acre Church property for us for over three years which includes a meadow, many garden areas and a large sloped hillside. The property has vastly improved under their care. Specifically Jason and LeRoy helped create a border on our meadow which helped beautify it for the winter months as it is visible from a busy road at our Church entry!

Additionally, Kendall and Bobby planted and watered near the new meadow installation this year, meet me at the property to go over work scope when needed, and help with many changing requests as we continue to make improvements.

The company is very responsive and managed well!

We hired Local Roots to repair our backyard retaining walls. They were excellent communicators from the initial survey to working with us and our neighbor to plan out equipment use and project timeframes. They were very clear with pricing and any transparent with any building options that may change our quote. I appreciated how frequent their updates were on the project timeline, including if they couldn't work on site that day, and how closely they stuck to their estimated completion timeframe. Local Roots did an incredible job with our backyard, and we would readily hire them again. The price was worth it.

Local Roots did fabulous work on our front landscaping and lighting project. Will, Adan, and Yonathan were a great team, working thoroughly to ensure that what we had envisioned came to fruition.

Kendall and Maynor have been servicing our business for the summer, absolutely professional. Will gladly work with them again!