Janitorial reviews in Pittsburgh, Pennsylvania

Taija provided a wonderful service! My house looks and smells amazing!

Prompt and professional service. My cleaning was completed on time and within my budget. I plan on using them again and would recommend their services to anyone.

PRC is just about the only company in the Pittsburgh area that was prompt with quotes and communication. They were great at answering questions and reachable!! Very friendly! Can't say much for the other companies -who let's a big job with a reputable business with hundreds of locations fall through the cracks? Anyway... worked out for us! They also did an amazing job with our strip and wax. We were fairly certain we were going to have to buy a carpet to cover a stain on our floor but they were able to remove it! I highly recommend PRC and we plan to do lots of business with them in the future!!

Pittsburgh Reliable Cleaning Services were the first cleaners we called for a quick move-out cleaning. We had a last minute emergency come up in which we needed some additional help and Pittsburgh Reliable Cleaning Services was so responsive and was able to come clean the next day! The two cleaners were so personable and did an amazing job! They spoke very highly of the company as well! The work they did went above anything we could have asked for! We will definitely be keeping their number for any future needs!

*revising after the errors were corrected and speaking with another one of the owners - Mike Hanley. The cleaners came back out and did a top notch job. Tina is one of the absolute best at communication and she is very kind. She and another cleaner (Mina) came back out and finished the job and made sure to correct any errors from the initial cleaning. Mike called and we resolved the matter and he was also extremely kind and understanding. This speaks volumes of some of the employees of this company - correcting the mistakes and resolving the matter in a professional manner. Thank you Tina and Mina for returning and exceeding my expectations.

I am 7 months pregnant and cleaning has become a little more difficult for me or I never would’ve reached out to this company. I was looking for help in the Pittsburgh area that was efficient and affordable for one of our new rentals. The cleaner I spoke with (Christina) was clear and communicated effectively and was very pleasant to work with. The one star review is mainly for the owner, Frank Polito. When I contacted him we had discussed cleaning services for a rental and he initially stated they would work with me at $40 an hour for reoccurring cleanings (for Airbnb). The next call he said they wouldn’t do the air bnb cleanings but would do the deep clean of the apartment for $50 an hour. We agreed upon this and I have it in writing - a text message from him. Fast forward to the cleaning being finished - four hours of cleaning and an invoice for $400 not including sales tax. I asked why it doubled and his wife stated it was $50 per hour per cleaner - which I was unaware of. Taking the price to $100 an hour without my knowledge. I asked her for clarification and she said she would have Frank call me. (No issues here, she wasn’t rude at all) I assumed it was a misunderstanding but fully intended on paying.

Frank called and was EXTREMELY rude. He began saying he has the same pitch to every customer and he was very clear it was $50 an hour for the deep clean. I explained that I understood but I wasn’t aware it was going to be multiple cleaners at $50 per person, per hour - making it $100 an hour. I never once stated that I would not pay the invoice, I was just looking for clarification from what we agreed upon. Frank immediately changed his tone and said “we can come to an agreement on price but we will never do work for you again”.

This caught me completely off guard, I was never rude to him, I was never rude to his employees or his wife. I asked why the price doubled because I didn’t know. Instead of coming to an understanding and just acknowledging that maybe he forgot to mention it would actually be $100 an hour, he immediately assumed I was trying to get out of paying for the service - because he is obviously not someone who makes mistakes and the only logical explanation was that I was trying to pull a fast one on him. Even though I have the message where he quoted me at $50 an hour and he never mentioned there would be more than one person (increasing the price). We are reliable and hardworking people and I really did not appreciate being talked to the way I was. The hostility was completely unnecessary and the conversation did not need to unfold the way it did. So no worries Frank, we don’t want you to do work for us again at any of our rentals and we will not recommend you to anyone else.

Note - We did pay in full for the services because I would never take money away from someone who completed a service for me. I’m sure the cleaners won’t see all of the $428 we paid but I wasn’t risking them not getting paid for their work. We live an hour away so when we finally were able to start moving stuff in the place was far from deep cleaned. I wasn’t going to write a review but after the way Frank treated me on the phone and after seeing what $428 gets you, I feel others should be aware. An apology would’ve been sufficient. Attached photos from our “deep clean”

he service was great. Emi (first contact) was friendly and enthusiastic when you book the service. The three cleaners Terrell, Aaron and Benjamin were friendly, easy to talk to and hard workers. They set to work on a 2 bedroom 2-1/2 bath 2- story home/apartent. They followed directions and made the place shine. Originally home was given to tenant with caked on grease and stained linoleum tops in kitchen and they were able to clean it off. The linoleum floors were sticky and despite wet mopping it still stuck. They were able to get the tackiness less sticky. The bathrooms were consistently getting mildew and water stains awere persistent and they got it cleaned. The dust and odd yellow liquid spotting on baseboards and certain doors were also cleaned well. About five hour job and probably would have been 6 hours but wrapped it up by tenant who were anxious to finish the close out. Amazing job and all with a smile. Thank you. I would recommend them.

Excellent cleaning services from an excellent crew. They were very professional from start to finish truly happy with the work they did for my store. We are now opening with a completely brand new look in our customers are absolutely loving it.

Great cleaning for commercial use!

The weekly cleaning has been excellent, we can definitely tell when the services have been done. The management is proactive in reaching out to us and wanting to know our satisfaction with the services.

We’ve had an incredible experience with Stratus. Great communication with the company, and their services are the best we’ve used. Can’t recommend them enough. A+++ recommendation!

We are completely happy with the cleaning services that Stratus provides our facility. Their staff is professional and very courteous. Highly recommend them.

We chose to use Stratus for cleaning our church. This is by far the best cleaning company that I have dealt with thus far! Professional and thorough at each step! If you need a representative to clean your commercial space in the Gibsonia area, ask for James Harris! He has done above and beyond!

I've used Stratus in many locations across the country during the Pandemic. Stratus of Pittsburgh is professional, communicative, and cares deeply about the quality of the work that they do. The team is helpful in identifying where there may be opportunity to modify the scope of work to accommodate their client's needs and takes action to prevent issues from arising.

Status has been cleaning our office for about about 2 months now. They really go above and beyond to make sure their customers are satified. I have never seen it before in another cleaning service but the fact they send someone from their coorporate offic out monthly todo a 50 point inspection to make sure their cleaners are doing a great job is a true testoment that they care about there customers! The if the intial meet and greet where they explain their cleaning process and eco friendly cleaning products wasn't enough to sell you on them their 50 point monthly inspections should! Thank you David, Anlonzo, and Angela for making customer satifiaction your top priority.

We are completely satisfied with the services provided by Stratus Building Solutions of Pittsburgh. The cooperative spirit of their staff and their professional protocol and cleaning abilities are great. Look to have another full disinfecting service performed in the near future.

We needed quick response to keep our business open and that's exactly what we go from Stratus Building Solutions!!! We utilized their disinfection services and i couldn't be happier. The crew is super friendly and thorough with their cleaning and disinfection. Their office staff is just as friendly and accommodating to the customer's needs. I highly recommend Stratus Building Solutions.

Very pleased with our Stratus service. We have had 3 companies in 4 years. I think we finally found the right company that follows through with what they say they will do. Their customer service is great. Whenever there is a problem, they take care of it right away. Marc and his team do a great job. I would recommend them to anyone.

I've used Stratus to have my organization's offices deep cleaned throughout the pandemic, and they have done a fantastic job. The crew that I've come to know, Khalil and Olivia, are not only incredibly friendly, punctual, and thorough, but the work they do speaks for itself. After a few hours, my building's floors and offices never looked cleaner. They walked with me through the building, office by office, to explain every step of their cleaning procedure and to be sure that I was 100% satisfied with the services they performed. Stratus's kindness, professionalism, and diligence are unparalleled.

Stratus Business Solutions did a deep clean/sanitization of our office after a suspected COVID-19 case in the building. SBS was very responsive and even came out the same day I called, later in the evening.
Due to the nature of our business, we have a lot of equipment keyboards, panels and racks. Stratus offers a UV wand service to sanitize equipment. The cleaning team was punctual, courteous and very thorough. Cost of services is reasonable. Peace of mind is priceless.
Thanks, Stratus Team!

Ronni and Paul are great! They clean our office once a week, and it's always an awesome job! Everything is spotless and they keep our bathrooms smelling amazing and well stocked with paper supplies. They are also super nice...great company!

I have Stratus Cleaning come every week to Light of Life Ministries. We are a very high traffic building. These guys are awesome at cleaning our offices and common areas!! They do a great job at communicating, and the management does a great job at checking up monthly on their people's work. Highly Recommended!!