Reviews of local pros in Pittsburgh, Pennsylvania

4.7 based on 12083 reviews Back to the listing
    5

    Brandon was so very nice and polite. He was excellent at installing the water heater and did it quickly and efficiently.

    5

    The technician, Scott was very professional. He explained the issue with my ac and fixed it quickly and efficiently and I was just charged for a service call. I would definitely use them in the future for any HVAC issues.

    5

    This group was fantastic to work with and were extremely flexible at a time where we had a service call planned but lost power leading up to appt time.

    They were quick to reschedule us for the following morning first thing which they quickly adjusted to be the same evening again with power being restored to our neighborhood shortly after.

    Our tech Braeden arrived shortly after, was extremely friendly, went right to work and resolved our furnace issue quickly.

    We’ll be using Jacob again for our ongoing HVAC maintenance and repair needs.

    4

    Braeden has been out twice and is always very nice. He is good at explaining things and very thorough. We are working within restrictions of a home warranty company so he is limited on what he can do to actually fix the problem, however he is prompt and courteous and easy to deal with.

    5

    Jacob Heating and Cooling provided exceptional service for our heating issue. The technicians arrived the same day we called and quickly diagnosed our problem. They were highly knowledgeable, fixed the issue efficiently, and kept us informed throughout the process. The price was fair for the quality work performed. We'll definitely use their services again in the future.​​​​​​​​​​​​​​​​

    5

    Home warranty response, but will definitely reach out to Jacob (and Big Scott in particularly) for future non-warranty work.

    5

    Scott was an incredible help. Professional, kind, and incredibly knowledgeable. He came for an estimate and went right into the work installing a pump on our AC's condensation line. He was quick and effective; it's working perfectly, and the job site was clean afterwards, too! Highly recommended.

    5

    Big Scott came, saw, and conquered the issues with our furnace. It’s a lot warmer here now. Highly recommend. Thank you!

    3

    $150.00 to be onsite for less than 5 minutes(Batteries were installed backwards in thermostat. Installed batteries the correct way, thermostat is operating normally.) seems pretty extravagant!

    5

    Had a brand new Trane complete air conditioning and gas heating system installed by Jacob Heating and cooling. It was a complicated removal of the old system, and install of the new system, due to tight access. The technicians were extremely professional, courteous, and helpful. The whole process took 9 hours, and they were working consistently. Everything was handled in a most professional and thoughtful manner manner, and they cleaned up well, after service was completed.

    The sales personnel were extremely price competitive, and helpful in making appropriate choices. Appointments were on time, and scheduled promptly and efficiently. I give Jacob the highest possible recommendation, for competence, courtesy, and professional demeanor at all times. This is in contrast to our previous local A/C contractor, who let their business deteriorate completely. If you need a new system, go to Jacob heating and cooling.

    5

    Had a very friendly and respectful HVAC tech named Scott that was fantastic and thorough. He explained to me every step in the process he was going through to troubleshoot my new google nest thermostat issue and I felt like he treated me like I was family. He was also very personable and respectful towards me and home. I felt like Scott cared about the result of the job he did and did not seem like he was trying to rush to get to his next job. I would definitely recommend him and his company to others in the Pittsburgh area.

    5

    Excellent! "Big Scott" came to my home first thing in the morning and not only fixed my AC fast, he explained everything to me. When I need a furnace or AC repair they are the first one I will call. I'd give them ten stars if I could!

    5

    Service tech very professional quick service. New motor installed, he understood urgency was respectful. Person who spoke w me by phone also respectful fit us in same day, we appreciate it all. Scheduled through warranty so fees handled by both parties. Was urgent before high heat, we thank them.

    5

    I have them doing an AC replacement for a home warranty. Started out very well with good communication, talked through process and very responsive. I did have one issue with getting forwarded to a call center during business hours and the call center could not assist in any way.

    My AC has been replaced and works amazing now. They were great to work with and I will likely use them again in the future and have already requested estimates for additional work that seem very reasonably priced.

    5

    The two ment who installed my boiler were fabulous. Professional courteous and very help ful

    5

    We had a fantastic experience with Keith from Jacob Heating and Cooling. He recently installed our new air conditioner, and we couldn’t be more pleased with the results. Keith was professional, knowledgeable, and incredibly efficient. He took the time to explain everything clearly, answered all of our questions, and made sure the installation process went smoothly from start to finish. Our home is now cool and comfortable thanks to his excellent work. Highly recommend Keith and the entire team at Jacob Heating and Cooling!

    5

    Scott S completed a check and routine maintenance of our furnace and water tank. He educated us and enrolled us in a cost savings plan. I highly recommend Jacob H&C.

    4

    They were quick to respond but took a some time to diagnosis the problem then to decide that we needed a a new furnace. That process was long as well as well as getting the parts for the furnace.

    5

    Boiler pilot light on but not firing. Tech came. Thermostat set to 90 degrees. Boiler fired up. Tech stayed to be certain that the boiler continued to work.

    5

    Great customer service! Scott was knowledgeable, efficient and friendly. Showed up on time and even called in advance with an ETA.

    5

    Scott was excellent! He arrived promptly and had great communication. He completed the service efficiently and to a high standard. He is also a nice guy to chat with and educated us on our HVAC system.

    The pricing was also reasonable. I would definitely recommend this service to anyone.