Reviews of local pros in Pittsburgh, Pennsylvania

Amazing work. Scott is the man specifically. Would trust my life in his hands at this point. Fully recommended to work with Jacobs!

They were very quick to respond and come out. The techs were very kind, easy to work with and transparent. Thanks again!

Jacob Heating And Cooling worked very long and hard to solve a complicated Multihead AC System issue while other companies wouldn't even return my phone call. Highly recommend.

Keith was very professional and efficient with the installation and explanation of the new furnace install. I’m very pleased with the job he performed and happy to have heat again!

Scott was such a wonderful surprise! Communicative, calm, and knowledgeable. I will definitely use them a gain and refer friends!

Very attentive and addresses the concerns right away. Appreciate the service response. We needed to get a new furnace and was able to install next day after letting them know were were good to go!

Daniel was the name on the employee came to fix my furnace. On time. Very polite. Extremely knowledgeable. I will never use another heating cooling place again. I trust their work.

I don’t typically write reviews let alone negative reviews but I am compelled to do so here. I have been a loyal customer for five years and have finally lost my patience and could not be more dissatisfied with the quality of the service that I have received - not from a responsiveness and professionalism perspective but based upon the outcome.

If they try to sell you on a Payne furnace or LG mini split, do not purchase these items. They will break continually and Jacob HVAC will not stand behind their work. The cost of ownership ends up being multiples of the initial investment. I suspect this is part of their “service model”. It is entirely unreasonable and incredibly frustrating.

I hope this review finds you.

Our tech was on time and here less than 24 hours after making first contact. Work was professionally completed. Would use Jacob Heating again, no doubt.

Keith and Tom were great and efficient with their work. They answered all of my questions about the new furnace they installed. Jacob Heating and Cooling was great overall answering text messages and questions even before the install. Thank you guys so much and it’s nice to finally have heat. Thank you again.

Water Heater Replacement.
They responded very quickly with an estimate(fixed price) and arrived when they promised. Very professional and installation was performed quickly. I am very satisfied with their work.

Very professional and very thorough service. I would highly recommend them. I had them for heating service. They were on time, did the work, and offered good pricing on their repair and maintenance job.

Can't recommend this place enough. Scott, the technician, was extremely friendly, professional, knowledgable, and happy to explain every step he took. The service was quick, fairly priced, and they had by heat back on within 3 hours of me calling. 10/10 experience.

We have been using Jacob Heating and Cooling for our primary residence and rental property for a few years now. The technicians (Nahbih, Braeden, and Scott) are very knowledgeable. They always take the time to troubleshoot the issue with you and educate you along the way. From making an appointment with Cassie, to completion of the job it is always flawless and the rates are very reasonable. I highly recommend them!

Jacob Heating responded quickly and efficiently to my heating issue. Scott the technician who fixed my furnace was kind, very knowledgeable, and answered all my question. This company prioritizes customer service. Highly recommend!

Jacob Heating and Cooling replaced our aging HVAC system back in early November. From begining to end, I was incredibly impressed with the service. Alex was very helpful in explaining our existing system and making recommendations. Super competitive pricing, aswell. The installation went super smooth. Overall, we have been enjoying our new HVAC system, especially the Ecobee thermostat!

Outstanding Service and Expertise from Scott!

Scott came to deep-dive service my furnace/HVAC system, and I couldn’t be more impressed. Not only did he perform a thorough and professional service, but he also took the time to educate me on what he was doing every step of the way. He answered all of my questions, addressed every concern, and walked me through the entire process with patience and clarity. It’s rare to find someone who combines skill, honesty, and genuine customer care the way Scott does.

Kieth was amazing.! He saw right away what the problem was with our furnace and showed us the issues we were dealing with. 100,% trustworthy & a very nice guy! We are very happy. Our furnace is very old and dangerous, we are happy he will be installing our new one!…..

So today the new furnace was installed. They got over here quickly, we were freezing… they were concerned about that. Perfect job! Keith was very conscientious and knowledgeable, he knows his stuff! This is our heating & cooling company from now on! I have already recommended them to others. I highly recommend them! Go with them .. you will be happy too! 😀

I woke up recently on a very cold morning and found that my furnace was not operating. I immediately called JA Sauer, reviewed my problem and asked for assistance. They promptly scheduled a service tech who quickly arrived. He was polite and technically savvy and within minutes identified the problem as a loose wire making poor contact with a terminal on my furnace. One push and it was reconnected and the furnace was back in operation. Because I had them do a preseason furnace check earlier in the year there was, surprisingly, no charge for this service call. I couldn't ask for more and this, to me, represents how a company should do business.

We have used J.A. Sauer for a year now, and they are very nice when scheduling, and the technicians are very knowledgeable and patient.
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Another year has gone by since the above review. Our air conditioner recently had problems during the 90 degree heat, and JA Sauer helped discover that a connecting wire in the circuit breaker had come loose. The scheduling, reminder calls, and technicians are all great. I highly recommend this company.
------------------------------------------------------------------------------------------------------------------We got an email notifying us that there was a problem with our heat on a cold Friday midday. Within 2-3 hours, a technician was able to come diagnose and fix the problem. I continue to be happy with this company.

JA Sauer is a professionally run company who is dependable. They have employees who answer the phone, set up appointments and show up to do the work that is always done well. More businesses should follow their model. I cant tell you how many HVAC, plumbing companies make appointments and don't show up to do the work or who don't return phone calls.