Reviews of local pros in Springfield, Pennsylvania

4.7 based on 470 reviews Back to the listing
    5

    This service call was one of the best I’ve ever had. They called to set the appointment. The technician was dispatched and reached my home quickly. He went straight to the issue and fixed it in minutes. Instead of leaving he checked to make sure there was no surrounding issues and he cleaned as he worked in an area inside the home. Great personality professional but friendly. Thank you for resolving my issue so quickly and not having us sit around waiting all day. Excellent job to the company and Tommy the technician

    5

    Dan and Chase are the MVP'S!!! Dan literally explained EVERYTHING, why he was doing this opposed to something else... while Dan was checking the ceiling chase was getting all the supplies running the water. They made a great team cleaned up all the mess and left:) they were fast and efficient! I would recommend Advanced Drains and Plumbing Repairs a thousand times!!! THANK YOU GUYS!!!!!

    5

    Danny and his apprentice Jr were polite, professional and took the time to explain everything and answer my questions. They worked neatly and efficiently, and the outcome met all my expectations. I will definitely use Advanced Drains and Underground Solutions the next time I need a plumber. As you can see, no buckets, bowls or pans catching leaks anymore!!

    5

    I had a major problem with my sewer system. It was completely clogged. This was a nightmare. It took weeks to find someone to come and take the job. Major construction was needed. Advanced Plumbing came out several times to remove the clog. Unfortunately, I had to remove a tree to fix the problem for good. The process took a while, and they worked with my insurance company to get it done. What I like most about the process is that the staff was willing to work with me to resolve the issues. Satisfied with the work done, I would use them again. Friendly hard-working company. All the best.

    5

    I just had my first appt w/ Advanced Drains and Underground Solutions. The repairman was very professional, courteous and patient. He explained everything, said he will call me in 1-2 days once he works everything out with my home warranty company. The job will be completed hopefully on a day or 2.

    1

    Beware if these are the folks that come out if the home warranty company placed the call.
    We moved in in February, and the tub was always quick to clog. In September we get a clog we can't resolve, no amount of weaseling or snaking was helping. We looked into it and it was probably due to the outdated drum trap. We asked the warranty folks that the trap be replaced, since the trap was over the living room ceiling and we didn't feel comfortable swapping it ourselves as our first forray into DIY plumbing.
    The warranty folks sent these guys, who (instead of listening to partner who is explaining the issue and what we need done) proceeds to air blast down the tub as the very first step. He then tries to snake the drain and water immediately sprays out the pipe somewhere, and then also begins going into the ceiling of the living room. Things go south from there and Guy stands in the growing puddle of water in the living room and doesn't say anything about the water coming through the ceiling. Partner then goes downstairs from shoving towels under the now leaking pipes, to see the mess there. Guy then hides in his van while on a 3 way call with their dispatch who doesn't seem at all sympathetic to why we are upset? She was thoroughly condescending, saying at least the tub isn't clogged anymore. Congrats. You guys fixed it. Now the water is draining into the ceiling instead of not draining at all. Excellent work!
    To be explicitly clear, there were no leak issues prior to this point. We literally called the professionals so this exact thing wouldn't happen.
    And no, we do not want your crack team to come out in 3 days to do what I am assuming will be an equally careless job tearing out ceiling and replacing the trap and whatever else was broken in the process of attempting this "fix". Plus the guy left a great mess in the bathroom. No drop cloth on the carpet either, just dirty boots.

    Called a different company who actually did what we asked and swapped the trap the next day and we haven't had an issue since.

    1

    If I could give zero stars I would.
    We had a waterline leak (street to house), went through our Home Serve warranty.
    Advanced came out, started digging, couldn’t shut off the water. Started digging in a second area to turn off water from street.
    Meanwhile, 1st hole filling with water.
    Needed to dig trench to reroute water out of hole.
    After finally fixing leak, they dumped the same dirt back in the holes, didn’t level, seeded and straw.
    The ground was left a hazard.
    I had to pay a landscaper to come out and fix due to liability reasons.
    Melissa “office manager” was rude & unprofessional when addressing our concerns.
    I will be notifying the warranty company of their inferior service.
    I anticipate litigation.

    RUN, DON’T WALK AWAY FROM THIS COMPANY!

    5

    I cannot even put into words how grateful I am to have found ADPR. The techs were knowledgeable, skilled and showed me what things to look out for in the future. I needed emergency repair with the outside drain, a day before my reception at my house and they got the job done and even made the front yard look presentable. To all the techs who showed that day to help get the job done at 1414, thank you so much! And they even came back to lay down grass seeds and fill in holes.. Talk about service!

    5

    Amazing company with clear pricing, honest and clear communication from the office and techs! Mark was a godsend.

    Update:

    After getting quotes for a replacement sewer main, the ADvanced Drain team was who in could trust. They did great! Highly recommend?

    5

    I've used their plumbing services twice, I've been very pleased on each occasion with the level of service I received. I was lucky to have the same technician each time, Danny who is fantastic. He's prompt, courteous, respectful and very professional. Danny does what he needs to do efficiently and does not waste time. I wish every contractor I've ever had down through the years had been this good of a worker. Advanced Drains and Plumbing, thank you for such good service, it is very much appreciated!
    W.B.

    2

    The experience with Advanced Drains and Plumbing Repairs was disappointing! The first technician wrongly diagnosed the problem as leak in the draining pipe in the kitchen sink, asked us to wait over the weekend till he gets the parts while the leak in the basement continued. Monday when drywall was opened to change the pipe, it was realized it was not leaking. So a second diagnosis was that toilet on second floor was leaking and they reinstalled it, however in the morning it we noted another puddle of water in basement. We were told that they will come that day but later asked to wait till next day (see what happens overnight). Ofcourse this did not change the outcome and now a new area of the ceiling in finished basement showed water damage. We were told they will come that afternoon but later they said they have a big job happening and everyone is busy, so another day passed with more water damage. When finally an experienced plumber showed up, they found a leaking water pipe in the kitchen, however this took several drywall openings being made in the first floor dining room and kitchen and first floor linen closet. If this leak would have been diagnosed on day one it would have avoided all the damage to drywalls, and inconvenience. Rather than being accommodating and recognizing their failure in locating the leak company has charged an extra $450 as access fee! Thoroughly disappointed!!

    1

    Van driver swerving through traffic, honking if cars didn't speed through intersections.

    5

    These guys are the best!!!! Great service, fair prices, very reliable!

    5

    The service call was a very good experience today.Our toilet was fixed promptly and is working great.We received a discount for veterans day since my husband is a veteran.Very happy with Baxter Plumbing!

    5

    Highly recommend. Robert responded quickly. Fit me in between jobs. Was fast fare and efficient.

    5

    Highly recommend Rob Baxter plumbing. Does great work, great communication.

    5

    I've been using Baxter plumbing for years! He is amazing! Trustworthy and reliable!
    Highly recommend!

    5

    Rob is quick to respond and help out when needed. He provides superior service but doesn’t charge you an arm and a leg. His work crew are professional and courteous.

    1

    I called Baxter Plumbing on 23, June 2021. I was told that the earliest date for work would be possibly October 2021. In August I received an unexpected call asking if I would be available in 15 min? I was leaving for an appointment, so they said they would call on another day, but didn't.
    I called on 3, November 2021 and left a message. They said their earliest date would be in the spring, but they would be in touch to schedule an estimate.
    On 8, December 2021 they called and asked if they could stop by in 20 minutes. Because of the prior lack of scheduling, I agreed.
    I just received a call with a verbal estimate of $14,850. I asked for a written estimate.
    He said if I agreed to the price and paid up front-
    Then, they would provide the written estimate.
    He mentioned several times how busy they were, and how long they had been in business.
    Basically, they would be doing me a favor by taking my money and doing the job.
    How full of themselves...
    *Once they have your $$$, you have no control unless you give more $$$.

    5

    Rob and his team have done three jobs for us so far. The whole team is nice and professional. Plus his prices are fair. The work has been great and we will continue to use them.

    5

    I’m a GC and have been using Nittany Mechanical on all of my projects for years. Joe and Anthony are both knowledgeable, professional, and easy to work with. I always know my clients will not only receive quality work from NMI, but they also will be completely satisfied with the overall experience! Clients are always thrilled with how well Anthony and the guys take care of their property and how they explain the plumbing systems. Nittany Mechanical has been, and will continue to be, my plumber of choice!