Reviews of local pros in St Davids, Pennsylvania
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Very quick response to my AC problem. Service provider out there very next morning. Problem and resolution explained in an easy to understand way. Total time from start to finish less than a half hour. I received estimates, updates and in person communication.
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Brew was the absolute best. Super thankful he came out to fix AC unit. He went above and beyond to make sure everything was right for me. 10/10
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My ac stopped working on a warm and humid day and I called the right company for service! Denise was so pleasant on the phone and had a tech there before the end of the day. Brew was honest knowledgeable and had our system repaired in less than an hour. Thank you!
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We just had Family Heating & Air Conditioning install a new Trane central gas furnace and AC unit to replace our 15 year old York units. Our old York furnace failed due to gas valve and pressure switch failing. Brew came out initially to troubleshoot and provided a quote to repair the furnace. Due to the age of the units and the cost of repairs, we decided to replace them both instead of repairing. Brew gave us a competitive quote to replace both. After deciding to go forward, the finalization of the contract, payment and scheduling was handled immediately and efficiently by the office.
Installation was scheduled to begin between 9 and 10 am the next morning. Chris and Josh were the installation team and they were great. I received a text at 8:15am notifying that they were on the way and they arrived at 9am. They were both very friendly, professional and thorough. They answered all our questions and explained what would be done beforehand. They also consulted on options for running the condensation drain line and the solution was perfect. Everything went very smoothly and the old units were removed and disposed of after completion. The new furnace is now working very well and putting out great heat. They even taped the printout of the furnace efficiency test results onto the furnace as record of proper operation. I've never seen such a thorough installation, testing and documentation of system performance. I am impressed with the quality and professionalism of Family HVAC process and all the great people that I have interacted with.
The AC was not tested due to cold weather but since they also provide one year of free maintenance, they will come back and ensure AC is operating in time for hot weather.
I would highly recommend Family Heating & Cooling for any HVAC work based on my experiences to date. -
Our old gas furnace finally bit the dust, and Brew came out to explain our options. Decided on a replacement, and he was back out the next day and got it all done in a few hours. Enjoying a warm house again - thank you to Brew and Family HVAC!
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Fast to respond, completed repair quickly! I'm happy with the cost, I will use Family Heating again for a planned upgrade!
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Brew was bang on time and equipped with booties to protect our floors. This was our first service having recently moved in. Service was completed very efficiently and Brew also sorted out some of the weird stuff going on with our evobee “smart” thermostats. Highly recommended.
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We are new customers and Brew came out to perform a System Evaluation for Seasonal Maintenance on our heater. After performing the inspection, he let us know what our options were so we could get our heater fixed/replaced. He was very professional and easy to communicate with.
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They were very accommodating! Came within an hour! And repaired the heater! Would highly recommend!
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A tech reviewed by heater issue. He was very honest, and I was not charged with the visit. They declined to work on my system that was not within their experience. An honest company.
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Family Heating installed a boiler in my house. They solved all of our problems, and our radiators have never functioned more efficiently. This was a complicated project, and they were the best company to hire.
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Family hvac are really great. I called yesterday and they came out the next morning and Bru was friendly and and very professional. He knows what he is doing. Thank you
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Family HVAC was great. They had Brew come out very quickly to fix a problem that I thought was going to result in needing a new boiler, and he got it fixed for me for a reasonable price.
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Brew and Josh were fantastic! Knowing a snowstorm was coming and that we were on a tight timeline, they worked incredibly hard to get everything done in time. Josh is a very professional technician and fixed everything. We truly appreciate their dedication and effort.
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My experience with Family HVAC was fantastic. My initial inquiry was answered promptly and courteously. The company representative worked with me over several days to provide me with a few reasonably priced options that met my requirements. The install team was one of the best I have seen - very knowledgeable and hard working. The HVAC install was very neat and professional. I would highly recommend this company.
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We’ve had such a great experience with this HVAC company! From the very start, everyone has been incredibly responsive and accommodating. We’ve had a few issues come up with both our heating and air-conditioning systems, and each time, the team has jumped right on it.
Our technician, Brew, has been absolutely fantastic- professional, friendly, and so thorough. He always takes the time to explain what’s going on and makes sure everything is working perfectly before he leaves.
It’s rare to find a company that’s this dependable and genuinely cares about their customers. They always do their best to get someone out as soon as possible, and the quality of their work has been top-notch.
Highly recommend them to anyone looking for a trustworthy HVAC company - you won’t be disappointed!