Reviews of local pros in Wayne, Pennsylvania

Furnace and a/c work: knowledgeable team! Nicholas took the time to explain why he was cleaning a certain component and the importance of its maintenance. He recommended the most efficient filter and explained why it was the better choice for keeping the furnace in top shape, particularly when using the furnace fan to cool the upper level of the house. He also mentioned the importance of understanding the lifespan of a furnace and recognizing when it's nearing its end. I felt completely at ease asking Nicholas any questions and appreciated his insightful responses. Fusion HVAC Repair has been my go-to since they installed my furnace and a/c in '06, and i'm really happy with their service. Update: when they installed my new furnace, they made sure to explain everything and what they were doing. Nicholas discussed the need for a new furnace. The removal and installation of the new furnace was done in a timely manner.

As the General Manager of a large multi-family establishment built in 1905, I oversee the care of our main physical structure and communal areas. We have a contract with a trustworthy company for the maintenance of our steam boilers and domestic water heaters which supply warmth and hot water to the apartments. I don't use this company for individual needs within the residences, but their work in the communal areas is exemplary. Our contracted technician, Damian, is responsible for the upkeep of our building. His work has been nothing short of remarkable and his professionalism is commendable. Damian was able to successfully rectify a persistent issue we were experiencing with the building overheating, which had been a long-standing problem. The firm we work with is highly reliable, making them a great choice for property management companies and managers. The service they offer, particularly in terms of heater repair and maintenance, is top-notch.

Each person we've interacted with during our ac repair--the pleasant office crew, Brad in service, Damian in consulting and Liam during installation--have been approachable, quick to respond, instructive, and efficient. We particularly valued Damian, our advisor for the replacement of our ac system, who was thorough and extremely informative, and Liam who during the actual installation of the new system, was clear in his explanations and encouraged even more queries. He also handled a couple of unexpected issues effectively. He and Brad were careful during both the installation and the final tidying up. The entire process in Wayne was so well coordinated and supportive that it gave us confidence that we made the right choice for our new air conditioning system.

We are absolutely delighted with the furnace maintenance service we received today from Gary, who exceeded all our expectations. He thoroughly inspected every part of our heating system, paying close attention to every detail. He even took the time to note some issues related to our boiler that will be addressed in due course. It's always a bonus when a routine service call results in gaining helpful tips for keeping a furnace running smoothly. This wasn't just a good call, it was a fantastic one!

The HVAC technicians, Nicholas and Gary, have truly become my heroes. Our air conditioning unit failed during a sweltering heat wave, and these guys arrived bright and early to replace it on one of the hottest days. They tackled the job with enthusiasm and expertise, working late into the evening. Thanks to their hard work, we’ll enjoy a cool, comfortable night. I highly recommend their services! They took the time to explain every step of the process, ensuring we were fully informed. The scheduling team was also quick and efficient, getting us an appointment right away. This team operates like a well-oiled machine!

Brad and Nicholas from our chosen HVAC service provider did a commendable job in replacing our old furnace and installing a new humidifier. Right from the initial visit by our project manager, Gary, we felt reassured by his straightforward approach in presenting our options. He was very professional and thorough in his explanations. After consulting with other HVAC service providers, we decided to go with this team and opted for their superior units. Throughout the installation process, Brad and Nicholas were very considerate, laying down canvas tarps from the entrance to the workspace to keep our home clean. They completed the installation in about 7 hours, maintaining a friendly and professional demeanor throughout. It was indeed a pleasure to know that we were in capable hands. Their efficiency, professionalism, and respect for our property were truly commendable. I wouldn't hesitate to recommend this HVAC team, and would specifically request for Brad and Nicholas for future installations.

I can't praise Fusion HVAC Repair enough. We initially had Gary check our AC unit as it was malfunctioning. We were advised that we needed a completely new setup, which prompted us to seek a second opinion while also looking for a more cost-effective solution. And Fusion HVAC Repair didn't disappoint. They were quick to respond, and, after a comprehensive assessment, Nicholas discovered that it was just our thermostat that needed swapping out. By being meticulous and truthful, they saved us a significant amount of money. I have absolute confidence in their honesty, expertise, and ethical standards. I would heartily recommend them a thousand times over!

We can't express enough how pleased we are with the service we received from Fusion HVAC Repair. From the moment they visited our new home to provide a quote for a new air conditioning unit, everything has been fantastic. The pricing was reasonable, and we were truly impressed by their professionalism and quick response time in addressing all our inquiries. We chose an AC unit for the main area and a mini-split for the upper level, which has been an excellent choice for keeping the entire house comfortable during the hot summer months. A few months after the installation, we encountered a minor issue with the thermostat, and they came out immediately to resolve it. Liam and Brad have been amazing to work with, and we really value the outstanding service they provide! We highly recommend reaching out if you need HVAC service or a new unit.

A big thank you to the Fusion HVAC Repair team! We couldn't be happier with the entire process of installing our new 5-unit multi mini split system. From the beginning, Liam was highly informed about the options suitable for our home and patiently answered all our questions. The estimates he provided were consistent with the final quotations and contracts. The internal team, led by Nicholas and Damian, gave us comprehensive and clear documentation for our chosen system. This included details about billing programs, promotional offers, and rebate opportunities. Coordinating with the installation team was a breeze - we were kept in the loop about who would be arriving, when they would arrive, and what to expect. They were punctual and always left things tidy and well-organized. A week after the installation, a follow-up was made by Damian to ensure we were completely satisfied. As he stated earlier, 'I take great pride in the work I/we do for each customer....I want to make sure you are completely happy with the end result.' We are a very satisfied and extremely happy customer, now comfortably cool thanks to the exceptional service from Fusion HVAC Repair.

A lightning strike damaged our 5 Ton 20 SEER heat pump, but Fusion HVAC Repair came to the rescue. They quickly removed the old unit and installed a new one, getting our system running smoothly again. Earlier, we called on short notice and got a clear and helpful quote for a new heat pump system. From the initial contact to the final installation, the service was excellent. This is actually the second unit we've gotten here—a 2 Ton 20 SEER heat pump—and before that, a 5 Ton 20 SEER heat pump. Nicholas handled everything with professionalism. These are the latest XV models, and while they cost a bit more, the savings on our electric bill make it worthwhile. If you need HVAC sales or service in Wayne, I highly recommend them.

I chose to upgrade my mom's old furnace that was over 30 years old and went with a local HVAC service for this job. I couldn't be happier with the results. Damian and his team were incredibly professional and polite, and they left everything spotless after the installation. I'm very pleased with both their work and the new furnace. I've relied on this HVAC service for different heating and cooling needs over the years, and I've always been impressed with their quick response, especially when it comes to equipment for elderly individuals. I highly recommend them!

I’ve had a fantastic experience with my AC repair services. The team is knowledgeable and offers fair pricing for regular HVAC maintenance. Since moving into my home nearly 7 years ago, I knew my HVAC units might need attention, and I recently had one replaced. To my delight, I received a wonderful gift basket shortly after the service, along with a note expressing gratitude for my business. They really go the extra mile, are always responsive, and incredibly courteous. I’m thrilled to have discovered them!

My AC unit suddenly stopped working one evening, just as the weather was about to heat up. I reached out to numerous HVAC companies, but most had high fees or were not available quickly. Fortunately, I found one that had reasonable rates and could send someone out soon. Damian came to help and was fantastic! He thoroughly checked everything and found that our breakers were simply off. He didn’t charge us for a repair, even after spending a good amount of time troubleshooting. We really appreciated his honesty and the valuable advice he shared about AC and filter maintenance. His professionalism, kindness, and timeliness made a big difference. We will definitely reach out for HVAC services again in the future! You should consider doing the same!

my furnace stopped working suddenly and the house got really cold. i called and they came out the very next day, even working with my busy schedule since i have a full-time job. damian handled the furnace repair, got everything running smoothly, and made sure to leave the area just as clean as it was before. he was very polite, explained everything he was doing, and the price was really fair. what really stood out was how honest and trustworthy damian was throughout the whole process. he even paid attention to my dogs, letting me know they shouldn't be near the furnace while he used some cleaning chemicals to make sure they stayed safe. it's clear they really care about their customers and their pets. i'll definitely call them again for any heating or furnace needs.

I recently had an excellent experience with a furnace repair service for the replacement of our old boiler. The entire process, from beginning to end, was handled by their professional, efficient, and incredibly responsive team. When I first reached out for a quote, they were quick to evaluate the situation and provide a comprehensive and fair estimate. They scheduled the work promptly, which was greatly appreciated as we needed the new system operational as soon as possible. Gary and Brad showed great care and precision in removing the old system, and the installation of the new boiler was executed flawlessly. Damian was always available to answer any questions or concerns I had throughout the process, ensuring that I was well-informed and comfortable with their progress. I am extremely satisfied with the quality of work and level of customer service provided by this company. The new boiler has been running efficiently, and our home is now warmer and more comfortable than ever. I would highly recommend this furnace repair service to anyone in need. Their professionalism, expertise, and commitment to customer satisfaction are unparalleled.

When it comes to finding someone to fix your heater, you always wonder if you'll be charged too much or if the technician will be honest and professional. This team checked both those boxes for me! My heater had a leak, and because of that, the thermostat would turn on but the house just wasn’t getting warm at all. It was getting really chilly inside, especially here in Wayne, PA. A family friend recommended Liam, so I reached out. At first, no one answered, but within a couple of minutes, I got a text saying he’d call me right back. He was able to fit me in within a day and quickly figured out what was wrong—he diagnosed the heater leak in under an hour. Unfortunately, the leak meant I needed a whole new heating unit, which I wasn’t expecting. I was worried about the cost, so I called around to at least six other companies, but none could match Liam’s price or how fast he could get it done. Even though it was an unexpected repair, I feel good knowing I picked the right folks for the job. I’ll definitely be calling them for any heater repairs or maintenance in the future.

The technician, Brad, arrived promptly when my furnace stopped working after many years. He gave clear explanations about the problem and good advice on what needed to be done. Since it was freezing cold inside, I decided to go ahead and replace the old furnace. They scheduled the installation quickly and had the new furnace up and running in just a few days, even working on a holiday to get it done. The crew was friendly, skilled, and clearly knew what they were doing. The price was fair, especially with how expensive things are nowadays, and the new furnace works great. They even checked and fixed some loose ductwork in my tight crawl space, which I really appreciated. I used to use another company that was more expensive and never seemed to have time for me, but now I’m glad I switched. Since getting the new furnace, my heating bills have dropped so much that I think the savings will cover the cost of the new unit in just a couple of years. I’m really happy with the service and results.

I had a new Trane furnace and AC system installed, and my experience was excellent. I compared quotes from several other HVAC companies, but only this team noticed that the return ductwork was missing, which explained why some rooms were staying too warm when the doors were shut. Even with the extra work of fixing the return ducts, their price stayed competitive. They kept me updated throughout the entire installation and even checked back later to address a small noise issue with the fan on the low-speed setting. I am very happy with the service and have already recommended them to my coworkers.

I highly recommend this company for any AC repair or related services! From my first call, Gary was very polite and professional. He showed up right on time, which worked great with my busy schedule. Gary fixed my air conditioner at a fair price, which was a big relief. He also checked my furnace and found a carbon monoxide leak. I’m really thankful he was able to come out and help. He explained my options and we have already scheduled to get the furnace replaced. Overall, I am very happy with the service and would definitely call them again.

We purchased a new Bosch heat pump and were very satisfied with the whole process. Nicholas was great at providing an estimate well in advance and followed up perfectly when we decided to move forward. The installation team showed up as scheduled and spent about 10 hours completing the job with professionalism. The system works smoothly and even looks good. After several months, a breaker in the air handler stopped working, which caused the unit to shut off for a couple of days. A technician came out promptly and fixed it quickly. It was just a minor mechanical issue that can happen sometimes, but it was an easy fix.

The team has been very easy to work with—always on time, quick to respond, and extremely professional. Gary took the time to explain all of my AC repair and replacement options, answering every question I had about the complicated installation process. He even joined a call with our plumber to discuss different solutions, which was more than I expected. I never felt rushed, and Gary made sure everything was clear so I could make the best decision. During the installation, Nicholas and his partner did a fantastic job. They arrived promptly, acted professionally, worked efficiently, and left everything spotless. Nicholas kept in touch with Gary about our unique situation and kept me updated throughout the process. He really knows his stuff and helped me understand how our new AC system works. Overall, I’m very impressed with the whole experience and would definitely recommend them to anyone needing AC repair or HVAC services.