Plumbing reviews across the US

I agree with George. I went in today with information about a simple flush handle that i needed. The old man that supposedly help me was in a rush. Didn't even bother to " EVEN TRY AND HELP". After I explained to him what was needed. His solution and quick response was to point in a direction behind me and said. You can find what you need over there. Nice job buddy. Just a waste of time, and saliva . I guess that's what society has comes. No customer service skills what so ever. You would expect that type of behavior from some of today's youth. But not from an elderly person. I would rate a -5 but it's not available. Never returning here again.

To make a long story short, I ordered a part through Ferguson through phone call. A part from my water heater broke. I needed a replacement. I went ahead and ordered the part, but received the wrong part. I came to this location to return the item and hopefully be able to get the correct part for my water heater. Ernie, one of the representatives calls me several days later, to notify me that the part had arrived, but there might be a small problem. I came to find out that it was the same part as before, so Ernie went out of his way and contacted the manufacture, who brought it the same day, and I was able to pick up the correct part for my water heater. After I installed the part to my surprise, a couple days later Ernie called me to make sure it was the correct part and everything was back to normal with my water heater. It was back to fully functioning and thank him once again for going the extra mile to resolve my issue. Thanks again Ernie and thanks for treating me as not a customer but a family member.

obviously the customer service is pretty good and their knowledge is outstanding. Unfortunately I was at home Depot 15 minutes before I arrived here. The exact same part of home Depot was $12 and change and it was $20 here. I was in a time crunch and didn't want to go back to home Depot so I bought them here. I usually don't mind paying the difference for knowledge but when I had to buy three of them.. It cost me a lot more.I still love going here and always will I just wish their prices were little more in line for homeowners.

The service could be 100% better, it lt feels like the employees don't enjoy working there.

Great plumbing store, they have all your needs. Fast and friendly

If you have plumbing needs come here talk with Ernie. Ernie was phenomenal! I went for an inspection on my mobile refreshment with Maricopa. I didn't pass for two reasons one of which was the way it was manufactured and needed modified, the other a leak. I pulled my trailer up to the store and Ernie made my issue his own and ran around the store to build out what I needed! Thank you. Outstanding customer service.

Ernesto the manager has a phenomenal personality and truly cares about his customers. His team is awesome. We own a plumbing company in Michigan and frequent the Ferguson in Ann Arbor. Wanted to see if the ones in Arizona were any different and we walked out with new friends.

Calidad y servicio,sobre todo buen precio

Michael was super helpful and friendly! Store has an awesome supply for all your plumbing problems and repairs.

Great service great staff!

Good

On point.

Great place to shop.

Fast, friendly, knowledgeable help.

Great guys there, they go the extra mile.

Helpful staff they had everything I needed ready to go

Great store for all your plumbing needs.

Friendly Service, Wide Selection, Best Pricing, and Very Helpful.

Great place to get supplies! Love the free Icees!

Very knowledgeable employees. Plus they carry hard to find parts.

They have eveything I need for my plumbing company at the best prices.