Electrical reviews in Coventry, Rhode Island

They did recall work on whole house generator. Had to wait on part. Work completed, no issues, we great to deal with. Everyone was professional and courteous.

Eve from Kool Co serviced our 2 heating systems and she did an excellent job!!! She was very professional, courteous and smart. She went the extra mile to make sure things were done correctly...thanks Eve and Kool Co.

We had our generator serviced and from setting the appointment to completion Cox was excellent. Text reminders were helpful and billing was efficient. Highly recommend.

Annual service was great. The service was prepaid when we bought the generator. Technicians were great, on time and answered all questions. Would recommend Cox without reservation.

Great company to work with. I would recommend them to everyone. I had a new generator installed and it was a great experience. Thank you Cox Electric.

Cox Electric performs the maintenance and repairs for my Generac Generator. They have always been extremely punctual and professional in the way they conduct themselves. The technicians are knowledgeable about the product and take the time to answer your questions. I find their pricing to be in line with the area market.

The two men were punctual, pleasant and efficient. I was given good information regarding the generac issue, caused by the recent storm, and maintenance performed. I was also provided with additional helpful tips.

Super experience! Dan and Matt arrived as scheduled we're friendly and professional and
fixed our generator quickly! Thank you!
Highly recommend Cox Electric!

I'm very pleased with my generator from Cox. Their service is top-notch, even if it is a little pricey. Yesterday their service man Gerald was at my home to do the annual service check and servicing. He was on time, quite proficient at what he was doing, and a very pleasant person to have working in my home.

Had Cox Electric a few times this year for different jobs and every time I could not be more pleased with the job they have done. Arrived on time , performed the tasks to my total satisfaction. I would not hesitate to recommend Cox for your electrical and HVAC needs.

Cox Electric once again exceeded expectations every step of the way. Cox already installed a Generac home generator system for us and that too was a great experience. The team came out to troubleshoot a problem I was having with my electric vehicle charging circuit. They installed a dedicated circuit for the EV charger and while working on it found that I had installed the wall charger incorrectly. Totally my fault with potentially dangerous consequences. They were thoroughly professional about explaining my error and fixing the problem. The installation was very clean and professional appearing. My EV charging time is reduced by 65% and most importantly the system is much safer. The final price came in well under budget. No expensive surprises and after the team left there was no signs they’d ever been there except for neatly run conduit.

Excellent service. We depend on our generator and we can depend on Cox Electric to make sure our generator is running properly at all times! Cox Electric is an insurance policy you can rely upon.

My generator stopped working during the recent snow storm. Apparently it shut off because of the snow accumulation that prevented airflow. The technician was professional and explained the problem clearly. It took less than 5 minutes to activate it again, which I could likely have done myself. The switch turned off--I know how to flip a switch. The cost of the visit reported will be $250 which I consider very expensive for the time and issue. I am retired and the only person living in the home.

We had an emergency AC unit leak, and I am so glad we called Cox Electric and Kool Co! The service was truly fantastic from start to finish. Eve, the technician who came out, was incredible. She was prompt, professional, and incredibly knowledgeable. She not only fixed the leak quickly and efficiently but also took the time to explain what had caused it and what we could do to prevent it from happening again. This level of customer care and expertise is rare and truly appreciated. Thanks to Eve, our home is back to normal, and we have total peace of mind. Highly, highly recommend!

A wonderful service man named Hunter serviced my 7 yr old Generac generator. He was very polite, and what I appreciated most was he was honest. The battery in it was still working, but suggested that I should think about buying a new one for it. He totally left it up to me if I wanted to or not...it wasn't like he was pushing a sale. I absolutely agreed with him and now I have a peace of mind knowing it's serviced up to date. Not only that, he cleaned everything so good it looks brand new!!! I'm very happy with his service.

Had Cox Electric come to my home today for a generator yearly service check. My technician Dan was awesome! Very professional and knowledgeable! So nice to see a service man who likes his job! Dan represented Cox Electric with 100% satisfaction! Thanks Dan appreciate you!!

The service performed on my generator was exceptional Within 3 minutes after arrival the issue was determined, a bad starter. The service rep removed the starter, replaced it with a new one, then ran several power on/off checks to ensure the Generator starter was operating correctly. He also checked the battery to ensure it was good. This took only 15 minutes and all was well. There was no charge for anything as the generator warranty covered everything. Excellent Service by Exceptional Service Staff. Thanks

Cox electric for generac generators is an outstanding company to work with. We had our yearly generator check up today and technician was friendly knowledgeable and efficient. The whole process from start to completion installation was smooth, great communication t/o the multi step process.

Cox Electric is a top notch operation. Their phones are answered quickly. Their staff is knowledgeable and professional. The service folks arrive as scheduled and are prepared to handle our needs! They have the kind of service that a Generac owner needs.

I needed repairs and maintenance on a Generac whole house generator. Hunter and team showed up right on time and were very professional and efficient in their service. He explained what was needed, did not try to upsell any service and tested their work and cleaned up nicely before they left. Very pleased with their service.

For more than ten years, I have relied on Cox Electric for comprehensive whole-house generator services, including the installation of a replacement unit. Their team consistently provides thorough and efficient annual service, demonstrating substantial expertise in the field.

Prior to engaging Cox Electric, I worked with several local providers, but none met the high standards maintained by Cox Electric.

The company has been proactive in addressing warranty issues related to Generac and has proven to be a valuable collaborator.

The office staff is notably courteous and efficient, facilitating excellent communication and coordination. Service technicians, most recently Dan, have delivered exemplary preventative and predictive maintenance during routine annual visits.

I offer my full endorsement of Cox Electric to anyone in need of reliable and professional standby power electrical solutions.