Electrical reviews in Coventry, Rhode Island
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We’ve had an exceptional experience with our whole-house generator service from day one, and today was another home run. Dan from Cox Electric handled our annual maintenance, and it honestly felt like a well-oiled operation (pun fully intended).
Since our installation back in Fall 2020, the service has been consistently impeccable. It was especially great to see a friendly, familiar face—Dan remembered our house, the layout, and jumped right in like no time had passed. That level of continuity and attention to detail is rare and hugely appreciated.
Dan is the total package: friendly, thorough, efficient, and incredibly knowledgeable. He took the time to explain what he was doing, answered questions clearly, and made the entire process seamless and stress-free. This is what best-in-class service looks like.
Cox Electric continues to deliver top-tier results, and Dan is a standout example of why. Five stars, no notes—keep doing what you’re doing. -
Just had a whole home/standby generator installed by Cox Electric. We were extremely happy with the entire process; everything was explained on what day/time things were happening, everyone was great! We officially used it for the first time during that historic blizzard when we lost power for about 36 hours and it was a lifesaver!! We have 3 small kiddos, so this was a no-brainer! Best investment ever!!
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I really like this company. Time are tough for finding good all around service in the trades these days, but these guys do it right. They are proactive, they respond, they do what they say they are going to do. I'm a big fan of their estimating process. And, most importantly, they do fantastic work. I highly recommend them.
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Called during the blizzard bc our generator stopped working. We got a call back in a reasonable amount of time and the tech talked us through the the steps. He followed up with a maintenance visit to make sure everything was operating appropriately. Great service, great product!
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Technician Nick from Cox Electric showed up on time (actually a bit early). He did a great job on our Synergy generator's annual maintenance and gave us excellent advice. I highly recommend this company. The prices are reasonable and the staff and technicians are the best. We are very satisfied. Can't go wrong with Cox Electric.
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Cox came to perform annual generator maintenance. The tech, who has been consistent since I’ve owned the machine, spent quite a bit of time making sure everything ran smoothly. He explained what he did, gave me an idea of how many more years my battery would last, and as always, super polite and professional. Getting a whole house generator was the first thing I did when I bought my home. Aside from the product being excellent, Cox has been outstanding with all of their support and service. Highly recommend them.