Reviews of local pros in Cranston, Rhode Island

4.6 based on 1586 reviews Back to the listing
    5

    Angelo has been my serviceman for years, he is very knowledgeable and hardworking. I always feel in good hands with Angelo, Joe and his team. They are very flexible and fix my problems the same way they would fix their own. Everyone from dispatch to billing is a pleasure to work with. Thank you again for fixing and replacing 3 toilets on a Monday with no advance notice!

    1

    This photo is our new skirted toilet installed by SB Carbone. When we reached out to Steve Carbone we were told that they "didn't want to touch that pipe for fear of breaking it off in the wall"......
    The Complete Customer Satisfaction policy listed on his website is a joke !!!!!

    5

    SB Carbone was highly recommended by a friend, and we couldn't agree more. We had a small leak, and they were able to show up the next morning and fix the issue quickly. The plumber explained the work being done, where various shutoff valves are, and gave overall advice on the condition of our system.
    Price was very responsible for a response on such short notice. Would absolutely use again and highly recommend.

    1

    Let me start by saying I have never complained online about my decisions but after 2 years, I feel compelled to do so. I feel like Steve took advantage of an emergency situation when my furnace died and needed to be replaced in January, of course. Without getting into details about being a full time caregiver for my disabled wife, the more people I speak to, I've come to realize the price I did agree to and paid cash for seems to be double what the real cost is. Too bad the amount below stops at $1,000.00+. Hope you had a nice vacation.

    5

    SB Carbone Plumbing & Heating turned our basement bathroom dreams into a reality—without a single leak in the process! 💧 After waiting a few years to finish our 1,500 sq. ft. basement in our 2020-built home, we knew finding the right contractor was crucial. Enter Steve Carbone, the owner and plumbing wizard 🧙‍♂️ who guided us through the entire project like a seasoned pro.

    From the very first consultation, Steve made sure he fully understood our needs and offered recommendations that made perfect sense. We were initially concerned about squeezing a shower into the space, but Steve confidently assured us it would be no problem—so long as we followed his expert advice. Spoiler alert: He was 100% right! 🚿

    What really stood out was how fast Steve and his team got to work. Compared to the other contractors we were juggling, SB Carbone Plumbing & Heating was impressively efficient, taking us from start to inspection to finish faster than we could’ve hoped. And Steve? He was there every step of the way, making sure everything went smoothly.

    The project wasn’t small, either. With a sewage pump already roughed in, Steve’s team handled all the plumbing for the vanity sink, toilet, shower, and even installed a whole-house water filter. Talk about a full-service experience! 🔧

    The attention to detail, Steve’s years of experience, and his genuine understanding of what we needed completely won us over. They’ve made a repeat customer out of me, and I can’t recommend them highly enough. If you’re looking for not just plumbing work, but decades of know-how, SB Carbone Plumbing & Heating is the way to go. They’re my go-to plumber from here on out! 🚰

    5

    Very responsive, handled an urgent situation and worked quickly despite being a difficult job. Reasonably priced. Definitely the hero of the day when it came to our unexpected plumbing disaster. Highly recommend!

    5

    Great communication, they responded immediately to our calls, always keeping us updated with arrival time and status. They went out of their way to take care of us and had very resonable prices! Best of all is how nice and personable they were; you could tell they honestly cared about us! We would definately use them again and we would reccomend them to anyone in need if a plumber!

    5

    Addessi's service was incredible . He came to my house fast, was respectful and checked his work several times to make sure that the job was done right. I appreciate him coming and getting the job done on the same day. I will use him in the future and highlight recommend him.

    5

    Called here with a head scratching hot water issue. I was talked to on the phone and was walked through troubleshooting my problem. I fixed the problem based on his experience with this issue. I'm very grateful for that and it didn't cost me anything. Will be recommending for life now. Thank you

    5

    I've known Jim for many years working with him in both a commercial setting when he took care of all our plumbing needs at a storage facility and now in a residential setting when he found and repaired a leak in my home. I know firsthand he's knowledgeable and for me he's gotten the job done right the first time every time.

    5

    Yes, there are expert, friendly, fairly priced plumbers! Mr Adessi's work is conscientious and he goes the extra mile to provide quality results. I highly recommend this company.

    5

    Not only did he fix my problem immediately, his prices were more than fair, and he was very friendly, polite and professional! Highly recommended. I will definitely be using Addessi Plumbing in the future.

    5

    Best Plumber I've worked with. He's often busy but came out late on a Friday on a freezing cold night and still charged a fair price and identified a simple issue. Chatty, honest, friendly, and professional. Thanks Addessi!

    5

    Have had Jim fix a few issues at our house. He is timely, honest and goes above and beyond for his clients.

    5

    Addessi Plumbing was great! Jimmy was a very friendly and humble guy and did an amazing job with my flooded basement. Reasonable prices and wants the work. Defiantly check him out!

    5

    Jim is a very nice, professional and polite. I would definitely recommend to use his services. I had a leak in the basement and he scheduled me so quick and was on time. You don’t usually get this type of service from other plumbing companies. Thanks Jim

    5

    Jim presented as professional, responsible and capable. He removed a garbage disposal and replaced under the sink piping and completed the job efficiently and at a reasonable cost for the job. I will definitely hire him again, should I have any plumbing needs.
    Thanks Jim, I wouldn't even have minded if you were cranky... lol.

    1

    I was very disappointed with my service to unclog a drain in my bathroom. Jim was extremely unprofessional, rude and made me feel uncomfortable in my own home. I was shocked at his behavior. The maintenance supervisor and head of the condo association were in the apartment and Jim constantly told us that he wanted to go home and didn’t get paid enough to be there. He used constant expletives as well. I told him that he could leave because I felt very nervous and uncomfortable but he refused. I found out later that he was upset that the head of the condo association was hovering and asking a lot of questions. I understand being frustrated, but sometimes you have to deal with “annoying” situations and have to remain professional and composed and not throw a tantrum like a child. I myself get stressed in my own job and have never thrown a fit and treated someone the way Jim treated me. I found out that he apologized to my landlord which is absurd because my landlord wasn’t even there. Someone else fixed the clog 2 days later due to it being a building issue. I was so relieved that Jim didn’t end up having to come back due to my horrible experience!!!

    5

    These gentlemen replaced our old hot water heater with a new one. They were very friendly & professional, respectful of our home & nice to talk to.Out of 6 companies I called, They had the most reasonable price without a doubt. I called on a Tuesday afternoon & they were at our house Wednesday morning. Highly recommend. Thanks again :)

    5

    Had a flood in kitchen from under sink!!! I. called Jim at Addessi plumping!!! He came right away and replaced everything for a great price!!! Very professional and friendly! I would recommend him for any plumbing job!! Five stars!!!!! He is def our new plumber!!! Thanks again Jim😀

    5

    If you need any plumbing work done, call Addessi first. You will not be disappointed! Jim and Troy did a great job at a reasonable price. They were courteous, friendly and very professional. I have a new plumber for life! Thanks guys!