Reviews of local pros in Cranston, Rhode Island

PuroClean was awesome! Jason, Sosa, Sarah, and Bree did such hard work and the results were unbelievable. They smoothly managed a large job without skipping a beat. They kept me updated the entire time and were very pleasant to deal with also. Jason and his team got the job done!

PuroClean completed absolutely fantastic work. We had our sewer line back up into our basement over a weekend. PuroClean was abl to quickly schedule and complete the work we needed to remove the water, clean our basement, and dry everything. They returned multiple days to check that everything was clean and dry. The two people who completed the work (Bri and Bri) were friendly, fast, and thorough. I've had experiences hiring other companies to complete similar work in the past, but I would 100% choose PuroClean in the future.

Recommended with confidence. PuroClean’s initial response to an active leak was swift and effective. Bri and Alex beat the plumber to the house and mitigated the problem. Sarah and Sosa’s ensuing demolition and clean-up work was measured and purposeful every step of the way. They were courteous and diligent, and they did only what was smart and necessary as they uncovered damage. At their office, Stephanie and Raquel were great on the phone. I appreciate the team’s efforts to minimize the impact this problem had on our house and day-to-day lives.

PuroClean did amazing on my basement. Honor and her team were very compassionate, understanding, and patient with our situation. Thank you!

Jason and his crew (Sosa, Brie ) were outstanding in our family members home. It was a very big job and they handled the entire thing professionally and with compassion. On the days I was there when my brother couldn't be there, they brought personal items to me knowing what we needed to save. They showed up on time and worked diligently at the task(s) before them. Jason always answered my questions and explained the entire process to me as well as my brother so we all were on the same page. I would highly recommend Jason and his team to anyone in the area where the company is located. Thank you Puroclean for an excellent job well done and it was a pleasure working with Jason n his crew .

Amazing! Honor and Sosa were prompt and and kept everything clean. A pleasant experience to deal with them!

Well, having a flood is always bad, inconvenient, and a hassle to deal with the aftermath. Fortunately, PuroClean was as great as could be and made it a lot easier. Their work was great, they were out ahead on communicating their plans, coordinating, and every single time they said they would do something, no matter how small, it was done without my even having to ask or remind. I wish all disasters and contractors went this smoothly. A special thank you to Sarah.

Awesome company to deal with. Loved their staff Sara and Jason, they did a fantastic job especially during the heatwave. They went above and beyond. Couldn't have asked for more professional or trustworthy people. We hope to never experience anything like this again, but if we do, we will definitely contact PuroClean. Thanks again Sara and Jason for doing such a fantastic job putting our house back together, Most grateful to you both!

Kathe and Steve

I have just completed Phase 1 of I don’t know how many phases I’m going to have with PuroClean! Last Saturday night I came home to a broken water tank with water everywhere in my modular home in EG. I called Amica & they said they would have a team here immediately. In an hour Brie & Honor were working & calling a plumber to turn off the water. They cleaned up the existing water, had dehumidifiers & heaters running & were back Monday for cleanup. I was so impressed with Brie, Honor & the team at Puroclean. I hired them to complete the demo & restoration work. That they said will take approximately three months. Since they were recommended by Amica & I was impressed w/ their service already I feel confident that the following phases will go as simple & seamlessly as phase one. I completely recommend the team so far at Puroclean.

House fire and PuroClean started working that same day. Sarah was lead supervisor and made us feel comfortable and worked nonstop to get us back in our home. Sarah and her team have excellent communication skills and great patience.

We used this company and found them to be excellent. They were kind, courteous, and accommodating.
Stephan and crew were very professional, thorough, and were done in a timely fashion.

If you're skeptical about the 5-Star rating that PuroClean has on Google - DON'T BE!

I'm positive they absolutely earned each and every review! We had a leak in our roof that caused water damage in our home.

Their product manager Raquel was thorough and transparent about all the work that would need to be done.

Stephanie is a freaking rockstar Coordinator! She responds immediately and covers all of your concerns/questions.

Bri and Honor came to do the demolition, mitigation, and cleanup. Hands down the most professional, courteous, and friendliest people I have had do work for us. They do everything they can to make this stressful time less so.

I cannot recommend PuroClean enough. We will absolutely be calling them if we ever need this type of work again!

I recently had to deal with a flooded basement in a loft building in North Providence. The property manager hired PuroClean, and they have been nothing short of exceptional. One individual who truly stood out was Sarah, a member of the PuroClean team. Her expertise, prompt responses, understanding, and kindness played a crucial role in mitigating the damage caused by the flooding and reducing the related stress of the cleanup process. Sarah's commitment to customer satisfaction and her ability to efficiently coordinate the cleanup made a significant difference in the overall experience. Highly recommended.

Came home from our first vacation in 20 years in Ireland to find my washing had failed and ruined our kitchen hard wood floors and walls and contents in the basement. PuroClean arrived the day after our call and met with the adjustor. They immediately went to work to dry our damaged home, conducted flood cuts on the wall and installed multiple dehumidifiers and air movers. The lead tech, Stefan was beyond AWESOME. In an economy were it is hard to hold onto good employees, Stefan proves that a company is only as good as the employees who have direct contact with customers, even those in a terrible situation. He was patient, knowledgeable and a hard worker. While each employee I had contact with was great, Stefan takes the cake.

I can’t say enough about PuroClean! They did an absolutely fantastic job on my home after a furnace back up left the house a smoky,oily, soot-y mess. All their excellent and thorough work was complemented by a cheerful and dedicated team. I am very very grateful!

I called PuroClean because I had a an old leaky roof and was afraid there could be mold damages. We were able to schedule an inspection, which they were very prompt of. Chris was very professional during it. He took the time to explain what he was looking for and how he was testing for it. He told me he didn't find any mold. I really appreciated his honesty. Because of this, I gladly recommend PurcoClean to anyone looking to have a professional mold inspection done to their home.

Everyone I had contact with at Puroclean made a stressful situation painless. They were friendly, courteous & professional. Stephanie in the office answered my many questions & helped me schedule the work. The gentlemen who came out for the estimate and the techs Bree & Sosa who completed the job were on time & left my home spotless. I also had the pleasure of speaking to Chris. I’d recommend PuroClean any day!!!

I had such a great experience with PuroClean.
My apartment flooded due to a really bad rain storm and PuroClean was in there the day of to start assessing the situation. Chris, Sarah, and their team were back early the next morning and got to work quickly. I wasn’t able to be there throughout the process due to work but Chris and Sarah were always easy to reach and quickly responded to any questions or concerns I had. When Sarah and her team had to go back into my unit to take down walls that were damaged she kept in contact with me about what was going. Again, I couldn’t be there but when I got home everything looked great and she did such a clean and efficient job. I honestly couldn’t haven’t asked for a better team to help during a really unfortunate situation. I highly recommend them!

Absolutely fantastic!! Had a leak in our upstairs shower that caused a decent amount of flooding in our kitchen and downstairs bathroom. The PuroClean team was there very quickly and did a fantastic job cleaning the area and communicating with us every step of the way. If you ever need this type of service look no further.

Dramatically quick response from Chris to our first call of distress. Phone pickup at the office is fast. ALL PEOPLE I talked to were courteous, knowledgeable, and professional. Stephan and his coworkers were excellent. The job was done correctly the first time... and clean up was good, too. My wife and I were very impressed with PuroClean!!

Recently used PuroClean of RI after a water pipe break flooded part of our basement. During what was a sometimes overwhelming event, everyone at PuroClean - from Stephanie who was a friendly, calming voice on the phone when we needed it, to Bri, Tom and Hunter who were quickly on-site to help, provide guidance thru the entire process, and visited each day until completion - were kind, professional, and dilligent in everthing did. True professionals from start to finish. I hope I never have to use a disaster cleaning company again, but PuroClean will be the only one I'll call if I ever have to.