Reviews of local pros in Johnston, Rhode Island

I called because a leak under my sink. They came quickly and
fixed the problem. The workers where friendly, knowledgeable and professional. I highly recommend this company and would use them in the future.

12/31/2019
12.31.19 Big shout out to Kwik Plumbing of Johnston. Of all days, we woke up this morning to a puddle in the basement. Jim, Vin and Rick supplied and replaced our water heater quickly and efficiently ON NEW YEAR'S EVE. Thank you, gentlemen!

Great experience. They came fast when there was no heat, they were on-time, coordinated, with the other apartment, got the job done right, and at a fair rate. Definitely using them again!

The guy Joe was very unprofessional, I would not recommend

I called KwiK on 1/3/24 around 3pm The Woman I spoke with Lori was extremely Polite and Helpful had me try a couple things before any service Tech came out to hopefully save a little Money none of it worked so I messaged her around 7pm to make an appointment to have someone come look at it I think it was probably after hours I was very surprised when I got a phone call at 8:30 am from Lori asking me if I still wanted an appointment at that point I was thinking everyone is so busy this time of year thought I was going to have to wait till Monday to have it looked at right away Lori says I can have Richard there by 9ish today 1/4/24 so Richard was here by 9 checked the Furnace found the problem called the shop another guy bought the part Richard but it in an now I have heat Richard also told me a couple things I should fix before next heating season I will definitely be calling them again an price was very reasonable

Thank you so much for the fast service and friendly service I would recommend them

Thank you
Jessica LaPointe

Called them in the middle of the night with a heating emergency and although they advertise 24 hour service, they said sorry but we don't have any one on call. So can't really review their actual work, they won't get our respect, our money or our time. They did say we could make an appointment and they might be able to get us in before the week was over. Unacceptable ! Hey, it was a heating emergency !

Navien tech cam to service my tankless. Cleaned out the shower head and bathroom faucet. Charged me 125, Left after 25 minutes . A few days later Same issue, called and spoke to the owner who said his navien techs are out sick. Took down my number and haven’t heard from him since. The secretary is the best part about this company ….. she was the only stand up person who actually returned my call and told me she couldn’t help….I don’t recommend this company if you have a tankless Navien .

I had great service above and beyond. I would recommend Kwik plumbing and heating.to everyone. Since my boilers were up in I am so happy and my heating bill is less now.

I used kwik plumbing a handful of times, they’ve always been very thorough with everything they have helped me with. Being a woman not knowing much about plumbing I always needed an honest company and kwik is just that. Thank you.

Five stars!
They show up when they say, they worked around my hectic schedule, they identify the problem quickly, they take the time to explain it to you and the crew was very knowledgeable. Most importantly the PRICES are EXCELLENT. I appreciate the results and will definitely use Kwik again.

I’m a local Realtor and referred a client to Kwik Plumbing, as I had heard good things about them from a fellow agent. She made an appointment for Saturday afternoon, they never showed up. An hour past the scheduled time, she called to ask if they were still coming. They apologized and said sorry, there was some mix up. Fine. They said they’d be there in a half hour. Again, they never showed up and never called to say they wouldn’t be coming. Again! Saturday was her only day off. She wasted it waiting around for a company who not only blew her off once, but blew her off twice in the same day. Very disappointing. I don’t understand how you can treat people like that.

Great work, great staff knowledgeable an personable, Jimmy always honest an fair. Customers for life been using them for years. Never afraid to recommend them to family an friends.

The technician I had, Tommy, went above and beyond. Great customer service.

I was having trouble with our gas water heater not working. I chatted with Vincent online and he said he could come over with a couple hours to look at it. This was on a SUNDAY! Vincent was very professional, kept me up to date on his ETA and addressed the issue.
I would definitely use Kwik Plumbing & Heating for any future needs.

Tom and Hayden did a great job getting my newly purchased home up and running. Even during a heat wave they showed up smiling and stayed on track to get our 100 year old home back to where it needed to be. I wouldn’t recommend using any other company. The office manager is also an added bonus; extremely knowledgeable and pleasant to talk to.

Tom is obviously an expert in his field. Time was taken to understand my needs
and gather pertinent information at the start. All my questions were answered, the options, costs and the processes involved for each explained clearly. The quote given for such a large job was fair and the job was completed on time with zero issues. I highly recommend KWIK for any plumbing & heating.

It's been 7days. All promises and nothing in return, but a waste of time...
Day 1- Tuesday, Jim has a flat tire, arrived hours late.
Day 2- Wednesday, Lori will get the back to you.
Day 3- Thursday, Lori will send the estimate, she left early.
Day 4- Friday, Jim is sorry but yells at me for questioning a time frame.
Day 5 & 6- Sat and Sunday They could've had the weekend off?
Day 7- Monday, Still no response.

Today- It's Craig David! I'll just take my business elsewhere. THANK YOU!

Kwik was highly recommended by a friend. Very easy to make an appointment for a routine cleaning of my 3-year-old heeding system, oil burner. The service tech was about 2 hours later than planned, no phone call or notification. When the service tech arrived he sat in my driveway for about 20 minutes, then called me from my driveway to let me know he had to return to the shop for a hose. He returned about 40 minutes later with a small canister vac a wrench and a screwdriver. After he opened my unit he realized he didn't have the part he needed so he returned to his vehicle, spent some time on the phone, then let me know he would have to leave again to obtain what was needed. He finally finished about 5 and 1/2 hours after the scheduled service time.

We had a great experience with kwik plumbing! Everyone was very professional and they got the job done and they did it right in a short amount of time. We had a problem that no one could seem to figure out and the guys from Kwik Plumbing were the only ones that got to the bottom of it. Thank you Kwik plumbing!!

Had a new boiler installed this week by Kwik. From start to finish they were prompt, extremely knowledgeable, and very good at what they do. There employees and management are top of the line. Don’t hesitate calling them for any of your plumbing needs

Had a water leak on my Navien on-demand water heater and knew it needed descaling. While there I had them perform a PM on my furnace, replace the furnace filter and thermostat, replace the kitchen faucet, the mixing valve on my shower, and add a condensate pump to the water heater. The technicians were awesome. All this work took 3 visits (one on Saturday) and they kept me informed at every step. All this for a fair price! I highly recommend Kwik P&H!