Reviews of local pros in Johnston, Rhode Island

Best service I have ever received. quick,efficient they know what they are doing.

One utility is highly recommended. Quality work, great staff and stands by their product and workmanship

Amazing service repairing a broken water main in West Warwick. A very difficult job done well by professionals.

Responsive and reliable! Have used One Utility on multiple projects and the guys have always been neat and respectful. Highly recommend.

Highly recommend, they actually answered the phone, came the same day, and my service man Steve was very pleasant, professional and even taught me some basic techniques.

CJ and the team are absolutely amazing. Their work was very clean and priced very well. Would highly recommend them to anyone looking for a plumbing or heating contractor.

Best plumbing service around! They were prompt, courteous, VERY knowledgeable, all for a fair price. We will definitely call them again for our plumbing needs!

Anthony did a great job replacing kitchen faucet. We'll definitely consider their services again when needed.

We were extremely satisfied with the quality of work and professionalism displayed by One Utility Plumbing. The job was executed promptly and efficiently. We highly recommend their services and appreciate the work done to get our commercial food business back up and running again.

What a refreshing experience working with One Utility. We had them come out to replace a few flush valves and they did an excellent job. Emily was great to work with on scheduling our service and the technician that came out was on time and extremely knowledgeable. He gave us some options on how the repair could save us money. What companies do this anymore?! Highly recommend.

Anytime Junk service (tied to Rooterman): The owner replied to my request within a couple of hours. He was polite and I could tell based on my questions, he was honest. Two team members called with a 30 minute courtesy call and then arrived on time. Both workers were professional and friendly. This was such a pleasant experience and I would highly recommend them! I've already saved contact details.

I had a serious blockage in the toilet because I started emptying things that I shouldn’t in there. I had two other plumbers come before them but they weren’t able to clear it with traditional methods. I called Rooterman in Johnston. Ed answered the phone not a recording. He gave me a good price should the last plumber (tentatively scheduled) not be able to make it by morning. It was late when I found out that plumber couldn’t make it so I left a message on Rooterman’s answering machine. Ed called me back and set up an appointment for 7am the next morning. Ed, Sam, and Paul fixed the blockage within a couple hours and cleaned up afterwards. I gave Ed a tip because I was very thankful for him being so helpful and accommodating. I told him to do whatever he wants with it. After giving me a hug, he left. I went outside a couple minutes later because I thought of a question. He was already splitting up the tip with his employees. He didn’t have to give them anything and they wouldn’t have even known about it. He’s a good guy which is an added bonus. I highly recommended this excellent team.

Great company

I cannot say enough about Ed and his team! I got the info from a Home Depot referral and I will never use another plumber again. Ed kept in constant contact and scheduled me as quick as possible. Paul and Sam showed up exactly when they said they would and they were awesome!!! The problem was not as bad as I thought (I thought it was sewer line issues). Come to find out, it was my (likely) 30 yr old (ish) toilet needed replacing. I could have installed one myself, but they clearly explained the options and reasons for each. I have a very sensitive sewer system and the fact these guys gave me pros and cons of each and didn't push the most expensive option on me spoke volumes. HIGHLY recommend Rooter Man! Thank you again guys!

Sam, the plumber was very skilled and quick to analyze my problems. It was an interesting marketing tool to text me cold.
I had a kitchen faucet, a shower diverter and a toilet problem. All set now.

I am so glad I picked you. Sam was wonderful and friendly. He checked everything out and I had the radiator fixed since thats where the water was leaking out from. Thank you for walking me through the whole system.

RooterMan diagnosed the issue as a faulty cartridge and quoted me $195. I informed them that I had already installed a new cartridge. They removed it, reinstalled it, and turned the water on and off a few times. I was then told the handle would be tight for a few days but should loosen over time. However, that has not been the case, as the handle has not loosened and remains in the same condition as when I initially installed it.
I later called and spoke with dispatch, who stated that Sam was “in trouble” for undercharging. That comment raised additional concerns for me, and it is what ultimately led me to file this complaint. I feel I was overcharged without receiving a proper repair or resolution.

Sam was very experienced and professional. He explained the process step-by-step, and worked diligently to find a solution for our specific drainage problem. I would definitely call Rooter Man again for future plumbing work!

Sam is the best.!love the company , fast service ,affordable and professional staff.

Buyer beware!! This company does not have a plumbing license or anyone licensed to do plumbing! I was over charged and very upset when I found out that an unlicensed guy worked on my plumbing at a premium price. I contacted DLT and put in a formal complaint. I do not recommend rooterman to anyone. They will send unlicensed and under qualified techs to over charge you!

They are the best solution for good drain cleaning. Very professional and honest pricing