Reviews of local pros in Johnston, Rhode Island

We called on Saturday and used their automated system to make an appointment for Monday 12-2.
Come Monday, Nobody came.
I called, and the woman on the phone said they had a new automated system and it hadn't been working. How were customers supposed to know this? She wasn’t empathetic we had a baby and been without heat, she wasn’t empathetic it’s 8 degrees outside. Earliest she could do was Tuesday 2-4 - there was my first annoyance with these people.

Then. The tech comes and spent an hour + googling how to fix a zone wiring issue which didn’t make us feel very confident he knew what he was doing. We repeatedly asked if we needed to contact someone else as he seemed he had no idea what he was doing and we were very uncomfortable.

If a fire happens in my house due to him inaccurately messing with wiring in my basement, at least this is on record.

Call Lawrence Heating if you need a heating and air company. They are way more professional, and actually care about other human beings, not just about profit.

We have had a huge issue with our 4 year old Mitsubishi system (installed by another company). Running and running and never coming up to heat. We called Restivo’s to help us. Chris at Restivo’s came back over and over and would not let it go. He was going to solve this problem no matter what and he has! Today we have an answer and we have heat! All thanks to Chris and Restivo’s and their unwillingness to give up! So impressed! Highly recommend.

It’s a week later and it’s still working! We have our hole back!! So grateful ❤️

Kevin Molina came here to check out our heating system. I’ve lived here for 5 years and never had it checked before today. He said he cleaned a part where the flame comes up but the rest of the system looked good. Kevin was very professional and friendly. I highly recommend him.

We had a furnace installed last week after the blizzard. A crew of very friendly guys showed up and explained what they would be doing. Within a few hours they had everything installed. Unfortunately, there was an issue with the burner out of the box but Nick sent out their service tech to adjust it. It didn't work well, it kept shutting off. They sent a tech out at 9pm to repair it! The tech did a thorough job diagnosing the problem and inspecting the components, but unfortunately it had to be replaced, but I had heat for the night! The next morning, the crew showed up with the installation manager and swapped the burner out and everything worked flawlessly!
Thank you to all of the crew who worked on the furnace and burner and thank you to Nick Restivo for taking great care of us!!

I would highly recommend Restivo's for any of your Heating and Cooling needs. My mom had lost heat over night during one of the coldest days in February. We had contacted several heating companies and were given different quotes to just come out and identify the issue. Restivo's came out within 1 hour of our call and did not charge us for an evaluation. Jack the owner came out personally himself and gave us a very fair and competitive quote. Due to his professionalism we decided to move forward with the installation on a new High Efficiency system. Restivo's was back the next day and worked around the clock to get the system up and running. The team was all very knowledgeable and efficient. If you are in the market for a new system or just a repair on your existing system I would definately give Restivo's the opportunity to serve your needs. You won't be disappointed.

I called Restivo’s because I was concerned that my boiler was turning on & off before thermostat temp was reached & I realized it had not been serviced in a while. Quentin was extremely helpful, knowledgeable and thorough. He showed me exactly what he was doing & explained how the system works. He changed filters and cleaned what needed to be cleaned. He also suggested other options to heat my home that are cheaper and more environmentally friendly. I was glad I called him & very impressed with the work.

I had an outstanding experience with Restivo’s HVAC from start to finish. From the initial consultation with Mario, the process was smooth, informative, and straightforward. Mario took the time to explain everything clearly and make sure I understood all my options. The delivery of the equipment was prompt and the installation team was exceptional. Ben & Greg worked efficiently, wasted no time and demonstrated top-tier professionalism throughout the entire job. The workmanship was clean, meticulous, and clearly done by people who take pride and what they do. I’m extremely pleased with the entire experience and would highly recommend Restivo’s HVAC to anyone in need of reliable high-quality service.

I had my HVAC system installed by Restivo’s in 2020 and have had no problems. I was very impressed with the service, efficiency and professionalism of the crew. I recently needed service and was again, very happy with the response time and price needed to do a maintenance repair. Dave, my technician, explained everything and was very thorough. I am relieved to work with a company that I can trust. I highly recommend Restivo’s for their affordable prices and quality of service.