Reviews of local pros in Johnston, Rhode Island

4.6 based on 1378 reviews Back to the listing
    5

    Brandon and James were great. The communication from the office was superb as well. Highly recommend them!

    5

    I had a lot of small projects that took a big portion of the day. My tech Derek showed up on time for both the referral and service call. He was knowledgeable and easy going. He and his helpers did a great job and worked clean.
    The price was very affordable and when I had a question about some work that was done here, Derek came back an explained the why's and where's.
    This was my first big project as a widow and this company really earned my trust, starting with Kelly who answered the phone with a welcoming greeting. I liked her right away and she really worked with me on the schedule. I honestly can recommend doing business with this company!
    Thanks Zoom!!
    Angie's list really works!

    5

    Preston was professional and very knowledgeable. Me and my brother Gill feel very comfortable to call this company whenever there is a problem or an issue with blockage in our drain.

    5

    Great technician ..arrived at quick correct diagnosis and repair was made in a very timely manner. Office was able to schedule a same day appointment and tech arrived in the estimated time window

    5

    Preston was the best plumber we have ever had! He was very professional and friendly and saved our downstairs bathroom from a tough clog. 10/10 would recommend. Thank you!

    5

    Preston did an excellent job, worked for as long as it need to get the job done and fixed our tubing and cleaned it out saving us from further damage. I would for sure recommend his services!

    5

    I had my kitchen faucet replaced recently and was very satisfied with the work performed by Aaron. He also fixed a clogged drain in my bathroom sink in less than 5 minutes! Aaron is very professional and the cost was reasonable.
    I will call him again if I need any plumbing repairs in the future!

    5

    Was having a plumbing problem for quite some time in my utility sink. This is a great company to go to. Preston was very knowledgeable, professional and quickly resolved the issue. I would give 10 stars, but only allowed 5! Highly recommend!!

    5

    My experience with the team member asron n. With zoom drains was great. Aaron and his trainee. I forgot his name. Very smart and professional straight forward with what he thought might be the issue I was having. And fast to get to the job and get job done. Had a problem with my job. Aaron had the knowledge and experience with patients to overcome the problem I had and get job done in a timely manner with no mess. Thats a bonus. No mess.

    5

    Preston came out quick to resolve a frozen waste line. It wasn’t an easy job with such low recent temperatures but he got it done, and with a pleasant demeanor the entire time. I’d recommend Zoom drain.

    5

    We were very happy with Preston!
    He explained everything he was doing on a way to make it easy to understand, very pleasant, professional and would definitely request him in the future!

    5

    I am very impressed with Zoom Drain out of Johnston RI! Preston did a fantastic job. He knows his stuff and wasted no time figuring out exactly what was wrong (a clog in a buried pipe, and this is after a previous plumber had snaked the pipe from both ends). Zoom Drain has the tools for such a job and was in and out quickly, and left the area cleaner than it was before he started!! I'll be saving Zoom Drain in my phone for the future, for sure! I wish I had called them FIRST.

    5

    Preston was great, my office main drain was clogged, he came out and was very professional and fixed the situation within one hour, he was in and out the door couldn’t be any happier. Would recommend Zoom drain and Preston to anybody looking to get a drain problem, resolved, quick and efficient.

    5

    Preston came to our house to check on a backed up sewer line and was awesome. He was professional, courteous, and informative. I would definitely recommend Zoom Drain’s services.

    5

    We had a slow draining basement laundry sink causing it to back up, and with a week’s worth of dirty clothes, I needed someone to come and clear it ASAP. I contacted Zoom Drain in the morning and Preston came out the same day to take a look, described clearly what needed to be done, and gave me a price. As we had somewhere to be later that day, we were under a time crunch, and Preston was able to quickly and efficiently power snake the lines and get the drain cleared and running, all with prompt and friendly service.

    4

    So I had a clog tried my hardest to unclog it myself found out it was deeper than my toilet auger I bought. I got James squire he was very cool knowledgeable and got the job done quick and even had patience while I watched and asked dumb questions throughout the whole time. It was a little pricey but he had to take the toilet off and used a camera.... what isn't over priced nowadays? considering these variables the guy was cool and got it done fast so it was a win. Would definitely recommend them to someone and would use them again hope I don't need to but I know who to call now.

    5

    When you call to set up , get serviceman at your door, fix your issue and have time to leave a review as a happy customer all during the same Patriots game that’s service! Preston came quickly, assessed the issue quickly and fix even quicker! Preston and Zoom Drain for the win!

    5

    Preston and his coworker were excellent. They got to the root cause of the drain issue and fixed it. Very professional, thorough and explainer everything. Would definitely recommend Zoom Drains!!

    5

    Slow toilet: Techician James was very polite, professional and honest. He educated me about my specific toilet model’s tendency toward slow flow/clogging and suggested observed operation of toilet and nearby shower/sink drains did not point to an issue/clog further down the line. So, maybe need a new toilet in the near future, but James didn’t take me for a ride with any unnecessary services. If you want a professional, honest, low/no pressure estimate/assessment for your drain issues, give Zoom Drain a call. (This was a Free estimate: the review format required I choose a price). Strongly recommend. A+! Thanks!

    5

    Our technician Preston went above and beyond. He clearly explained pricing before starting the work and was very thorough. The customer service was great from booking the service all the way to completion. Would recommend!

    5

    Preston was awesome! He arrived exactly when he said he would, despite the nasty weather and an icy driveway. Our issue was quickly resolved and we now have a working bathtub.