Reviews of local pros in Pawtucket, Rhode Island

Wonderfully laid out show room. Pleasant, knowledgeable, and professional staff. Five minutes from Route 95 with plenty of storefront parking. Well worth the visit.

Very helpful sales, we were looking for a replacement toilet seat and were able to compare the choices with good advices.
Show room has great selection on display and helpful sales person, we are looking forward to bathroom update project.

Very expensive; overpriced but some nice products. Sales associate very helpful and knowledgeable.. Found nearly identical product for my kitchen at Home Depot for 1/2 the price and absolutely love it...Would recommend their store if you don't mind the high pricing...

We drove 30 minutes to look through the show room. We are building a house with four bathrooms and we were planning on buying stuff for all four bathrooms but after being in the show room for five minutes we were told we had to leave because we brought our two older children with us to pick stuff out for their own bathrooms. When more customers came in they told us there was too many people in the store. They said our children had to leave the store. Sadly we all left because I wanted my children to be able to look and pick out what they wanted in their bathrooms. They should have told the customers that arrived after us they had to wait. Will not be back

I called in advance because of COVID. It was suggested I come early. The staff was very helpful and all of my questions were answered. Yes, I think the prices aren't cheap. But I was glad that when my plumber installed the items bought, nothing was defective and no parts were missing. Things went smoothly.

Best plumbers and hvac supply co hands down very knowledgeable and cater to the trade

I needed a part and could not find a number on the valve I was fixing. There were a few different types. I described what I was working with and the part he gave me was perfect. Took me 5 minutes. They are very helpful. I highly recommend them.
Thank you!

Very friendly, professional, and knowledgeable!

Excellent company! They are the best of the best. I have never had such prompt, professional and friendly service as Dupuis Oil. I highly recommend them.

Refused service to come out when furnace was leaking. Great job Ron at least you showed me who not to call! Yeah it wasn't a $$$ issue. Told me he wouldn't come out even if I had $10000 in cash.

This oil company claims they are family based for years but has NO problem screwing families over to make an extra buck. They are crooks and if Ann is your rep I feel bad for you. Poor customer service and poor representation of a company

Very pleased from Mike ( estimator ) to service techs . Replaced existing gas furnace & central air system . 2 day install but had heat same day . No additional fees except permit . Took away all old system . Have had it for 30 days , all working fine

I was surprised to read some bad reviews. I have used Dupuis Oil for 34 years! They have always been excellent. Service, pricing and professional service- always. I recommend them to everyone.

On the last visit the tech said that the ignition was a little loud when the boiler kicked and would see if he could do something about it. The tech made some adjustments and now it's 100% better.

BE WARNED: Do not contract this company! You will be sorry. They are terrible, unprofessional and useless. They were contracted to install a Generac Generator. After giving them a deposit and waiting six months they still could not get a generator. I then had to acquire generator on my own and they couldn't get it installed correctly and had to have someone else finish the job. Their solution was to tell me it was not their problem.

Very informative! Listened to my questions and provided answers .Glad I signed up!

Had a scheduled visit for a quote. Employee who showed up was immediately rude and aggressive. I would not let this employee inside my house and will not do work with this company.

Long history but I’ll begin when dupuis installed a new top end oil burner. Well they charged me top dollar. Three years later the iron core cracked are released carbon monoxide into the house. When I called I was told that the “new” models “ where made in china and where only covered for three years. Pitiful customer service. They purchase inferior products and sold them as top quality brands.
All worked out for me in the end as I contacted Vaughn oil, they installed a top quality burner and after twenty years it’s still running 84% efficient.
So beware if your looking for an oil company.

Dupuis cleaned and serviced my oil converted to gas furnace. The unit passed the carbon monoxide test I needed to get insulation in my house. The service technician also got my third floor forced hot air furnace up and running quickly (it needed a filter replacement). The service was affordable and only took an hour for both furnaces.

I've been with Dupuis for about 10 years. Overall a good experience except for the propane side. Last November my stove stopped working and I needed a replacement. It's been 6 month. emailing back and forth with Dupuis and nothing has changed. I don't understand. The oil side good. The propane side...?

If you want to pay for oil before they even deliver, go with this company. Jen at the office is very rude. They had me sign a contract and failed to tell me they would not only run my credit but payments for oil deliveries need to be paid in advance. I find it outrageous to have to pay 800 bucks at once before even getting the oil. I will be terminating my contract for sure.