Reviews of local pros in Pawtucket, Rhode Island
-
In July 2024, Dupuis replaced my 20+ year old Trane ducted central AC unit (which no longer effectively cooled the second floor of my house) with a ducted Mitsubishi heat pump----and, after operating the heat pump through summer, autumn and winter, I could not be happier. I had several companies give me quotes for heat pumps. Dupuis was the best price and the most straightforward proposal. My neighbors (who, although they do not have heat pumps, are Dupuis home heating oil customers), highly recommended Dupuis. So I went with Dupuis based on price and neighbors' recommendation. We hit a snag early on when the model in my proposal was back ordered. But Marc Dupuis came to the rescue to make it right by proposing another Mitsubishi model that was just as good for my upstairs, quoted me a price that was less, and got the system installed with minimal delay. The installers, Paul and Frank, were great. They kept my house protected and clean during the installation and even vacuumed up on the way out. They were on time, polite, professional, and happily answered all my questions as they walked me through the installation, inside and out.
The heat pump did an amazing job cooling my upstairs this past summer at a far lower electrical cost than my central AC. It is also doing a great job heating my upstairs since the autumn with surprisingly little effect on my electric bill (although, when the outdoor temperature gets below 25, I haven't run it yet to see what the electrical cost vs. oil cost break point is).
I'm not a Dupuis Oil customer. But, as my contract with my current oil company is nearing the end of its term, I'm going to look into Dupuis for my home heating oil and furnace maintenance given the price and service experience I had with Marc Dupuis, Paul and Frank with the heat pump. -
I recently switched my sister in laws propane service from another provider over to DuPuis. I spoke to their coordinator Amanda. She was awesome. She visited the property, met with my sister in law, scheduled the install of their tanks and set up the account. The installers came out as scheduled and moved the old tanks for pick up by the former provider, and installed and filled the new ones. Except for the cost of the propane ( very competitive pricing) there was no cost from Dupuis for the install and no tank rental fees . Very pleased we chose Dupuis.
-
Amanda was professional and knowledgeable.
She is an asset to Dupuie Oil. Thank you Amanda! -
We used Dupuis Energy on several services for our home, and they always did an exceptional job.
We converted our home from oil to gas and had to rush because they were ready to pave our street. Dupuis worked with our time line to get the job done working with the gas company. We also still had an oil tank that was still half full and Dupuis came up with a solution that will allow us to use up the oil by leaving the hot water tank attached to the oil tank before replacing it to a gas tank.
Not to mention installing a mini split in our sun room to make it a four season room, we had our central air unit replaced as well as using Dupuis to service and check our equipment yearly. -
Trying to have a home generator installed but the electric inspection has failed twice now. We are not happy with this at all. But on a positive note the HVAC guys were great.
-
I met with Amanda today to begin our service contract and oil delivery. She was wonderful and answered all my questions, inspected the equipment explained my options. I would highly recommend her and Dupuis Energy.
-
Met with Amanda to start up our service contract and automatic oil delivery. She is very knowledgeable, upfront and honest about our equipment. Very easy and pleasant experience.
-
Lost power to my home this week due to a tree taking done a utility wire that fried the control board to my burner. Adam from Dupuis came to my house same day and replaced the blown board very quickly. Appreciated the quick response. Repair was also covered by my service contract.
-
Amanda was right on time and very thorough and knowledgeable. She also explained everything to us and made certain we were happy and satisfied! Amanda has a great personality and we felt very comfortable with her. Overall, a great experience!!
-
After reading the reviews, it's evident that Amanda is an integral part of Dupuis Oil. After being with my present oil company for 25 years, I was adamant about switching companies but with Amanda's great personality and her knowledge of her profession it made the transition easy and reassuring. I look forward to many years as a Dupuis Oil customer. Thank you Amanda!!!!
-
A+ company. I had an oil tank and boiler installed and also use them for oil delivery/service. Amanda and Chad were knowledgeable and awesome to work with. The service techs were professional, friendly, and got the work done the right way. Would definitely use again and recommend to anyone needing HVAC/oil
-
I've used Dupuis for the past 10 years or so, for both maintenance and repairs, and through both an AC Condenser and Heating system replacement. These folks are timely, consistent and I can always count on them to keep my home running. This week was no exception - The day I left for vacation (Monday, Jan 5th), my furnace went down for the count - in the dead of winter. The next day, their rep Chad was at the house, reviewed what I needed and got me a quote within hours. Long story short - by Thursday a new Trane system was installed, running, the work site was clean and I came home to a warm house like it'd never happened. That's real SERVICE. Thanks, all!! Dan J, Cumberland
-
We have been spot buying oil for years. Our system is old but efficient however its nice to have the peace of mind that Dupris offers at an affordable price with excellent service. Amanda came to our home it was like we've known her for years. She put everything into perspective..Looking forward to the future with Durpis...
-
I could not have had a more positive experience with Amanda and Dupuis as a whole. Being from the south, I’m not too familiar with how furnaces and oil tanks work, but Amanda was extremely helpful in explaining everything and making sure my home was going to run efficiently during the winter. I would recommend her to anyone who’s new to the area or just wants some peace of mind before the cold weather hits!
-
I was with another company for 33 years and then from a referral I decided to have a conversation with Amanda. In comparison, the personal service I received from Amanda was outstanding and just from switching to Dupuis my oil bill will be significantly less. Also, there’s a lot of incentives as far as rewards go and so far I’m loving the personal touch! Amanda is great and is extremely knowledgeable. Glad I made the switch!
-
Hvac company
-
Tech know was good
-
Top refrigeration company around everything u need
-
Always on time and quick to get it done.
-
Fast friendly service by trained professionals...
-
Incredible service and staff! I would highly recommend!