Reviews of local pros in Woonsocket, Rhode Island

We’ve used Kafin for 12 years for installs, repairs and maintenance and have always had a great experience. Their techs stay with the company which allows you to build relationships with the same techs that service your HVAC. They are very quick to come out, no matter the urgency, often same day service if we call in the morning. I’ve referred many people to them over the years and always get positive feedback and thanks after they use Kafin.

Kafin quoted a very good price and installed the unit quickly and professionally. I recommend them without hesitation.

Always friendly and helpful. Office staff go out of their way to assist you. I would really recommend Kafin for all your needs.

Been using Kafin for years. They do great work, back their service, and employee great service techs that are very personable.

We had an issue with our central air system and Nick came out to take care of it. He was professional, friendly, and clearly knew what he was doing. He took the time to figure out the problem, explained things in a straightforward way, and got everything back up and running without any hassle.

What stood out was how easy he made the whole process with solid, reliable service. We’re very satisfied with the experience and glad to have our AC working properly again. Would definitely call the company again if we need help in the future.

Kafin HVAC has been great to work with. Their service is certainly 5 star and I’ve had them install a new heating and a/c system and their price was very competitive and it was completed with a sense of urgency.

I have been using Kafin Oil for all of my HVAC needs as a home builder for over 25 years and they have always been top notch. From new installations to service calls, they have always excelled in what they do by using quality products and having great people on their team. You will not be disappointed if you choose Kafin Oil.

From start to finish, the experience was seamless and professional. The ordering process was straightforward, and their customer service team was incredibly helpful and responsive to all my inquiries.

The delivery was prompt and right on schedule, which is crucial for me, especially during the colder months. The delivery personnel were courteous and efficient, ensuring that everything was handled with care. I also appreciate their competitive pricing and transparent billing, which made the entire process stress-free.

What sets Kafin Oil Delivery apart is their commitment to customer satisfaction. They went above and beyond to ensure I was happy with their service, and it truly shows. I highly recommend Kafin Oil Delivery to anyone in need of reliable and top-notch oil delivery services. They have earned my trust and future business!

I have been with Kafin Oil since 2008 and I have trusted them with my heating system and air conditioning and well tank and water heater. All these years they have been taken care of my system. They clean my furnace every year before winter starts. I have been very satisfied with them.

Kafin has been a quality company that we have used in the past.
They are excellent and reliable, and just about everyone in our condo community has had great responses to the work they have performed.

Our heat was not working and the technician determined it was a faulty gas control valve. He was able to repair very quickly. Extremely pleased best technician I ever experienced

Our hot water wasn't right and Kafin took care of it promptly. They always step up to the plate and take care of it right away at a reasonable cost.

We’ve used Kafin for 7 years, great service and HVAC professionals, fair pricing, and very responsive! Highly recommend.

Oil boiler wasn't working. They came out same day. Technician needed a part. He came back same day and repaired the unit. Working great since that day.

Kafin is the best vendor partner we have maintaining our house. Always professional, available even at peak times and the best office staff and technicians anywhere! We wouldn't trust anyone else for our HVAC needs, thrilled to have found them years ago!

I called for service for no heat and they were a no show and no call back after calling for three straight days after telling me they would be bye later that day. After the third day I called again and a supervisor said the didn't come out because I didn't have a contract for that location? They had my money for it but forgot to put that address down? They told me to call another hvac company for service. The next day they called me to say they had applied my money to that address and I could have service the next time I had a problem. I'd say that was a day late and a dollar short for a company I had been using for 20 plus years.

I narrowly avoided a propane explosion because of this company's failure to fix a common problem.

They repaired a water leak on the boiler in November, then we scheduled an inspection/cleaning in December since the unit had no been serviced in quite a few years, which Kafin was aware of. On both occasions, the technician had to relight the pilot and never said a word about the corroded thermocouple right there in plain sight. (for those who are not familiar with a thermocouple, it's the MOST common item to fail, especially in cold weather). This should have been caught on one of those 2 visits.

We began smelling gas in the garage the last week in January. When the boiler stopped working the following Saturday, along with a strong gas smell upstairs, we requested an emergency service call. The technician found the thermocouple was severely corroded, also causing the gas to leak. The bad part was replaced and the boiler re-lit. Their failure to catch the problem on either of previous visits almost caused a gas explosion. I cannot recommend this company.

I’ve found Kavin HVAC to be very responsive when an issue occurs. They respond in a timely manner.
Their technicians exhibit professionalism and conduct themselves in a courteous manner.
They’ve always answered any questions that I’ve had in a patient way. I’ve never had an occasion where I would question the work they did.

Service is excellent.
One morning I realized that my heat had gone off during the night. The temp in my house was 46 degrees. I called the company and a service technician was at my house within 45 minutes and fixed the problem.
I highly recommend Kafin Oil Company.

I had my water tank replaced .The two technicians that performed the service were excellent. They explained exactly what they had done and were very careful not to damage anything or leave a mess. I was very impressed with their work ethic and expertise.

Wonderful experience with Kafin HVAC...
I thought my heating system just needed a cleaning but the technician found issues that were potentially very dangerous from previous company that originally installed my Navien system. They were very concerned for my safety & corrected the problem at a very reasonable price. I can't say enough good about my experience with the company & highly recommend Kaflin.