Shed Builder reviews across the US

Jeff Waldrop at Tuff Shed did a great job helping me pick the perfect shed and size for my project. He was very patient with me as we made a few changes along the way. Helped me pick the perfect colors to match my house

We recently ordered a Tuff Shed through Jeff Waldrop and are very happy with install. Jeff made the ordering process easy and watching Marco and his partner build the thing in day was frankly, amazing. Thank Jeff and Marco for doing such quality work and making the process easy.

Worked with Jeff Waldrop at the Halsey Tuff Shed in Portland. He was super helpful as we chose the size and model of shed that would be best for us, selected options and colors, and answered all our questions about site prep. He was awesome to work with and the guys who did the install did a great job! Highly recommend!

Chris Sternberger

We originally went to visit Tuff Shed after we had a bad experience with another company and decided to cancel.

Chris Sternberger was extremely patient and pro active with our needs as we had some tricky parameters to work with:

1. Very restricted access to the backyard
2. A tight space in which the shed could fit

Chris came over, took pics and measurements, and discussed multiple solutions with us on how to get the panels and building materials into the back yard via our extremely limited access. The goal was to not damage or take apart established structures (archway with an old hydrangea, or the neighbor's property)

We are very happy with our Tuff Shed and highly recommend Chris for his A+ pro active role through the entire process.

We finally had our 200 square foot Tuff Shed installed and there were a lot of important details as to where it would be placed in our back yard and fortunately Jeff Waldrop was truly invaluable in the planning and execution of the project. He always answered our many questions and in a timely manner we might add. If we could give him even more stars we would because he made our experience outstanding! Best customer services ever!!!!

Tuff Shed sales agent Bob Brown was great to work with in selecting a shed style and guiding me through the design process. The crew they recommended, led by Alex Lim, to build the tough shed, built it in one day and did a fantastic job. Tuff Shed keeps you updated of the status of the shed construction. Resulting Tuff Shed turned out fantastic. Highly recommend this business.

We had a good experience with Tuff Shed designing and building our garage that will be used as an art studio. Any issue that arose was dealt with. There were some delays but that's not necessarily anyone's fault. Overall we are glad we chose tuff shed as it was the most affordable solution. We also went directly to the building in Morrisville, NC to customize a design and worked with Nick who really made the entire process simple and straightforward.

I recently had Tuff Shed install a 12x16 Premier series barn style shed in my back yard (yes it is red). Warning - this review is on the long side, so if your just interested in ratings stop here. If you do read on, hopefully it will help provide you some usable information In your decision and build process.

I had visited a number of shed places around the Triangle area and Oxford, and did some google searches and visited the Fall Home and Garden show. In general there were 3 options: deliver a completely pre-built shed (max 12’ height due to transportation highway restrictions), stick build it on site, or build the components off site and assemble it on site. Since I wanted a barn-style shed at least 13’ tall, I eliminated the completely pre-built shed companies.

The next decision was on choice of materials for the shed. I really liked the LP wood products, such as the ProStruct Smart Finish flooring and Silvertech Heat barrier roof and wall sheeting. This limited the choice to a few builders.

One builder in Garner had really great reviews across the board and built a really nice shed. The Tuff Shed reviews I read were mostly unfavorable, particularly for communication and service. As far as I could tell, the main remaining differences were in the build materials. The Garner builder used treated wood joists on 12” centers on skids and 5/8” flooring, and the Tuff Shed folks for the series I bought used galvanized joists on 24” centers on blocks as needed and 3/4” flooring. The Tuff Shed folks had steel framed doors and their shed had a really nice locking mechanism with heavier duty hardware. In the decision process I gave the service and quality reviews edge to the Garner builder and the edge to the Tuff Shed builder on the joists and door materials

When I first visited Tuff Shed in the early fall, I met the sales guy who said it was his last day there, and he acknowledged that there were previous problems with the management there and I detected that maybe there was a culture issue also, but new management was coming in. I waited about a month and then re-visited the new sales person, Garrett, who said that he and the new manager were there. I told him what I was after, and my concerns about the previous reviews. He said they were making changes. I told him, that good or bad if I chose them I would write a fair review based on communication, responsiveness, build quality, and service. I had both builders provide quotes. The Tuff Shed quote was a little higher, but decided I really wanted the galvanized steel joists and those wonderful doors, so I prepared to sign up. Garrett called me a little later and told me about a special end of year discount on some options I wanted (thank you Garrett for that) so I signed the deal and paid the up-front 50%.

Since I live in the county in a “donut hole” surrounded by the city of Cary, and I am on a well and septic tank I had to get both a Wake County Environment permit and a Cary Building permit. In Cary, if any dimension of your shed is more than 12’ wide x 12’ long x 12’ high, you have to get a building permit. You may also need homeowner association approval regardless of your shed size. Plan for 4-6 weeks for the permit process

Once I had the permits I talked to Shallon to schedule the build date and chose the one she recommended where their ace builders (Alex and Ruslan), both from Russia would do the job. Everything ran totally to schedule, and these guys put on the most amazing building spectacle I ever saw, both working together to do the whole thing in 6 hours. There were a few follow-up items, like replacing a SilverTech panel that was gashed during transport and putting the final coat of paint on since it was only 45 degrees on the day of the install. The inside crew came out the next week and finished the job (Matt, Josh, and Jeremy). Erica did a fine job guiding me through the final close out. It appears the new general manager, Dave whom I never met, has turned the Company around. Yes, I would use these again.

Thanks to the staff at Tuff Shed in Cary, NC. I appreciate the time spent working on getting the required paperwork for the install of my shed. I was especially pleased with Eric and Adam for installation of the shed. They are very professional and answered all my concerns. I will request them as installer for my next shed.

The A-Team here is Craig who handled the sales and helped me find the right design to handle my storage needs at a reasonable price (esp considering what lumber costs these days), Cindy who handled every sort of post-sales coordination including making sure I had enough paint to finish the shed, giving me info about other features I might have overlooked and so on. She even worked w myself and Greg, the installer to relay info if we missed each other. And finally Greg and his partner, Joshua. You can tell these guys has put a LOT of these things up because they worked as a team to get a 12x12 building up in seven or so hours! The product is top notch. It comes as a kind of kit w each wall already put together. They build the metal base, level it w blocks, then on goes the floor, walls, roof and doors. Everything fits together perfectly. Love the heavy duty door hinges (NOT that piano hinge trash either) and a heavy duty lock/handle w spring-loaded bolts to hold the stationary half of the double doors in place. Even the roof looks like it was put on by a pro. No complaints.

Nick helped me design a shed. He was very knowledgeable about the different sizes and options, and answered my questions. I purchased an 8x10. Nick has been courteous and helpful during the process. Still waiting on the delivery and install in a couple weeks. I will post again after setup.

It was truly a pleasure to meet and sit down with Tammy to view options on the construction of one of their buildings. She was very helpful with information on how they are constructed, so far as the material used, the lead time, price, color options, etc. Great customer service.

I had a problem with the door latch on my shed. I called for a repair and was told it would take about 3 business days for a reply. To my surprise and delight I received a text the next morning saying someone could be there that day. They called before they arrived to confirm it was still OK to come by. They arrived and had the repair done in minutes. Great experience with John and the work he did.

Geoffrey was awesome. He answered questions that we did not know to ask. He really knows his product. We would really recommend working with Geoffrey.

Working with Garrett Sanders at Tuff Shed has been a great experience. Garrett was prompt to reply to our online quote request and when we came to the workshop to see the sheds in person he took his time to walk us through all of the options available. He was knowledgeable about the products, options, and production and I feel we are getting a truly superior product. I am so excited to get our shed and really appreciate the amazing customer service that we have received during the process.

We contacted Tuff Shed to purchase a shed to use as a backyard office. We love how you can create/design your own shed online and immediately get an estimate and see what it looks like. We worked with Dave Herzberg at the Raleigh location and he was very easy to talk with and made the whole process a great experience. I could tell he knew his stuff and helped me think of all the details I would need to complete our office even after they install our shed. He was always quick to respond even after work hours to make sure all of my questions were answered. He showed a lot of pride in his work. We have been very happy with our overall experience.

**** I would like to add that my experience with the install process has been terrible. This was suppose to be a one day install at the end of December and they are still not finished mid February. Our first installer left without completing the job or even letting us know that it was incomplete. There is zero communication between installers and Tuff Shed. I had to be the one every time to follow up and make sure things were done. We have had 3 different installers come several different times to fix things that were not done properly, however they fix one thing at a time and have no idea what else they were suppose to be doing. Several no shows. I am very frustrated with this whole process. Now I can't get anyone to respond back to me. I have been ignored for a week and a half. At this point, I would not recommend anyone using Tuff Shed. It's not worth the time and frustration.

I spent an inordinate amount of time researching sheds for our new home. My wife and I chose Tuff Shed for both design and integrity. The two gentleman who performed the installation took great pains to ensure everything was plumb and level. Kudos to the entire Tuff Shed organization for every aspect of our new backyard addition!

Nick was fantastic at getting my shed ordered, set up time, & getting the guy to installing my shed in 4 hours completely on my lot. I am very satisfied with paint & quality of wood. The door is a perfect size.

We had a great experience with Nick at Tuff Shed. He guided us through the entire process and in the end when we weren’t able to get our plans approved by the county, he was very understanding and made it very easy for us. We’ll definitely be back when we need a shed or studio in the future.

We are very happy with our new tuffshed. The shed meets our expectations, the staff worked with our schedule and adjusted the install date when we had a change in our plans, and installations itself was quick. We worked with Nick on the design. Nick gave us valuable advice, answered all our many questions, and was very patient and helpful as we worked through all the design decisions.

Saw this product at Home Depot and decided to customize it and order directly from Tuff Shed. Process was great, product is the best out there for sheds, they had it delivered in 2 weeks and the guys that installed it were done in 3 hours. I've never seen a more quality/professional/efficient crew of two guys work on anything that fast and well. Very pleased with everything and my sales guy Robbie was helpful too.