HVAC reviews in Rock Hill, South Carolina

I am extremely pleased with Parker Heating & Air. They explained everything including the different options and cost. They answered every question I had. From the initial consultation to served rendered They were professional prompt polite understanding and willing to work with me and and my budget. Every step in the process was their goal to please the customer which they did so well I will be their customer for Life!

Just had Logan from Parker HVAC here doing my 1st system inspection and tune up since my HVAC system was installed in April of 2019.
Logan was professional, courteous, punctual, and knowledgable in all areas of his trade. I was confident in his abilities and felt comfortable with him in my home.
I would highly recommend Parker HVAC without any reservation!!!
Especially Logan!

I have dealt with Danny for the last couple of years and he has always been straight forward about everything that needs done and always has a couple different options. I would recommend them to anyone that needs it.

Shockingly horrible customer experience with the office staff. Our house was build in 2015 and Parker installed the units. We got their information from our builder. Will update this review once we her how the upcoming technician visits go.

Our upstairs AC is having issues - it has been in the 90s here in the last few days and we have a young baby. I called this morning to schedule an appointment and a gentleman told me he’s sending a technician to the house this afternoon and I will get a call 30 minutes prior. He said it could cost $89 for the technician to come out and any repair parts would be free since we are still under warranty.

I called back mid-afternoon because nobody called or showed us and we couldn’t wait here all day, and after multiple holds, disconnected lines (without call back. I had to call back) and speaking with three different people about our AC issues, I was told that nobody had any record of us or our call this morning in the system - except for our address - and then I was asked to pay over $300 to get on their twice a year maintenance plan. Then, I was told that no one could come look at our systems until two+ weeks from now. I was very upset and the gentleman on the phone then said he can send a technician on Wednesday (today is Monday). I have to wait three days in this heat. Not to mention how this morning they said they were sending someone over this afternoon.

I’ve never experienced more inefficient and ineffective customer service, especially from local businesses. Depending on how well the technicians’ services go and whether they’ll keep selling additional services or products we’ll seriously consider looking into their competitors and tell our friends + family about today’s shocking experience.

Recently we had a major AC issue, and needless to say, I was freaking out! With two babies at home, an 85° home doesn’t work. Danny came quickly and checked everything out comprehensively; I felt very comfortable with his suggestions and walked away confident we made the right choice choosing Parker. This mama thanks you!!

We have used Parker Heat & Air for years for minor repairs and replacement, as well as recurring maintenance. They are honest and hard working, and do not pressure you into high cost repairs or installations. We have NEVER felt the need to call around for options with them, and have always had a great experience.

IParker Heating and Air are my service provider for my heat and air for several years..They are very professional and dependable. ! Logan has always serviced my hear and air unit. Logan is very professional dependable and trustworthy. If I have any questions, Logan always takes the time to explain things to me!

In a nutshell, Parker Heating & Air Conditioning makes my life easier. I met with Danny Parker when I was looking to change from my prior HVAC company due to poor service (which it was my responsibility to schedule at least 3 months in advance), and whose costs were high and just kept climbing.

After meeting with Danny, I'm now using equipment tailored to my needs and I'm on a schedule each season that they are maintaining for consistent service. Logan has been servicing my equipment since I started and he's incredibly efficient and professional, along with just being an incredibly decent guy. If any issues arise, they can squeeze you in quickly. I do feel like my HVAC is now something I really don't have to think about ... which is how it should be.

From my experience, I feel confident in saying Danny and Logan have exceptional customer service and support. It's comforting being so well cared for.

Danny and crew were timely, friendly, and thorough with their work. The job was completed quickly and our problem was solved! The office staff is also very helpful and responsive. I’d recommend Parker Heating & Air Conditioning to anyone!

I can’t rave about them enough. They are so accommodating to your schedule. I work late and don’t get home until after 6. They always work with me for appointment times. Danny is very patient and takes his time to help find out what the problem is and fix it. Logan came out today to do the maintenance for my HVAC for the winter. He was on time and very efficient. While he was there my washer flooded my laundry room and he saved the day. He ran to his truck and got his shop vac. He got all the water out before I had a major disaster on my hands. Logan went above and beyond today and quite literally saved my birthday! I highly recommend Parker Heating and Air. You won’t regret it! They are the best in the biz!

Parker has always been our go for air and heating needs. They have always been great. Today, they proved again why I will keep doing business with them. I got home to a very hot house because our air conditioner stopped working. I called Parker and left a voice mail. Within 2 minutes Danny the owner called me back and 15 minutes after that Logan showed up. Logan had us cool again within the hour!

For three years we have lived in a 14-year old property and had Parker Heating & Air clean the duct work and dryer vent since we had no idea how much cleaning had been performed prior to our ownership. We were shocked at how much dust and other residue the technician removed and now sleep easier knowing that (1) the potential of a dryer vent fire is no longer on our list of homeowner concerns and (2) the air we breathe is cleaner and more friendly to our respiratory systems. Parker HVAC is a friendly family owned business with expert and genuinely nice technicians who are knowledgeable and trustworthy.

WOW...what a great company! We are so pleased with the service we received from Parker's Heating& Air on our A/C installation. From showing up on time , communications were fabulous thru the install. Danny and Logan were incredibility honest and forthright starting with the estimate through completion..... On time and at a very reasonable price.
Thank you Danny Parker and Logan for providing such outstanding service.

Everyone at Parker Heating and Air are so nice and willing to help. Calls are answered and handled very quickly. We would recommend them to everyone. Kim

We have used Parker for some years after comparison shopping for a new furnace. They always show when they say they will, are very thorough and just as important, are pleasant and helpful. Recently, Logan was out and we asked about an unrelated problem. He took the time, right then to help with it. When we have had problems, someone is dispatched in a timely fashion. Definitely would recommend them.

I am extremely impressed with Parker Heating and Air! Danny was great, very informative and completely honest about everything we talked about. Aside from that, he asked about my life, he spoke to my son and my nephew, my nephew even followed him around to “help”, and he interacted with both of my dogs, one of which kept barking at him. I highly recommend to anyone!

Parker Heating and Air is the best heating and air conditioning service I've ever had in my life. Mr. Parker and his employees have been taking care of my heating and air conditioning needs for over 21 years and I will never deal with anyone else. They are extremely fair and honest. They go that extra mile to help their customers. Explaining everything, listening to you and recommending the best course of action for your heating and air conditioning needs. The service is fast and on time, the work is top rate, A-1 and they give you great service year around.

Thank you to Danny Parker and all the employees of Parker Heating and Air.

It was so hot that day you could hardly breath..I notice my air unit was not cooling so I was in despair.My dog was so hot he couldn’t find a cool place to lay .So I knew the Parker family and they are great people so I gave them a call and Danny sent someone out and he repaired it and It was on a Sunday too .Parker Heating and Air are the best I would recommend them to anyone.

April does a great job as always being flexible with my schedule, always answers promptly, and answers through email/call/text - I love that. Mr Parker is a great man, he is extremely knowledgeable and I’ve never been pressured to decide one way or the other. He has been transparent and never pushed to upsell me on something I didn’t need. This service alone is why it is worth it!

I have been using Parker Heating & Air for years and have always been impressed! April and the office staff are always quick to respond and are so helpful. Danny, Logan & the others in the field are always friendly, professional and knowledgeable. Highly rexommend!

The Parker team did a great job on a full system replacement at my home.