HVAC reviews in Yankton, South Dakota

I've used Larry's Heating and Cooling for over 4 years since moving to Yankton. They have always been very responsive and reasonably priced. Their service men are very friendly and conscientious about putting on shoe booties so as to not track dirt across our carpeting.

I have a propane furnace that hasn't been service in 21 years. Since it's 2020 i thought what else could go wrong and being the end of October I thought it would be the furnace. Brandon came out and cleaned the burners, replaced the igniter part and filter frame and check the electrical components. I inquired about a humidifier and air purification units which he quoted me. It was nice he had the needed parts in his van, explained what he was doing and cleaned up after himself plus used covid 19 precautions. Highly recommend Larry's Heating and Cooling for your Service

Professional, polite, clean, effective, and timely. Also take note that Larry's has been very responsive to fixing distribution to a room that wasn't getting it's share. They analyzed the problem and completely replumbed the ductwork to that room and added a damper valve to cover the difference between heating and cooling. No complaints on the services they have provided on our new HVAC.

Horrible customer service & experience. Start to finish. My grandmother has had several issues with her AC and they’ve been out 3-4 times saying the issue has been resolved when it hadn’t, resulting in mulitple bills. Upon further conversation they simply just choose to not fix their mistakes. Would highly suggest reaching out to a company in Vermillion instead.

Recently we had the pleasure of Larry's Heating and Cooling doing our yearly summer checkup for our AC unit. Their technican John was wonderful. With a our first child just being born, he talked to me about how to keep our unit most efficient. He even talked me through the best way to clean the cotton from the trees out of the unit outside. He brought us a new filter too. With four dogs in the house and a new baby it was wonderful to feel I understand how my unit was working and what I could do to help keep it that way. Even how to adjust the thermostat while I'm away from home. Best technican and service we have ever gotten. Thank you Larry's for all your help.

Ethan was not only knowledgeable but he listened to our needs and helped set us up with a great deal on the right HVAC system. Chris and the team were excellent, professional service technicians and had our new system installed and running in hours not days. Happy customer!

The crew at Larry's are outstanding. We have there system's in two of our homes and couldn't be more pleased. From price to installation and service they are outstanding, more businesses should copy their model of doing business.

Larry's Heating and Cooling is great to work with. When our AC system broke down, they sent a service technician over right away to diagnose the problem. Once we found out that we needed a new system, the sales team worked with us to find an option that was in our price range. It was installed quickly and professionally. Special thanks to Larry and Miles!

When I talked to Tara about Larrys Confort Care Club she was very knowledgeable, helpful and professional. She got me signed up and answered the questions I had. Wonderful employee!
Because I was having a heater issue she said that a serviceman would be out within a 2 hour period. They worked with me to have someone meet them there and arrived in an hour from when I called in.
John was able to detect my furnace issue. He called me and gave me deatailed information of what he found and explained everything to me very well.
Great work by all!
Thank you
Jackie

John T. was the technician who came to our home. He was very thorough, knowledgeable, explained everything from what he was doing to preventative measures we could take. He was on time and did an excellent job. Hands down the best technician we have ever had do servicer work for us. I have already requested that he is always the technician that comes when possible. Also, because of the preventative program we were able to catch major problem early before it cost us a lot of money. I strongly recommend everyone to do the preventative heating and cooling plan it has already paid for itself.

Terrible experience from the start. Contacted Larry’s for a heat issue in late October. I was told by tech that I needed a completely new system. I had to continuously remind the salesman, Ethan, about installation of a different system. I was finally able to use the new system in December and had to heat my home with space heaters in the meantime. After finally getting the new install, my electric bill increased $300. After being blamed for the crazy electric bill, they sent another “expert” to look at my old system. He, too, was unable to get it to work and suggested I purchase a $200 part. I declined and decided to look into it myself. I found that the system had a few wires that were on the wrong connectors. I fixed my old system in less than an hour when their “experts” were unable to locate the issue. I invested nearly $900 of my money into a system that I didn’t need. Would not recommend this company to my worst enemy. The salesman also quoted me $330 for the original work but sent me a bill for nearly $600. When I asked for an itemized invoice, it was still not itemized but at the correct price. Not good business practices. If I could rate less than 1-Star, I would do so.

I had Larry's install a new gas fireplace and new HVAC vents as part of a basement finishing project. They showed up on time and did a professional job, completing everything in just one day. I'm happy with the work they did and the products they installed. I would definitely call them again.

We recently signed up for an annual service contract on our heat pump. The tech, John, arrived on time and did a very thorough job of evaluating the status of our system. He answered all of my questions and offered several suggestions for improving the efficiency of the system. I would not hesitate to recommend a service contract from Larry's Heating and Cooling Inc. to anyone.

I have been a customer of Larry's Heating and Cooling for 20 years. The office staff at Larrys are all friendly, polite and more than willing to answer your questions or assist you in an emergency. Techs know their business and get right on your problem. Their yearly service agreement is a great way to make sure your furnace/ac are season ready. I would recommend Larry's to anyone looking for a heating/cooling product at a reasonable price. .

We have been a long-time customer of Larry's Heating and Cooling. We have participated in their Comfort Care Club for years. We recently had our aging furnace and A/C replaced. All personnel, from the consultant to the installers to the front desk, were professional, thorough, and very knowledgeable. We highly recommend Larry's for your heating and cooling needs. You won't go wrong!

Our 19 year old furnace failed at the beginning of below zero weather. Larry's furnace technicians gave us an itemized estimate of what it would cost to fix it and suggested we consider a new furnace. We were put in touch with Ethan Powell who gave us a detailed review of several new options with a recommendation for a completely new HVAC with a PROMOTIONAL PRICE ; installed. It was a holiday weekend and they installed it the day after the holiday. They offered us space heaters that would keep the house warm enough through the very cold temps; we only need one because we had several. The price and work was great!

I initially called for a service technician to come out and look at my old heating oil furnace that quit working. Parts to fix it were about half the price of a new furnace. Ethan was out at my place (about 40 miles away) less than 2 hours after the service tech made the phone call on a Friday.

The whole process with Larry's was easy, from the quote all the way to the install. Their pricing falls into the range of what to expect if you google the price of a furnace install. Ethan always got back to me promptly if I had a question or update about the gas line. Couldn't be happier.

I stopped in the morning they were doing the install to see if they had any questions. The old furnace was already out and they were almost done putting in the new one. This was about 2-3 hours or so after their time of arrival. I was pleasantly surprised. This timeline might not always be possible if there is more work to do, but it was in my case.

Getting natural gas to my house from the mainline at the street was a different matter, but that had nothing to do with Larry's. As long as I live in the area, Larry's will be my go-to for all future HVAC needs.

I only give larry heating and cooling a 4 star. For now, I will edit my post after two days. I called tonight after work. I told them what the issue was because it's an emergency. I had no heat. It was 41 degrees inside at 5pm. Its not 9:45pm and im blessed to say its 80 degrees. Thankful for this business sending chris over so myself & my kids could be home unlike last night. So CHRIS. THANK YOU SO VERY MUCH and to the lady to take everything i told her serious. So like I told him if I wake up in the morning and it's still running, I will up it to 5 stars.

The comfort consultant came out and performed a detailed assessment of our home, then provided details of several new systems to choose from and answered all of our questions regarding the differences and help us customize the system to meet our individual needs. They were able to schedule the installment in less than a week! The installers arrived on time and began removing the old system and installing the new one. Once complete, they cleaned up, gave me a walk through explaining the system in general and a quick overview of the how to's. Staff followed up with us to ensure the installment when smoothly, if we had any questions, and to make a follow up appointment with the consultant to go through warranty and any other questions. I did note there was a small amount of (not a big deal I didn't see it when we did the walk through) cleanup that got missed (several screws, and wire coverings). The staff apologized and said they would bring this up at a monthly staff meeting to remind technicians (that says a lot to me and is why I only gave 4 stars I would have like to give 4 1/2 stars). Consultant arrived for our warranty and follow up questions on time. He had everything neatly organized and walked us through the warranty and rebates and what we needed to do to receive them. He asked about how the installation went and if the technicians cleanup, and I explained. He apologized and also said it would be brought up during the monthly meeting and of course no names could be shared just a reminder. We had questions about the new thermostat. He walked us through the entire setup and explained the different setting and things that we could do with the thermostat during different times of the year... He was extremely knowledgeable of the workings of the thermostat, we learned a lot and we didn't have to read the book and try to figure it out on our own! Overall we had a wonderful experience through the entire process and would recommend Larry's Heating and Cooling! The customer service from all staff was top notch!

The repair technician they sent to my house was friendly and very knowledgeable. He arrived on time and took the time to explain how the problem developed, what he could and couldn't fix, and what problems I could expect in the future. Since the furnace was old and the part had no part number, he warned me in advance the part would take awhile to arrive (over a week). Once the part came in he was able to install it next day, again he arrived on time and installed the part quickly. He gave me some advice on keeping the system up and running longer, with no pressure to buy a new system.

From the initial contact with Tara on the phone, to the work done by John, we could not have asked for better service from Larry’s Heating and Cooling. Their friendly approach and quality work are top-notch. John arrived in a timely manner and was very professional. He provided great information and took the extra time to further explain how to maintain our units and prevent additional problems. He clearly explained options and pricing so we knew approximate costs prior to doing any work and being billed so we didn’t have any surprises. We will definitely be a repeat customer if necessary. Thanks!