Home Services reviews in Memphis, Tennessee

The guys were knowledgeable about the stains we had in our carpet and were thorough in cleaning them. Best they have ever looked! They did a excellent project and were very polite and personable.

This team is amazing! I initially reached out for grout cleaning in my kitchen, which was quite dark. I was hopeful they could brighten it up despite what others had said. Max greeted me with a smile and quickly proved that those opinions were incorrect. The tile looked fantastic afterward! I then called them back for carpet cleaning, as one bedroom had a small paint stain, possibly nail polish. I mentioned I didn’t expect much, but I was pleasantly surprised to see that only a faint trace remained. That’s definitely a win! Their prices are fantastic, and they make scheduling and working together so easy.

my experience with this carpet cleaning service was really great! they cleaned my carpet so well—better than any other place i’ve tried. my white carpet actually looks white again! their customer service is also amazing, not just the cleaners but the folks in the office too. after they finished, my telephone stopped working and i wondered if maybe the cleaning machine had affected the phone jack. shawn from their team jumped right in and sent someone over to fix it quickly. everything was sorted out with just one phone call. shawn also checked back a few times to make sure my phone was working and to see if i needed anything else. it’s nice to know there are still businesses that truly care about doing a great job for their customers. i give them a perfect 10!

I've employed carpet cleaning services multiple times and have always been extremely pleased with the results. Our carpet is approximately 6 or 7 years old, and the heavy usage it sees is showing. We also have two young children and previously had a pet, so spills and messes are inevitable. However, after Jace and his team were done, our carpet appeared as good as new again! I also highly recommend the carpet cleaning solution they provide for handling minor spills, it definitely contributes to preserving the carpet's lifespan. I always advise people not to bother with other methods - just get in touch with Jace's team in Memphis!

I recently had my carpets cleaned by a technician I believe was named Eugene. He was incredibly friendly and very professional, going above and beyond to address a tough carpet issue. There were some tough stains and debris embedded in the fibers, but he worked diligently, even using his phone to capture the process and then employing various tools to achieve a fantastic clean. I’m really impressed with his effort and the results. I don’t usually write reviews, but this experience definitely deserves one. The only minor detail was that his vehicle left a couple of noticeable marks on my driveway, but it was well worth it for the quality of service I received. Double thumbs up for him!

my carpet looks so clean now! i'm really happy with the professional and friendly service i received. they did a great job, even giving extra attention to the spots left by my foster puppies. i didn't want to use a big company with workers i didn't know. i wanted a local team from memphis that i could trust to do quality work. jace did an excellent job cleaning my carpets, sofa, and chairs. their prices are fair and competitive, plus it's nice knowing they're local. i'll definitely call them again, especially since we still have pets and carpet!

Upon visiting my stepfather, I found his home in Memphis desperately needing carpet and upholstery cleaning due to his quick health deterioration. I reached out to Double Time Carpet Cleaning and Eugene, the owner, promptly answered my call. I explained our situation, which was met with exceptional professionalism and empathy. He assured me he would be available the following morning for the cleaning job. True to his word, the carpets were excellently cleaned - so fresh and vibrant! I cannot recommend their service enough. In an era where customer service seems to be a lost art, Double Time Carpet Cleaning truly stands out with their top-notch service, superb quality, and unparalleled professionalism.

i reached out to a few carpet cleaning companies for estimates. one didn’t return my call, and the other was quite unfriendly, so i continued my search. then i found double time carpet cleaning and spoke with eugene, who was very helpful and straightforward—no pushy sales tactics. even though the price was a bit higher, i felt confident choosing them because they use top-notch, eco-friendly treatments and equipment, which definitely made a difference. eugene recommended trying their truck-mounted hot water extraction method with a rotary machine and wand for those tricky spots. he even brought along a bonnet machine just in case i wanted that option. shawn came to handle the cleaning, and he was incredibly friendly and knowledgeable. he really understands the carpet cleaning industry and answered all my questions patiently. shawn worked wonders on my 30-year-old beige shag carpet, making it look cleaner than i ever thought possible, even in the worn areas that others struggled with. now, most of my beautiful carpet looks nearly brand new! while there are a few spots that show signs of age, they are much cleaner than before. i can confidently say they are the best carpet cleaners i've ever used, and i will definitely choose them for all my future needs.

double time carpet cleaning never ceases to amaze me. today was carpet cleaning and even though it was freezing outside, jace did an amazing job. i don't know why i waited so long to enjoy carpets that had been stained and full of dirt. max and team always do a fantastic job making carpets look fresh. it's always interesting to see how much dust and dirt they pull up with their powerful vacuum. i hardly ever write a review, but this company really deserves your attention! so pleased. always.

The carpet cleaning technician was a professional, young lady who did an exceptional job on our carpets. She was friendly, knowledgeable, and truly dedicated to making sure everything was cleaned to our complete satisfaction. Her pride in her work and positive attitude were definitely a bonus. I hope the management recognizes her talent and values her contributions to ensure she stays with the company for a long time. We will definitely request her for future cleanings. Their pricing is reasonable and fair, especially compared to many competitors, which is another reason we will continue to use their services. Great job! You really are the best!

I always feel a bit skeptical when I see a flood of 5-star reviews, wondering what’s behind it. However, I can confidently say that the praise for Double Time Carpet Cleaning is well-deserved! They earned every bit of those 5 stars! David was prompt, professional, polite, and incredibly thorough. We had some unfortunate stains on our couches from our puppy being unwell. David pre-treated and expertly cleaned both couches, even taking the time to clean a few spots on the area rug that I hadn’t mentioned. The results were fantastic! Having worked in fabric restoration myself, I truly appreciate quality and professional service. I wholeheartedly recommend them for all your carpet and upholstery cleaning needs!

I can't praise the owner enough at Double Time Carpet Cleaning. The customer service, professionalism, and expertise were top-notch, and the pricing was very fair. The kindness shown during the process was truly impressive. Shawn went above and beyond to help my elderly mom with an area rug that had gotten dirty due to her cherished senior dog. Even during a busy time, the rug was picked up, cleaned thoroughly, and stored until my mom was ready for it to be returned. The two gentlemen who handled the pickup and delivery were punctual, professional, and very courteous. The rug looks and smells better than ever! It was a fantastic experience from start to finish, and we will definitely use the service again and recommend it to everyone we know!

I was absolutely amazed at how spotless Double Time Carpet Cleaning got my carpets! If you're in Memphis and need your carpets cleaned, look no further... I own two dogs and it's always a challenge to keep up with them. My carpet is a light shade, so the foot traffic marks are really noticeable. I heard a lot of good things about Double Time, so I scheduled a service. When Tyrone and David arrived, they were punctual, even giving me a call 30 minutes prior to their arrival. After a brief playtime with my dogs (who absolutely adored them), they discussed the various cleaning alternatives. I chose the deep cleaning and deodorizing option. The whole process took around an hour, and I could see the difference right away once they finished. It's been about a fortnight since they did the job, and my carpets still look and smell fantastic. I'll definitely be calling on their services again when needed.

i booked a carpet cleaning for three rooms and a set of carpeted stairs. scheduling online was really easy, and i liked that they could come out quickly. when i called with a few questions, the phone support wasn't very clear, but at least i could get in touch and make changes to my appointment. the technician who came out, shawn, was fantastic. he apologized for the confusion over the phone and was very friendly. shawn really listened to my concerns since i have a lot of pets, and he explained my options clearly. he worked carefully and made sure i got the best deal for what i needed. my carpets look and smell so much fresher now, and it was nice having someone so helpful in my home. shawn was even great with my dog! i would definitely ask for him again next time i need my carpets cleaned.

We’ve been using Double Time Carpet Cleaning for several years, and we’ve been fortunate to have Eugene take care of us each time. Not only does this company do an outstanding job on our carpets, but they also clean our hardwood floors and kitchen floor tiles. The transformation on the tiles and wood is amazing - the grout looks perfectly clean, and the wood shines beautifully. This kind of deep cleaning really makes a difference. We also had a 5x7' area rug that Eugene took back to the shop, and it will be returned once it’s been thoroughly cleaned. Additionally, Eugene did a fantastic job on our sofa, chair, and ottoman, making that fabric look vibrant again. This is a complete service company with excellent communication from scheduling to arrival time. We fully support this local business!

I had an amazing experience with carpet cleaning services! Max and his assistant did a fantastic job on our carpets. We initially scheduled them to clean about 3,000 square feet of carpet, but after seeing how beautifully they transformed it, we decided to have them clean an additional 1,000 square feet of tile and grout. We recently moved into a new house, and the floors were in pretty rough shape. We were facing a hefty bill for new flooring, so we thought we’d give cleaning a shot instead. Max offered a competitive price compared to other carpet cleaners we reached out to, but his expertise and dedication really set him apart. I can’t recommend him enough! I’ve already referred him to a friend who had a wonderful experience as well. I’ll definitely be using their services again in the future.

I had Double Time Carpet Cleaning come to spruce up my bedroom carpet in my apartment before relocating. The gentleman who provided the quote over the phone was pleasant and well-informed. The cleaning job was done excellently and I'll definitely turn to them for any future carpet cleaning needs! I got a text notification when Shawn, the technician, was en route. Shawn and David, his assistant, were both very courteous. After the initial cleaning, I noticed only minor improvements on the carpet. However, when I reached out to the manager, he was incredibly understanding and offered to have Shawn return for a second cleaning, once the carpet had dried, at no additional charge. Not only did Shawn return, but the manager accompanied him. They gave the carpet a second cleaning, resulting in a much cleaner finish. They explained that heavily stained carpets often require a second round of cleaning after the first one has dried. They were wholly committed to ensuring my satisfaction with their work. It was clear that my satisfaction was their top priority, which is a rare quality to find these days. If you need a reliable team for carpet cleaning, these guys are the ones to trust. If the results aren't as expected, just let them know and they'll redo it to make sure you're pleased with the outcome.

We needed a last-minute carpet cleaning, and Double Time Carpet Cleaning answered right away, offering to come the same day! Even though they are probably busy, they still managed to fit us in. Tyrone showed up right on time and did an amazing job. Our carpet, which we thought couldn't be saved after our two foster cats lived on it, now looks brand new. He also gave our recliner a deep clean, and it looks as fresh as the day we bought it. Honestly, the service was fantastic. We will definitely use them again for any future cleaning. Tyrone was not only very thorough and paid attention to every detail, but he was also super friendly and easy to talk to. We are so happy to have our guest room looking and feeling clean again!

We had a great experience with Double Time Carpet Cleaning. Tyrone came out on short notice and was very polite, professional, and ready to work. He removed some tough food stains from my daughter’s room, cleaned our stairs, and made everything feel fresh and spotless. We’ve tried other companies before, but they never got our carpets truly deep cleaned like this. My husband noticed right away how clean and soft the carpets looked when he got home. I highly recommend and will definitely use them again.

i've tried a few carpet cleaning services since becoming a homeowner, and this was definitely the best experience so far. the service was handled by the owner, so i felt confident it would be done right. max showed up right on time and went above and beyond my expectations. my couch and two area rugs look fresh and almost new again! before booking, i checked prices with a few of the big companies in town, but double time carpet cleaning gave me the best deal by far—almost $100 less than the next lowest quote. if you want your carpets and furniture cleaned well and at a great price, you should give them a try. you won’t be disappointed!

After moving into our new house in Memphis, we needed some work done and decided it was time to get the carpets professionally cleaned, along with waxing the wood floors. I asked my neighbor if he knew a reliable carpet cleaning service, and he recommended Double Time Carpet Cleaning, saying he always uses them and is always satisfied. I reached out and scheduled a cleaning for both the carpets and wood floors. Shawn was the technician who came by. He was very responsible, honest, and professional throughout the whole process. The carpets were left spotless and smelled fresh, and the wood floor looked almost brand new and super shiny after he finished waxing. I was really impressed with the quality of the work. I highly recommend their services for anyone needing carpet or floor cleaning in Memphis.